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285,931 members
167,993 posts
  • New
    fujitora33
    Newcomer - Level 1
    2022-05-11

    Hey, the company where I just started has a policy of not updating the firmware on the x32 Behringer Soundboard, thus I'm looking for the x32 Edit Version 2.0 Software, which I believe is compatible with the 2.04 Firmware.

    The issue is that I can't seem to locate it anywhere. Not on their official downloads page or through a Google search. Does anyone know where I might be able to obtain it? Thank you very much.

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    0 10
  • New
    BAMFORD
    Newcomer - Level 1
    2022-04-30

    Hi,

    I've just bought a Behringer PMP 580S powered mixer, mainly for karaoke.  (I would mention that I am not music/tech savy!)

    However, I've cannot get any sound out of my speakers, either from music through my computer or the micrphones.  

    My speakers are not powered, just passive (they are Skytec 170.245 300 watts each)

    Also, I've linked my compter to the Behringer with a 3.5 audio cable.

    Once everyone has stopped laughing at me, please can someone advise me, have I bought the wrong piece of kit, do I need powered speakers, or should I jsu go back to my little Power Dynamics unit and be happy?

    Thank you for reading this,

    Roger

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    0 6
    • BAMFORD
      RobbyWingfield Hi Roger, this is Robby with Music Tribe. You should connect your computer to the mixer channels 7/8. Make sure your white level knob on the channel is turned up. Your master level is turned up. And make sure you do not have the standby button depressed. If you are still having trouble, please submit a support case above with a video showing all your connections and we will help get you sorted out.
      • May 5
    • BAMFORD
      BAMFORD

      • May 9
    • BAMFORD
      BAMFORD Hi, many thanks for the reply but still no luck. I also had it tested at friend’s house who has all the tech but no luck there either so I’ve returned it. It must be broken. Thanks again, Roger
      • May 9
  • New
    TravisQ7
    Newcomer - Level 1
    2022-04-19

    Can someone help me figure out how to connect my turntable to my Behringer XR18 amplifier/Mixer?

    0 4
    • TravisQ7
      RobbyWingfield Hi TravisQ7, this is Robby with Music Tribe, you would connect your turntable like any other audio device. The key difference is that most turntable outputs will be fairly quiet so you will have to apply more input gain to the channel s on your XR18 than you would for other sources.
      • Apr 19
  • New
    Bluesy21
    Newcomer - Level 1
    2021-12-17

    HI,

    I just bought a MP76, I downloaded the update to my Voicelive play to be able to setup the MP76. My problem is that when I press the Upper button on the mic, setted on the Hit button of the VLP, no effects come in.   I did all the setup on the VLP, selected the functions etc. so that all the effects should comes when I press the mic. When I press the mic, The Hit button lights up but no effects comes in.  Discouraged, the mic is new and I cannot send it back to the store.  Anyone had the same type of problem? THanks

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    0 3
  • New
    DocM60
    Newcomer - Level 1
    2021-08-25

    Hi.

    I opened a ticket for a repair under warranty to a faulty Behringer Ultragraph Pro FBQ1502HD in Victoria Australia. The ticket was closed with little to no support for a service centre in my area nor even country. That's a rather bad business model. Can anyone assist me to find a service centre please?

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    0 47
    • DocM60
      Nigel67 Hi DocM60. I am very sorry that your ticket was not replied to. It is possible that someone did reply and the reply ended up in your spam / junk folder. Please can you look there. What was your case number? For Warranty Service, please contact the shop that you purchased the unit from and they will arrange the warranty repair, otherwise please contact our Superpartner in Australia who are Australis.

      AUSTRALIS MUSIC GROUP

      UNIT 1, 1-11 Sydenham road

      Marrickville

      Australia 46100

      (+)61 2 9698 4444

      [email protected]
      • August 25, 2021
      • Warranty/Service in Australia?
        Nigel67 I have just checked the ticketing system and can see that your e-mail was replied to on the 24th, so i think this must have ended up in your spam / junk. I see you also submitted a second ticket last night, but this has yet to be answered.
        • August 25, 2021
    • DocM60
      DocM60

      Email received -----"Please be aware that you are located in an unsupported territory.
      This means that for further assistance you will need to directly contact your nearest reseller or distributor and they will be able to advise you further.
      If you click on the below links and then press the "Buy" tab, this will give you a full list of our international resellers and service centres who can assist you." ---------Frustration as this is an unrepliable email sent, and the link just sends me back to the start. A 'dead end' ticket in actuality. Thanks for the info Nigel67, appreciate your effort. The "buy tab" sheds no light at all. It's a pain to just get a repair sorted out. I await replies to email and phone message I left. The seller was of no help either.

      • August 26, 2021
  • New
    Fbch
    Newcomer - Level 2
    2021-07-22

    I run the sound at church and know very little about what I am doing. We have had this mixer for about 1.5-2yrs. The issue has been on and off but continues to get worse. The mixer generates its own WiFi that we connect to with an iPad. Very often the iPad will not connect. Sometimes it won't even be able to find the XR WiFi. 

    We have tried a few different troubleshooting ideas and nothing helps. There is nothing else (phone or computer) trying to connect to the WiFi. We have also tried other iPads. What am I doing wrong?

