Deactivate Licence from a device

Hi team,


I have migrated to an iMac from a MacMini but I did not deactivate the license of my Finalizer on previous device and I do not have access to my previous device.


Order number: 80331

Time of purchase: 30/09/2019 21:50:48 (Central European Summer Time).


I have sent an email to [email protected] 5 days ago but nobody replied?


iLok says I need to contact you for this issue.