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  • New
    adamharkin1
    Newcomer - Level 1
    2021-09-20
    rma number | Large Venues

    hi

    i need a RMA number for ampman to carry out a warrenty reopair to a lab gruppen amp.

    how do i get one of these?

    Brand: Lab.gruppen
    Model: c28 4
    Serial: 00373799 V24/14

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    • adamharkin1
      KyleJohnson Hello, Kyle here with Music tribe. Please click on Support and then on Service to submit a service request for an RMA.
      • Sep 20
  • New
    MCCAZ
    Newcomer - Level 1
    2021-08-12
    X32 Dante Card Pathing - Faders, Main, Mute not responding. | Large Venues

    Hello.  Got a Behringer X-DANTE 32-Channel AD Expansion Card for the X32 Producer and in addition to this, got the Dante Controller configured with X32 Producer.  Transmitters and receivers are seen in Dante Controller and everything has a valid subscription.  I've got a simple test rig here with a mic and speakers.  Sound is clear and crisp.  The problem is that none of our faders work anymore - main and individual faders don't work. 

    Can't adjust volume or mute.  It's all or nothing.  (Nothing, meaning I have to use the hardware switch on the handheld mic itself to mute it.) I do get the green meters on the X32 above the fader so it looks like theres a connection somewhere.

    Main and all the mic faders work again if I revert the hardware back to the stock USB card.  Maybe I misread the directions but it said under Routing menu to route to the Card (the Dante Card right?)

    Looking at this article
    https://community.musictribe.com/pages/kba?articleId=13d79f26-25ee-ea11-a815-000d3ac693d8&brand=Behringer

    Is it as simple as this?   Thanks.

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    • MCCAZ
      Nigel67 Hi MCCAZ. In the Card Tab, are you routing the Local 1-8, 9-16, 17-24 and 25-32. If so, then this is taking the audio straight off the pre-amps and sending it to the card. This is why EQ, Mutes, Faders are not working in the feed to the Dante. The faders, Mutes, etc should still be working though if you assign the inputs to the Main Mix. If you want to send post fader signal from each input to the Dante, then in the Out 1-16 tab, you will assign the first 16 Direct Outs to the 16 Outs (and adjust the tap points as you require). For the inputs 17-32, you then go into the Ultranet tab and assign Direct Outs 17-32 to Out 1-16 again with the tap point you require. Once done, go to the Card tab and assign OUT 1-8, 9-16 to Outputs 1-8, 9-16, and then assign Ultranet 1-8 to Outputs 17-24 and Ultranet 9-16 to Outputs 25-32. Hope this answers your question.
      • Aug 13
    • MCCAZ
      MCCAZ

      @Nigel67 Thanks! Followed your steps and got mostly everything routed. So this worked perfectly. Mutes and faders for individual mics are working as expected. I guess the Main/Master Fader is on a different layer as it's mute/hardware still don't respond.

      However, if I'm controlling it from software side it seems to reflect on the production computer and it can be muted/controlled within that environment. (Headphones on) Not from the board though. Have to mute all mics instead of just pressing mute on Main/Master. Any ideas for this one?
      • Aug 19
  • New
    padand
    Newcomer - Level 1
    2021-07-17
    Xenyx to dcx2496 | Large Venues

    One of the clubs I work for uses a xenyx 1002fx to mix sound and send it to a dcx2496. It goes over a pretty long distance, right along the power wires... I know the xenyx output is unbalanced and the sound quality is obviously reduced. They just used some TS to XLR adapters to make everything connect and they thought it would work. I am thinking of using a passive di box to balance the signal, would that make sense? Or could someone recommend an alternative, preferably from behringer as well?

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    • padand
      RexBeckett Hi padand, it does make sense to balance the signal but a normal DI box would reduce the level too much. A better solution is to use transformers that are designed to operate at line-level. One example is the Behringer HD400.