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    0 111
    • Fbch
      Nigel67 The XR16 internal wifi uses the 2.4GHz frequency which is the most common and it could be that with all the mobile phones around, etc, the frequency is becoming log jammed. Have you tried using an external router which also uses the 5GHz frequency. This also gives the advantage that you can place the router higher up as having the antenna low down will also affect the wifi range. Please see this video that may be helpfiul.
      https://www.youtube.com/watch?v=xLqc_4Q4ERY&list=RD58IfULV5V6E&start_radio=1
      • July 21, 2021
      • Behringer x air 16 not connecting to ipad
        Fbch I will try that this week. I have an Ethernet cable run to the sound board but I do not have a computer over there. So if I connect the mixer to my modem, I can connect to the app via the church WiFi? (Like I said, most of this goes over my head)
        • July 22, 2021
    • Fbch
      Nigel67

      Hi Fbch. many apologies for the delay in getting back to you. For some reason I only received the notification that you had replied this morning. How did you get on connecting to the wifi. I would advise probably using a separate router rather than the church wifi. if you don't move around the church, have you thought about getting an adapter for the ipad so that you can connect it directly to the ethernet port and charge at the same time. You can purchase Lightning to ethernet port adapters which also have a power adapter as well. A long as the ipad isn't moved around a lot for the cable to be pulled out, then this would probably be your most secure connection followed by the external router.

      • July 29, 2021
  • New
    JonMac
    Newcomer - Level 1
    2021-05-30

    Can someone help

    0 70
    • JonMac
      JonMac Have purchased 2 of these microphones to go with my pmp500 mixer can’t get both microphones going with the usb stick any body got any ideas how I can get both microphones to work with the mixer
      • May 30, 2021
    • JonMac
      DavidKnighton Hello JonMac,
      We sell single channel mic systems and dual channel mic systems. You bought the single channel mic systems, however what you should have bought was the dual channel mic system. You can not pair two single channel mics to a single channel dongle because it only operates on 1 channel, and you need two operating channels, one for each mic.
      • June 9, 2021
  • New
    cpaamit1
    Newcomer - Level 1
    2021-05-10

    Hi all,

    I am new here. Just want to ask a simple question - can  I connect behringer PA 500BT system with TV so can do karaoke. Currently using my mobile to read the lyrics and thus have to give and take mobile depending whose lyrics currently are. I am thinking it will be easy to read lyrics on TV by the person singing the songs.

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    0 56
    • cpaamit1
      Nigel67 Hi cpaamit1. You just want to send audio from the TV to the PPA500BT? If so, then that shouldn't be an issue, you just need to see what connections you have on the rear of the tv will will give an audio output. If the tv has phono outputs, then you can plug them to the phono inputs on the PPA500BT. Depending on the type of output from the TV, you may have to play around with the tv volume control. Have just checked my tv and it only has HDMI outputs, no phono, so you may have to buy some type of HDMI - phono adapter as well. Hope this helps
      • May 11, 2021
  • New
    JulesC
    Newcomer - Level 1
    2021-05-05

    Hi, first of all please excuse my total ignorance on this subject, but I have a VMX 300 USB, which my husband installed, linked into a small box labelled S.M.S.L (he passed away 5 years ago and the sound system has been in constant use daily), it appears that the speakers feed into the box which then supplies a CGV television controller plus the amp .. all that this small box appears to control is the sound level ... this small box has stopped working, it alluminated as usual this morning, but at some point when I was not in the room it must have failed (or possibly a problem with the transformer?).

    Would I be safe in assuming that I could bypass this box and connect the speakers directly into the amp? I don't want to matters wose!?

    thanks for any advice anyone can give me,

    Jules

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    0 51
    • JulesC
      JulesC ps I'm so stupid .. apparently the VMX 300 USB is just the mixer, any advice on what I should replace the amp with?
      • May 5, 2021
    • JulesC
      Nigel67 Hi JulesC. I am not sure that we are going to be able to help you but can you send a picture of the S.M.S.L device and does it have another name (model number) on it. I think you will probably have to go to a hi-fi store for their help, but I will try and help you further to see if we manufacture anything similar. S.M.S.L is not manufactured by us but a Chinese Company from searching the internet. You may be able to purchase a direct replacement from them https://www.smsl-audio.com/#firstPage
      • May 9, 2021
  • New
    Hugobr
    Newcomer - Level 1
    2021-04-04

    Hi I want to connect an old analog record deck to my bluetooth speakers (i know that this is an offensive idea to purists). The record deck has a DIN output and I guess I will need to get a bluetooth transmitter capable of pairing with the speakers. But what is the best sort of amp/prepamp that IO should get to sit in-between.

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    0 68
    • Hugobr
      Nigel67 Hi Hugobr. This all depends on your bluetooth device, whether it has analogue or digital inputs or may even have a pre-amp built into it. Cost is also another factor, how much do you want to spend. Behringer makes a pre-amp but you will have to make an adapter cable from you DIN plug to phono. I think that you will find it very unlikely to find a pre-amp or bluetooth device that has a DIN plug on it. The Behringer pre-amp is the PP400 https://www.behringer.com/behringer/product?modelCode=P0492.
      • April 4, 2021
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