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242,698 members
119,094 posts
  • New
    Fbch
    Newcomer - Level 2
    2021-07-22

    I run the sound at church and know very little about what I am doing. We have had this mixer for about 1.5-2yrs. The issue has been on and off but continues to get worse. The mixer generates its own WiFi that we connect to with an iPad. Very often the iPad will not connect. Sometimes it won't even be able to find the XR WiFi. 

    We have tried a few different troubleshooting ideas and nothing helps. There is nothing else (phone or computer) trying to connect to the WiFi. We have also tried other iPads. What am I doing wrong?

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    0 15
    • Fbch
      Nigel67 The XR16 internal wifi uses the 2.4GHz frequency which is the most common and it could be that with all the mobile phones around, etc, the frequency is becoming log jammed. Have you tried using an external router which also uses the 5GHz frequency. This also gives the advantage that you can place the router higher up as having the antenna low down will also affect the wifi range. Please see this video that may be helpfiul.
      https://www.youtube.com/watch?v=xLqc_4Q4ERY&list=RD58IfULV5V6E&start_radio=1
      • Jul 21
      • Behringer x air 16 not connecting to ipad
        Fbch I will try that this week. I have an Ethernet cable run to the sound board but I do not have a computer over there. So if I connect the mixer to my modem, I can connect to the app via the church WiFi? (Like I said, most of this goes over my head)
        • Jul 22
    • Fbch
      Nigel67

      Hi Fbch. many apologies for the delay in getting back to you. For some reason I only received the notification that you had replied this morning. How did you get on connecting to the wifi. I would advise probably using a separate router rather than the church wifi. if you don't move around the church, have you thought about getting an adapter for the ipad so that you can connect it directly to the ethernet port and charge at the same time. You can purchase Lightning to ethernet port adapters which also have a power adapter as well. A long as the ipad isn't moved around a lot for the cable to be pulled out, then this would probably be your most secure connection followed by the external router.

      • Jul 29
  • New
    MagoLord12
    Newcomer - Level 1
    2021-07-19

    Hello ... I have the dr 115 dsp horn ... and the handles are very fragile, of the 3 that it has, 2 were broken and the one that remains is also broken but is still functional ... Where can I communicate to see if they can solve something .. Thank you

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    0 14
    • MagoLord12
      Nigel67 Hi, please submit a Technical Support Ticket. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Many thanks
      • Jul 19
    • MagoLord12
      MagoLord12

      thank you man.... You have a Nice day

      • Jul 19
  • New
    chevyridah01
    Newcomer - Level 1
    2021-06-16

    I live in Cocoa Florida, where can I get my NU1000 repaired for a good price?

    0 38
    • chevyridah01
      KyleJohnson Hello, Kyle here with Music Tribe. I recommend you contact our Service team so they can recommend a service center. Click on Support and then on Service Request to submit a ticket.
      • Jun 16
  • New
    JonMac
    Newcomer - Level 1
    2021-05-30

    Can someone help

    0 41
    • JonMac
      JonMac Have purchased 2 of these microphones to go with my pmp500 mixer can’t get both microphones going with the usb stick any body got any ideas how I can get both microphones to work with the mixer
      • May 30
    • JonMac
      DavidKnighton Hello JonMac,
      We sell single channel mic systems and dual channel mic systems. You bought the single channel mic systems, however what you should have bought was the dual channel mic system. You can not pair two single channel mics to a single channel dongle because it only operates on 1 channel, and you need two operating channels, one for each mic.
      • Jun 9
  • New
    cpaamit1
    Newcomer - Level 1
    2021-05-10

    Hi all,

    I am new here. Just want to ask a simple question - can  I connect behringer PA 500BT system with TV so can do karaoke. Currently using my mobile to read the lyrics and thus have to give and take mobile depending whose lyrics currently are. I am thinking it will be easy to read lyrics on TV by the person singing the songs.

