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268,236 members
147,793 posts
  • New
    Mikey333
    Newcomer - Level 1
    2022-01-18

    A couple years ago I called TC Helicon for help setting up my Play Acoustic, a fine unit, but a real bear to set up. They helped a lot getting my rig running.
    Today I return to TC Helicon for help and see four people with headset Phone microphones/earpieces at the top of the page BUT NOT ONE SINGLE PHONE NUMBER FOR ANYONE TO CALL, as I did last time.
    Does this mean we are now only helping each other on a forum? No more live chat with a tech there? Is this a cost-cutting move?
    I'm now really doubting TC Helicon's sincerity at helping its customers.

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    1 3
  • New
    Mikey333
    Newcomer - Level 1
    2022-01-18

    How is it possible my Play Acoustic vocal AND guitar are mixed together on the VOCAL output? Is there a setting I need to undo?
    I have seperate inputs to both vocal and guitar - plus seperate outputs for both to my PA. Yet when I shut off the guitar I still clearly hear it in the vocal channel.
    I'm trying to add a new Fender Smolder pedal to my pedalboard and finding, though tat pedal works fine straight into an amp or my PA, it is NOT working fine (half strength) when put before the Play Acoustic or after it!
    I'm about to give up and pull my guiter entirely from my Play Acoustic and just use it for vocals.

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    0 2
  • New
    alisahwilson
    Newcomer - Level 1
    2022-01-18

    Assignment preparation is really a tiring session for all students. completing assignments on time is very important. some students who do not the complete assignment is lack confidence that they will get it right and some students pay someone to do my assignment, If Need a reputable assignment services provider in the United Kingdom then AllAssignmentHelp is here to help. they can refund the entire or partial value of your order if there is any inconsistency or something you don't like about their service. After you've completed your assignment, you can review it and update it without any additional materials. Cybersecurity software protects the website. They also provide 100% original, plagiarism-free, and high-quality content.

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    0 4
  • New
    sachin1
    Newcomer - Level 1
    2022-01-18

    With settings Tweed and Clean there is no noise...but swtching to BRIT or Calif using hi gain gives conitnous strong Hum/Rustle noise... While changing in MOD switch click /clip sound comes from speaker...kindly suggest a solution...

    0 6
  • New
    ldc666
    Newcomer - Level 1
    2022-01-18

     I have just wrongly upgraded it mannually via a syx file for Voicelive Play, the blue one, downloaded on the official website. Then, it led to a certain situation that Voice Support2 considered it as blue one, not the white one any more. The preset pack was thought to be changed and yet the original functions such as those for guitar or something else were totally lost. I have searched for the right and original GTX firmware but could not find any. Please help me and send me a right firmware to renew it as a true GTX. My email is [email protected] THX!!!

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    0 1
    • ldc666
      ldc666 Much need to go back to be the white gtx again. Much thx for all of your immediate help.
      • 21 hours ago
    • ldc666
      ldc666 CAS-523018-K3W8D9
      • 18 hours ago
  • New
    B5215
    Newcomer - Level 1
    2022-01-17

    I have a Morningstar MC3 plus BluGuitar mercury and a plethora figured out the BluGuitar ok but cannot seem to get the plethora to work. Just want to switch boards. Played around and can make it switch with the 3 BluGuitar setting I have but it's switching the wrong boards? How do I for example say when I press button A on the MC3 I want board number 22 and button B I want board 11 for example. I thought about moving the boards to the slots I seem to be able to switch but don't think you can move the boards around. I think just to control Boards is a pc change and should be easy? Don't need to control the individual pedals as I guess if they are on when I return to the board it will still be on.  Please help I have spend 2 weeks off and on and getting nowhere.

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    0 5
  • New
    Kennydagardener
    Newcomer - Level 1
    2022-01-16

    I have a Kurzweil sp88x and a Surface 7 (fully docked). What more hardware / software do I need to get started with Midi?

    0 3
    • Kennydagardener
      Nigel67 Hi, I am afraid that you have come to the wrong website. Please try https://kurzweil.com/sp88x/
      • Jan 16
    • Kennydagardener
      Kennydagardener
      • Mon at 7:38 AM
    • Kennydagardener
      Kennydagardener
      • Mon at 7:38 AM
    • Kennydagardener
      Kennydagardener

      Running the sp88x through two behringer f9000fx's, and a active sub. Interested in Midi options.

      • Mon at 7:42 AM
    • Kennydagardener
      Nigel67 The K900FX only have a foot pedal jack for external control so that you can activate and deactivate the fx processor. There is no midi option.
      • Mon at 10:45 PM
  • New
    soyfercortez
    Newcomer - Level 1
    2022-01-15

    Automatic room calibration with X-Air-Edit and the ECM8000 mic

    I am a user and fan of the Behringer XR16 console, as well as its products. And I would love to have an option to send pink noise from the console and be able to perform calibrations with the ECM8000 microphone. If this calibration were automatic, Behringer could add immense value to this product.

    Is such an update possible in this product?

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    0 1
  • New
    buck101
    Newcomer - Level 1
    2022-01-15

    I remember the good ole days when one could actually communicate with technicians, even sales people that understood products and the nuances of programming, maintaining and training on expensive sophiticated musicial equipment. PRODUCT SUPPORT I think we called  it...the days when one could find a PHONE number and call other fellow musicians/ technicianns when you had a piece of gear that your performance depended on and you had to get it figured out before show time. 

    NOW? it took me 3 days to get this ability to write myself an email on this "application" designed to do...what? There are no phone support numbers? I do a search for "VL3X Repair"...no results/'VoiceLive 3 repair"...no results. 

    I've enjoyed some of the groovy YT vids and that's awesome but I have a piece gear that needs NON warrenty repair and I need a contact to send it to. What are the chances that this lowly cry out in the cyber-darkness will be addressed by a competent professional that can share the answer to this question that it appears I alone in this tribe of musicians have a need for. [email protected]

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    0 1
    • buck101
      Nigel67 Hi buck101. For repair, please click on the support tab at the top of the page. A new window will open. Scroll down and click on the Service tab and submit a ticket. If you require Technical information, please click on the Technical Support tab and submit a ticket. Many thanks
      • Jan 16
  • New
    jasmine4532
    Newcomer - Level 1
    2022-01-14

    Ij scan utility comes packed with interactive features to ease your scanning for an unmatched experience.It also offers you to incorporate with such third-party applications and software by exporting your scanned items to the required service.

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    0 2
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