M32 Not Connecting To New iPad


Someone in our church band recently upgraded their iPad and can no longer connect to the M32 app.  It is a 4th gen iPad Pro (12.9 inch) and is running iOS 14.4.2.  Putting in the same IP address and linking them on the same WiFi as all of the other devices. Have restarted, redownloaded and repeated everything I know.

Any advice?