305,334 members
189,616 posts
  • New
    Newcomer - Level 1
    Quisiste decir: 
    Compre una helicon play acoustic pero no veo ningún botón de encendido y apagado, como debo prender y apagarlo?
    I bought a helicon play acoustic but I don't see any on / off button, how should I turn it on and off?
    0 78
  • New
    Contributor - Level 1

    Can't get any output on headphone jack!

    0 63
    • TomFenner
      JoeRivers96 Hi, please submit a support ticket using the SUPPORT option at the top of this page - we will be able to run through some troubleshooting steps with you.
      • May 8, 2021
  • New
    Newcomer - Level 1

    Is there a way to defeat the APO function so that the amp stays on all the time and does not require a threshold audio signal to turn it on?

    0 91
    • GlenMorrison
      Nigel67 Hi Glen. Can you tell me which model of E-Series that you have and serial number(s). Until I have those, I cannot give you a definitive answer as it may come down to what version of the amp you have. Many thanks
      • May 4, 2021
  • New
    Newcomer - Level 1


    havin problems connecting Deepmind 6 thru my audio interface behringer umc 204 into my computer 

     Windows 10/64 recording in Studio one 5 Artist version. 
    I am using the two 1/4" out l/r from Deepmind into umc fron 1/4 inputs. Also using Midi out of Deepmind into umc input midi. 
    umc is connected thru usb into my computer.

    not sure if my problem is the configuration in Studio one but I can't record on the instrument track.


    0 74
    • Rocky195
      DavidKnighton Hello Rocky195,
      I would suggest connecting the UMC to your computer and just run audio from iTunes or YouTube out to a pair of speakers or headphones. This will determine if the unit is working properly. Also, with Windows, you need to make sure you have the driver installed. If it's a setup problem with your DAW, make sure the UMC is the preferred Input/Output interface. Your individual tracks need to be sourced from the UMC inputs and record armed before you hit the RECORD button. Hope this helps to uncover the issue.
      • April 29, 2021
  • New
    Newcomer - Level 1

    Hi, team

    I have bought the UMC204HD and installed the last driver, v. 5, but when connect the audio interface to my PC, Windows not recognized the device.

    Can anyone help me?

    0 113
    • JOMAR07
      RexBeckett Hi JOMAR07, try a different USB cable and/or different USB port on your PC. Use a USB 2.0 port if possible as some USB 3.x ports can cause problems.

      Open Windows Control Panel -> Device Manager and see if the interface is shown with an error flag. If so, uninstall it, disconnect the USB cable, reboot the PC and then reconnect the USB cable.
      • March 12, 2021
  • New
    Newcomer - Level 1

    Hey has anyone ever heard of a way to hook up MyDmx 3.0 to an Elgato stream Deck 

    1 233
  • New
    Contributor - Level 3

    On my Midas M32, how do I configure settings to allow me to use the fader on a bus send as a master volume controller for that particular bus send? Example: Bus send 1 used as Choir monitors. I send multiple channels to this bus but want to be able to control overall volume up or down with the fader. 

    0 92
    • Servant53
      RexBeckett Hi Servant53, that is the normal behavour of Mixbuses. If you set the signal tap on Routing -> Out 1-16 as Post Fader, the Mixbus Master fader will control the output level.
      • February 2, 2021
    • Servant53
      Servant53 Thanks!
      • February 2, 2021
  • New
    Newcomer - Level 1

    Hi guys, im a sound tech in a church and i have a problem, my stage speakers does not have a proper volume (always too low, i have to crank the gain in the compressor to surpass this). Even the headphones needs a boost in the compressor gain because in the headphone amplifier i get a lot of noise if i increase the volume. I will send my scene if anyone can help me (our console is an X32)

    View Attachment
    0 152
    • jfcjaime
      RexBeckett Hi Jaime, you would get more output level if you increase the Compressor Threshold in the Main LR bus. A threshold of -30dB is quite low.

      Some of your preamp Gains look quite low too. These are best set so that the input meters peak at about -12dBFS at performance levels.
      • November 29, 2020
      • X32 - Mix Outputs with low volume level on speakers
        jfcjaime I do not know how to set a proper gain structure, and my church is a big reverby box. I did some adjustment in the Main LR Bus and it's a little better now. I got a lot of feedback when I increased the preamp gain, and the DCX 2496 (do not know what is the word to describe it in English) is clipping a lot. But my first 4 aux Bus which are my monitors and side fill still are with a low SPL
        • November 29, 2020
  • rclh57
    Newcomer - Level 1

    Can I use my XR16 to connect to an SD-8 or SD-16 that I want to put remotely by our church's old sound panel where the mics come in and the amps are?


    Many thanks, 



    0 76
    • rclh57
      RexBeckett Hi Robin, the XR16 does not support AES50 so cannot connect to an SD8 or SD16 stagebox. It may be better to consider an X32 Rack for this project.
      • October 7, 2020
  • JeffClarke1
    Contributor - Level 3

    Using an X32 in a church, the on-desk USB Socket for service recording is very useful!

    Prior to the Covid-19 lockdown we simply needed the sermons to be uploaded to the church website, after processing to .mp3.

    Now that something like "nearly-normal" services are being resumed, there are a number of members who, for various reasons, still feel uneasy about returning to church.  As a result the decision was made that the (already-shorter) complete service would be recorded and then uploaded to the website.

    Al recordings prior to the lockdown, were "perfect" and only failed through operator-error, e.g. forgetting to Stop the recording before the console was switched off, so producing a 0 byte file! 

    Since the resumption of services a problem has manifested itself: specifically, the recording stops, randomly, without any operator action or intervention and any file is reported as 0 bytes.  Sometimes this will happen once, e.g. last Sunday the recording was started deliberately early, within less than two minutes it had stopped, a subsequent restart  was initiated and the recording continued successfully to the end of the service.  On other occasions, e.g. the music group rehearsal last Thursday evening, there were at least three times when the recording stopped, each time with a 0 byte file.

    I raised this as a support issue with Behringer, asking for suggestions to avoid this random stopping of the record process, only to receive a link to a page where the process to retrieve a 0 byte file is given.  I pointed out that I did not want that particular information, helpful as it might be, but guidance on how to avoid a full service recording being puctuated by gaps where the recording stopped and being dependent on the operator noticing the stop and immediately restarting the recording.

    I have verified that this is not an issue with the particular USB Memory Sticks being used.  Both are 32 GB, different manufacturers and both have passed a soak test of writing test data to completely fill them and then verifying the recording by playing back and reading the data.  (I used a very usefull utility called "h2testw" for this.)

    So, after a somewhat lengthy preamble (sorry about that): does anyone have any similar experience or advice to offer how this problem may be corrected and/or avoided?



    0 955
    • JeffClarke1
      JeffClarke1 Thought I would update this thread, with the solution to the problem, found after several email messages with Behringer Support UK.

      Although Support never actually confirmed this, it would seem that, with the introduction of v4 Firmware, there is now a requirement to use a USB 3 Memory Stick. Doing so has enabled us to successfully record recent services without problem.

      • October 29, 2020
      • X32 USB Record Socket failing?
        VictorRusso Hey Jeff, are you still having this issue? Seem to be having the same issue, regardless of usb 2 or usb 3 (using usb 3 today and it failed mid sermon, subsequent restart seems to go for at least a good amount of time). Music Tribe, is there a fix for this issue or do we need to work on an alternative?
        • February 7, 2021
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