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  • New
    pigro
    Contributor - Level 1
    2021-03-24
    drivers end more | CEG

    Hi,

     

    cab somebody halp me , |I am looking for tye drivers for the behringer umx 49. on the site from behringer there are no working links

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    • 1 Replies
      Oldest
    • pigro
      ChrisEdwards1 Hi pigro, the UMX 49 uses the ASIO4ALL driver. A link for this can be found on the product page via our website and alternatively can be download directly from their website. Please see the link below:

      https://www.asio4all.org/
      • Mar 25
  • New
    AchimOpp
    Newcomer - Level 1
    2021-03-16
    TC M6000 Native bundle | CEG

    Hello TC Support,

     

    I just purchased the new TC 6000 native bundle, registered succesfully but the mentioned link for downloading the software is wrong...

    please send me the correct link

    thank you and best regards

     

    Achim Oppermann

    read more...
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  • New
    michelmanget
    Newcomer - Level 1
    2021-03-05
    connecting turntable with audio interface | CEG

    hi I woul like to know if I can connect my Technics Turntable to an audio interface Behringer U-PHORIA UMC22 ?

    Thanks

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    • 1 Replies
      Oldest
    • michelmanget
      RexBeckett Hi Michel, the UMC22 interface does not include a phono preamp/equalizer. It is also designed for one mic and one line/instrument input so is not the best for stereo sources.

      If your turntable does not have a built-in phono preamp, you could use a phono/USB interface e.g. UFO202. Alternatively if you have a good phono preamp, you could use a stereo/USB interface e.g. UMC202HD.
      • Mar 5
  • New
    DonHogan
    Contributor - Level 1
    2021-02-03
    Voicelive 3 extreme | CEG

    This just started happening. My unit is probably 3 years old. When I start adjusting settings or changing things while editing things like amp eq... drive settings,, reverb.. really anything. My screen splits up into different sections. like if you looked in a mirror or thru a glass window that was broken. part od the screen is on top, the rest of the screen is on the bottom of the display window. Or, the 2 sides of the screen are fine and the middle has it's own section above or below the rest of the screen. Nothing is cracked or broken on the screen. To fix this , i simply turn off the uniy and back on and it is fine. It may last 5 min. or 5 days. Or as long as I use it normally and don't change any perimetors ,,, its fine. Can this be fixed? Has anyone else had this problem?, thanks,, Don

    read more...
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    • 1 Replies
      Oldest
    • DonHogan
      Nigel67 Hi DonHogan. You could try a factory reset, but if this doesn't work, you will need to send the unit in for repair. This can be done by clicking on the support tab at the top of the page. This will open a new window. Scroll down and click on the Service tab and submit a ticket. Many thanks.
      • Feb 7
  • New
    Sursonido
    Newcomer - Level 1
    2021-01-29
    The email is invalid Music ID | CEG

    The email is invalid Music ID is showed up...

    But Care Tickets creation need to select Brand and Model name...

    How can I create Music ID?

    thanks.

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    • 3 Replies
      Oldest
    • Sursonido
      Nigel67 Hi, when you click on the Community tab, you are taken to the Community page and there is a pop up window which asks you to sign in or create an account. This is where you create your account. If you are trying to sign in on the Home page, then this is a login for our partners to a different portal. It is not the Community login / sign up. Hope this helps. Any issues, please get bck to me.
      • Jan 28
    • Sursonido
      Sursonido I signed up for a B2B account.
      But when I try to enter store.musictribe.com it does not let me and it says that the ID or password is wrong. I have changed the password, but the problem persists. I have tried to create a new account, but it tells me that the email is invalid. All emails are invalid!
      • Jan 31
      • The email is invalid Music ID
        Sursonido I'm sorry but I can't speak English, I only know Spanish. I hope the translation is a bit correct.
        • Jan 31
    • Sursonido
      Nigel67 Hi, you are trying to sign up on the distributor portal. You must be in the Community page to sign up and then submit a ticket. Please watch this video as it may help
      https://community.musictribe.com/public/admin/Case-Portal_How-to-Create-a-Case-updated.mp4
      • Feb 1
  • New
    Ejruk
    Newcomer - Level 1
    2021-01-06
    Eurolight LC2412 Screen Only Shows Green | CEG

    Hi there.

    Am writing on behalf of my son, who has a lighting board but the screen doesn't work. It only show green (no other display).

    Would be so grateful for some help as it was an expensive gift and lighting is his passion! Thank you!

    read more...
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  • New
    JohnStuartReid
    Newcomer - Level 1
    2021-01-06
    Permission to use graphs in the Klark Teknik Audio System Desiner booklet | CEG

    Hello, who do I need to connect with to gain permission to use some of the graphs from the Klark Teknik Audio System Designer booklet, in a PowerPoint presentation, please?

    0 16
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    • 1 Replies
      Oldest
    • JohnStuartReid
      Nigel67 Hi John, let me look into this for you and I will come back as soon as I can with an answer.
      • Jan 7
      • Permission to use graphs in the Klark Teknik Audio System Desiner booklet
        Nigel67 Hi John, have done some asking around. It will be fine to use them without gaining any permission as long as you are not going to put them up on the internet for anyone to view. I am guessing that you are just going to use them for students? It will not be a problem. Hope this answers your question
        • Jan 11
  • New
    ProfessorEars
    Newcomer - Level 1
    2020-12-04
    UMC404HD Not broadcasting in Stereo when in Zoom | CEG

    Hello tribe,

    During educational presentations, I often share screen with audio.  Stereo settings and original sound is activated in the Zoom preferences, but the signal being received by zoom participants is in Mono.  The stereo switch on the device is engaged as well.  Using a macbook pro running High Sierra.  

    I do not have this problem when a Focusrite 2i2 is being used in the signal chain.

    read more...
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  • New
    Letauth
    Newcomer - Level 1
    2020-11-27
    Can't create Music ID... | CEG

    The email is invalid Music ID is showed up...

    But Care Tickets creation need to select Brand and Model name...

    How can I create Music ID?

    thanks.

    0 50
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    • 1 Replies
      Oldest
    • Letauth
      Nigel67 Hi Kazuma. Let me check with the Community Support Team and I will get back to you.
      • November 29, 2020
      • Can't create Music ID...
        Nigel67 Can I just confirm that you are trying to log in through the Community page
        https://community.musictribe.com/
        and not from the website homepage, as although they look very similar, the login through the website homepage is not for the Community, but a login for our partners and resellers. many thanks
        • November 29, 2020
  • New
    hoangbaokhoa
    Contributor - Level 2
    2020-11-11
    SPARE PARTS - DIAPHRAMP OF WOOFER | CEG

    Dear Team,

    We are Hoang Bao Khoa, a distributor of Music Tribe in Vietnam. We are looking for spare parts of woofer which is diaphragm.

    We know that your end sells woofer as a spare part. How about the diaphragm of woofer only?

    As our customers send us their feedback about this. When their Turbosound speakers have problem with woofer, they need to change the whole woofer instead of its diaphragm part only. This makes the fee for repairing increase. Meantime, JBL brand offers the smaller components of woofer (as in the picture), which reducing the cost much.

    Kindly advise if your end provide diaphragm as a spare part? Or any better suggestion?

    Thanks

    Diem

     

    read more...
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      Oldest
    • hoangbaokhoa
      KyleJohnson Hello Diem, Kyle here with Music Tribe. For this inquiry please contact support directly. Click on Support at the top of the page, scroll down and submit a Spare Parts ticket.
      • November 11, 2020
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