VL 3 XTREME - USB AUDIO IS NOT DETECTED ON MAC AFTER FACTORY SETTINGS RESTART! HELP!!!!!!

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I wanted to install the latest update just because the internal mics are always doing feedback on the PA speakers no matter what and I could not find any option to turn off that mic or something about it. So I used to record no problem on LOGIC, but then I opened the newest VOICESUPPORT 2 and it wasn't being detected (VOICELIVE 3 icon appeared on MIDI DEVICES with a question mark below it, and the VOICELIVE 3 XTREME icon was on MY OFFLINE TCH DEVICES). It is recognized as a MIDI only, so I decided to do a factory setting restart. After that it is not recognized by the mac as a sound device anymore, Voicesupport2 and Logic as well. Tried in 2 different macs.


It is crazy that something ended on making the VL3X useless for me, i'm very dissapointed of the many user unfriendly things about it. I'm begging for some help!!