Deactivate Licence from a device

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Hi team,

 

I have migrated to an iMac from a MacMini but I did not deactivate the license of my Finalizer on previous device and I do not have access to my previous device.

 

Order number: 80331

Time of purchase: 30/09/2019 21:50:48 (Central European Summer Time).

 

I have sent an email to [email protected] 5 days ago but nobody replied?

 

iLok says I need to contact you for this issue.

 

Thnaks