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    0 31
    • cpaamit1
      Nigel67 Hi cpaamit1. You just want to send audio from the TV to the PPA500BT? If so, then that shouldn't be an issue, you just need to see what connections you have on the rear of the tv will will give an audio output. If the tv has phono outputs, then you can plug them to the phono inputs on the PPA500BT. Depending on the type of output from the TV, you may have to play around with the tv volume control. Have just checked my tv and it only has HDMI outputs, no phono, so you may have to buy some type of HDMI - phono adapter as well. Hope this helps
      • May 11
  • New
    JulesC
    Newcomer - Level 1
    2021-05-05

    Hi, first of all please excuse my total ignorance on this subject, but I have a VMX 300 USB, which my husband installed, linked into a small box labelled S.M.S.L (he passed away 5 years ago and the sound system has been in constant use daily), it appears that the speakers feed into the box which then supplies a CGV television controller plus the amp .. all that this small box appears to control is the sound level ... this small box has stopped working, it alluminated as usual this morning, but at some point when I was not in the room it must have failed (or possibly a problem with the transformer?).

    Would I be safe in assuming that I could bypass this box and connect the speakers directly into the amp? I don't want to matters wose!?

    thanks for any advice anyone can give me,

    Jules

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    0 40
    • JulesC
      JulesC ps I'm so stupid .. apparently the VMX 300 USB is just the mixer, any advice on what I should replace the amp with?
      • May 5
    • JulesC
      Nigel67 Hi JulesC. I am not sure that we are going to be able to help you but can you send a picture of the S.M.S.L device and does it have another name (model number) on it. I think you will probably have to go to a hi-fi store for their help, but I will try and help you further to see if we manufacture anything similar. S.M.S.L is not manufactured by us but a Chinese Company from searching the internet. You may be able to purchase a direct replacement from them https://www.smsl-audio.com/#firstPage
      • May 9
  • New
    rghoogas
    Newcomer - Level 2
    2021-05-01

    Where to start please help.

    0 62
    • rghoogas
    • rghoogas
      rghoogas

      • May 2
    • rghoogas
      rghoogas

      Hello Kyle, thanks for the reply. I am trying to output that to my aux-out, with removing one input. The setup is, to be clear for you, this is for zoom setup, I am capturing audio/video from a room and inserting to a laptop to be part of the zoom video/audio and another laptop has zoom that I am grabbing the audio and bringing to my control room audio mixer. In the same time the mixer already has the mic in and the zoom in, so this out put should have only zoom audio and no mic.

      • May 2
  • New
    UncleJames91
    Newcomer - Level 1
    2021-04-24

    hello, the electronics of my Tannoy precision 8D is totaly broken an i want to install a passive crossover. Could someone educate me on the value of the compoments to build this filter ?

    Thank you in advance

    Jacques

    0 54
  • New
    Hugobr
    Newcomer - Level 1
    2021-04-04

    Hi I want to connect an old analog record deck to my bluetooth speakers (i know that this is an offensive idea to purists). The record deck has a DIN output and I guess I will need to get a bluetooth transmitter capable of pairing with the speakers. But what is the best sort of amp/prepamp that IO should get to sit in-between.

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    0 42
    • Hugobr
      Nigel67 Hi Hugobr. This all depends on your bluetooth device, whether it has analogue or digital inputs or may even have a pre-amp built into it. Cost is also another factor, how much do you want to spend. Behringer makes a pre-amp but you will have to make an adapter cable from you DIN plug to phono. I think that you will find it very unlikely to find a pre-amp or bluetooth device that has a DIN plug on it. The Behringer pre-amp is the PP400 https://www.behringer.com/behringer/product?modelCode=P0492.
      • Apr 4
  • New
    Alpha1916
    Newcomer - Level 2
    2021-01-06

    I loaded XAir to my new MacBook Air M1, apple will not open it. "M18-edit can't be opened because apple cannot check it for malicious software." So I sent a message to contacts in music tribe, and they sent me an FAQ for catalina having this issue. This is not working for me with Big Sur? Any thoughts or ideas? I know many things with this new M1 silicone processor do not work like it did with the intel processor. I am also new to Apple, so as detailed as you could be please. Apple is like learning a new language right now for me. 

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    0 51
    • Alpha1916
      john0121 Hi Ryan, think it was me who sent you the article referring to Catalina but the same should apply. If you go into the security settings in system preferences you should be able to allow the program to open. If not could you reply to my email with a screen shot of the security page from system preferences so I can see the settings you have. Thanks
      • Jan 6
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