BEHRINGER VC340 - BRICKED AND NON FUNCTIONAL AFTER UPDATE USING SYNTHTRIBE 2.5.1

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I also have the same issue with a one week old VC340 and no support from tickets escalated, as Widgery has stated:


Hi, this is my second post on the subject.


After updating the VC340 using the Synthtribe app 2.5.1 - The VC 340 becomes bricked and no longer works.


It powers on but no longer funtions. The mac, running big sur, M1, no longer recognise that the synth is connected via USB. I have tried other macs running many OS versions as well.


The unit is non functional and BRICKED. 


I have reached out to behringer 2 times in the last 72hrs with ZERO reponse, with the exception of a Behringer Influencer commenting on what I should do next on this discussion page.


I am enjoying all my other synths from behringer, But professionals and comsumers deserve better support, a phone number would be nice as well as a fast response time.


This kind of customer service and support is a joke. Support us!