One of my installations of an X32Rack is experiencing scene memory recall issues. I instructed them to make sure they return to a basic scene for their daily operations before they shut down each time, to make it easy for everyone to just turn it on and go. However, some channels that are supposed to be muted come up unmuted, and levels are mysteriously changing and causing feedback issues. I've donw updates of firmware, and plcing the scenes at new locations to try to alleviate the probelm, but it eventually follows to the new locations with the same result. The unit has been in place for 5 years now, and I'm wondering if there's a fix for this issue.

Evidentemente tengo un problema con Windows, no sé cómo lograr que la App reconozca la interface de mi xr18.... conocté el USB pero no aparece en el listado de interface y a partir de ahi no puedo avanzar.

GRACIAS POR SU AYUDA. ADJUNTO IMAGEN

Hello TC Support,

I just purchased the new TC 6000 native bundle, registered succesfully but the mentioned link for downloading the software is wrong...

please send me the correct link

thank you and best regards

Achim Oppermann

This just started happening. My unit is probably 3 years old. When I start adjusting settings or changing things while editing things like amp eq... drive settings,, reverb.. really anything. My screen splits up into different sections. like if you looked in a mirror or thru a glass window that was broken. part od the screen is on top, the rest of the screen is on the bottom of the display window. Or, the 2 sides of the screen are fine and the middle has it's own section above or below the rest of the screen. Nothing is cracked or broken on the screen. To fix this , i simply turn off the uniy and back on and it is fine. It may last 5 min. or 5 days. Or as long as I use it normally and don't change any perimetors ,,, its fine. Can this be fixed? Has anyone else had this problem?, thanks,, Don

Hi there.

Am writing on behalf of my son, who has a lighting board but the screen doesn't work. It only show green (no other display).

Would be so grateful for some help as it was an expensive gift and lighting is his passion! Thank you!