TC HELICON HARMONY SINGER FIRM UPDATE

by anurag

2019-12-20

UNIT DETAILS:


 


TC Helicon harmony singer 


Serial number: 21099590


TC item number: 996371001


 


PROBLEM DISCRIPTION


 


The previous day i tried to do the firm update of my pedal by downloading the software called "VOICESUPPORT". As soon as my software was successfully installed, i tried to click the firm update, the update started to begin before the update was finished i had a message " the update was not successful". Then i tried to do a manual reboot my downloading the SendSX software by holding tone and footswitch before switching on the device. The green light changed to orange light and i tried to reboot it and even though after doing manually it doesnt come to normal operation. The device is not working still the power supply Grenn light is perfectly alright.


I request to give me an assistance regarding my issue.