• 2020-09-08

    Completd a repair ticket and requesting a RMA number for parts thank you

    0 32
    • Ramond Bedford
      Alexander Lane Hi Ramond, Could you please click "support" at the top of the page and create a care ticket, select "spare parts" and fill out the required details, thanks.
      • Sep 8
      • Spare parts
        Alexander Lane I will run your email address through the system and chase up for you
        • Sep 11
    • Ramond Bedford
      Alexander Lane I have contacted the guys over in the USA and asked they address these two cases as a priority, apologies for the delay!
      • Sep 11
    • Ramond Bedford
      Alexander Lane Hi Ramond, issue was because of date of purchase was required (should not be) and hidden field when ticket is non-warranty. Issue has been fixed now. :)
      • Wed at 2:53 AM
      • Spare parts
        Ramond Bedford So what do I do now to obtain an RMA Number. A gentleman from the U.S. sent an email out to me yesterday requiring some information about my amp. He has received that info that was requested and said he was going to get with the team.
        • Wed at 4:06 AM
  • 2020-07-15
    Volume & selector knobs not working... the selection knob is smooth with no clicks meaning that it cannot change anything. Pretty much usless. How can i fix it?
    0 6
    • Lolijnik
      Alexander Lane Hi there, could you please use the support button at the top of the page to contact our service department for repair? Thanks!
      • Jul 16
  • Welcome to our new Music Tribe community 2.0, I’m Paul O’Farrell-Stevens, leader of the Music Tribe Customer Branding team. 

My highly-skilled team of Customer Branding Specialists are really looking forward too engaging, co-collaborating and co-developing new and exciting product content. We will be seeking new talent, fans and beta testers that want to join us to co-create inspiring content. We Empower, You Create
    read more...
    0 6
  • 2020-06-04

    hey everybody,

    i´m looking for a PSU for a X1204USB mixer. Deos anybody know where i could purchase one or if there is a similar one that fits?

    Thanks

    0 30
    • Samuel Ruckdeschel
      Rex Beckett

      @rockdeschel 


      Hello Samuel, welcome to the community.


       


      I suggest that you raise a Care ticket for Spare Parts explaining your requirements. This is done by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is only possible if you have completed all the required fields in your profile. Make sure that you fill-in every required field on the Care form.

      • Jun 4
  • 2020-06-03

    Es de una consola beringher de 24 canales 

    IMG_20200604_004832.jpg
    0 15
    • Angel3
      Nic Jones

      Hi @Angel3 
      The best option would be to contact our spares team by clicking on Support at the top. 

      If you let them know the model of product, serial number and provide this image they should be able to advise you further. 

      • Jun 7
  • 2020-06-02

    Buenas, adquiri hace 2 meses aproximadamente un amplificador Buguera 333 XL Infinium combo, con esto de la cuarentena solamente lo uso en casa, y comenzo a pasar que se baja el volumen y me marca como que la valvula 3 hay que cambiar, lo cual es raro por el tiempo y por el uso, que no es casi nada. Apago el amplificador, espero unos minutos, lo enciendo y anda perfecto.

    20200515_211711.jpg
    read more...
    0 30
    • Emanuel Vega
      Nic Jones

      Hi @EmanVeg27 
      When using the Amp, roughly how long before the Valve Life inicator comes on (If it comes on again)? 

      • Jun 3
    • Emanuel Vega
      Emanuel Vega

      Hi Nic, thanks for responding, sometimes within a few seconds of turning it on, and other times after several minutes. A sound similar to a poorly tuned radio station si heard and the volumes is lowered

      • Jun 3
    • Emanuel Vega
      Emanuel Vega

      Thanks for responding*

      • Jun 3
  • 2020-06-01

    Bonjour j'ai mon nu3000 qui reste en sécurité (neu de maree pas pourtant rrien de branche lors de la mise en rack hier branchement demarage des 2 autres est 1 qui reste en securite

    0 24
    • Pierre lena
      Nic Jones

      Hi @Muller 

      If your amp is stuck in protection mode, you will need to open a technical support/service request ticket (Click support above) and we can then advise further. 
      We will need to know what devices you have connected and how they are connected (Including how any parameters are set). 

      • Jun 2
  • 2020-05-28
    0 90
  • 2020-05-28

    Like this.Can you help me?Can you help me?

    I am in Indonesia

    read more...
    0 31
    • Sulhan
      Alexander Lane

      Hi @Sulhan ,


       


      Please contact our parts team using the support tab at the top of this page, might be a bit of a delay getting to you due to the current pandemic situation but they will be able to help.


       


      Thanks!

      • May 27
    • Sulhan
      anonymous anonymous

      What happened to yours?


      Does this have an internal fuse?


      What pins are open?

      • Jun 9
  • 2020-05-27

    Hello I need 2 horn drivers for my Turbosound Siena Tsp122an.

    0 30
    • Reginald Woodside
      Alexander Lane

      Hi @Rawpower ,


       


      Could you please submit a support ticket using the link at the top of the page, you need to contact our parts team through there.


       


      Thanks!

      • May 27
Go to page