deepmind 12 - USB not recognised / driver error

by Jbear


Hi all,

Hoping someone can help here.

Just recieved a brand new deepmind 12. Upon plugging into the USB the device is not recongised and appears no options to manually seek drivers.

Device manager confirms a code 43 error and the device is listed as unknown usb device.

Tried numerous troubleshooting options but can assume this is a hardware fault with the unit and it will require replacement.

Welcome any help.