License destroyed System 6000 MKII

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Hi, my System 6000 MKII license has self-destructive. I do not know the causes. I am using the machine in a production and I have had to stop everything. I sent an email to Tc electronic's support account on Friday but there was no response. I have tried to open a ticket on the support website but the page does not work correctly and it is impossible. The situation is chaotic. Please I need to get my machine back as soon as possible!


Can you help me?