      See: https://www.behringer.com/product.html?modelCode=P0387
      • Jul 17
    • padand
      padand

      Thanks a lot, this worked out great!
      • Jul 27
    • padand
      padand The HD400 in action, mono input, loopback recording of the TRS output on a stereo track :)
      • Jul 27
  • New
    Satsuzie
    Newcomer - Level 1
    2021-06-27
    X-AIR for IOS | Large Venues

    When I try to install the software on my macbook I get the following comment: X-AIR-Edit can't be opened because Apple can't verify the file on malware. This software needs to be reviewed. Contact the developer for more information.

    How can I solve this problem?

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  • New
    Babkine
    Newcomer - Level 1
    2021-06-15
    Reset X-Touch | Large Venues

    Reset X-Touch

     

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    • Babkine
      RobbyWingfield Hi Babkine, this is Robby with Music Tribe, there is no factory reset on the X-Touch. Please submit a support case at the link above and we can help get your X-Touch up and running!
      • Jun 17
    • Babkine
      Babkine

      Thank you, but the machine is broken and I will wait for the next one, I will keep you informed if the situation does not change. thanks again. Best regards.
      • Jun 17
  • New
    RobertAthlet3
    Newcomer - Level 1
    2021-06-09
    Behringer UM2 32bit Driver | Large Venues

    Guys i need 32bit Behringer 32bit usb driver...

     

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    • RobertAthlet3
      DavidKnighton Hello RobertAthlet3,
      Every product we sell will either have a dedicated driver or will use ASIO4ALL. These drivers will be available on the product page of the Behringer website.
      • Jun 9
  • New
    alexcolm
    Newcomer - Level 1
    2021-05-11
    istruzioni in italiano | Large Venues

    Salve ho appena acquistato un mixer x air 18, ma usando sempre mixer analogici ammetto che questo mi porta qualche difficoltà, ma non conoscendo l'inglese non capisco nulla nelle istruzioni, qualcuno potrebbe passarmi istruzioni in italiano sia primo accesso che quelle generali? Vi ringarazio per l'attenzione in ogni caso a presto

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    • alexcolm
      Nigel67 Hi alexcolm, I am very sorry, but we do not have a user manual or quick start guide written in Italian.
      • May 11
  • New
    ayyala
    Newcomer - Level 1
    2021-01-05
    Pro Audio Setup | Large Venues

    Hi,

    Am looking for Professional Audio System to be installed in our Newly renovated Church.

    Please help me with appropriate solutions and installations.

    Thank You

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    • ayyala
      john0121 Hi Ravi, you'd be best to fill out the pre sales form via the support button for this enquiry. Let us know details of your application and a member of our solutions team will be able to assist. Thanks
      • Jan 5
  • New
    mattprice500
    Contributor - Level 1
    2020-11-12
    X 32 Compact keeping settings | Large Venues

    Will an x32 compact retain all its setup as in fader positions, scenes etc when depowered/repowered. The scenario is in a church where very few have technical knowledge and powering up and down I need settings to remain.

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    • mattprice500
      KyleJohnson Hi Matt, Kyle here with Music Tribe. In general, yes. The X32 saves it's current state every 2 minutes, and it will always boot in the same state that it was last shut down in. The only exception would be the Main LR Fader which by default will drop to the bottom when booted, but you can change this setting so that the Main LR Fader returns to it's last used point when powered up.
      • November 12, 2020
      • X 32 Compact keeping settings
        mattprice500 Kyle. Thanks very much for this info. Just what I wanted to hear. Where do I find the setting for the Main LR fader ?
        • November 12, 2020
      • X 32 Compact keeping settings
        KyleJohnson It's in the Setup>Config menu, the option you are looking for is called "Safe Main Levels". If it's checked, the mains will drop down at power on.
        • November 12, 2020
  • Paulo1
    Triber
    2020-06-12
    Brand Solutions Introduction | Large Venues
    Welcome to our new Music Tribe community 2.0, I’m Paul O’Farrell-Stevens, leader of the Music Tribe Customer Branding team. 

My highly-skilled team of Customer Branding Specialists are really looking forward too engaging, co-collaborating and co-developing new and exciting product content. We will be seeking new talent, fans and beta testers that want to join us to co-create inspiring content. We Empower, You Create
    read more...
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