• New

    Where can I download the IntelliDrive software for the iPad? It is no longer available in the Appstore here in Sweden.

    0 3
    • Anders Andersson
      Nigel Turner Hi Anders, I am waiting for a reply from the design team, as someone else has asked the same question. As soon as I hear anything, I will get back to you.
      • 5 hours ago
      • Intellidrive fore IPad?
        Anders Andersson Thanks Nigel, that sounds great!
        • 1
        • ·
        • 4 hours ago
      • Intellidrive fore IPad?
        Nigel Turner Hi Anders. It appears that there was so kind of issue with the developer account. The team are fixing it at the moment and are hoping that it will be back up again in a few days.
        • 1 hour ago
  • 2020-09-23

    We are a dealer and we have received a return of a UMC202HD, the reason is the Audio Interface is causing a 3-4 second loud static that is interrupting the recording sessions and the live stream sessions.  Would like to return the product for a new one.

    0 8
      Kyle Johnson Hi Chris, Kyle here with Music Tribe. For RMA requests, please contact us via the Support button at the top of the page.
      • Sep 23
  • 2020-05-23

    I just picked up a preowned G major 1 and hooked it up to my Blackstar HT5 combo through the FX Loop.  I'm getting the amp sound ok but im not getting any of the G major effects from the unit.  The unit is working as the tuner is picking up the notes.  I've tried selecting a preset to try the FX but still only the natural amp sound.  Id appreciate any help and advice from other users.


    0 28
  • 2020-05-22

    The TC Electronic Website states for the T2 that: "T2 REVERB is compatible with every Hall Of Fame Reverb TonePrint". When I connect the T2 and open the Toneprint Editor, which is loaded to my laptop, the HoF 'Store in Pedal' buttons are greyed out in both the library and templates. The editor recognises that my T2 is connected because it displays the pedal serial number and build in the settings tab, and the HoF menu selection button has a white border (which isn't there when I disconnect the pedal). In summary the software recognises the pedal is connected but doesn't make the connection to the toneprints. Because of this I cant download toneprints to my T2 or make new ones with the editor. This is the same for an earlier version editor and the current version 4.3 I’m using.

    How do I download Hall of Fame Toneprints to my T2 from the computer?

    Is there a firmware update that will fix this (I've searched but couldn't find one)?

    Isn't the T2 a HoF with a different paint job, shouldn't it function with the editor like a HoF?

    Has support for the T2 dropped of because it's no longer manufactured? Disappointing considering that TC Electronics claims about supporting the product and musicians.

    I can beam HoF toneprints from my iphone so it's evidence the toneprints do work with the T2 but unfortunately the editor is impractical for me because of the size of the screen and I much prefer working with a laptop.

    TC, please fix this.




    1 48
  • 2020-05-18

    help me register my Behringer mixer to recieve softwarebundle

    0 29
    • Paul Tondreau
      Rex Beckett


      Hello Paul, welcome to the community.


      This is done by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is only possible if you have completed all the required fields in your profile. Select Product Registration as the ticket type and make sure that you fill-in every required field on the Care form.


      Your registration should be confirmed by email and the software download code should follow within two days. Keep watch on your email spam/junk folder. 

      • May 18
  • 2020-05-07

    My speaker is defective 

    0 35
    • Rameshwar Gobin
      Rex Beckett


      Hello Rameshwar, welcome to the community.


      I suggest that you raise a Care ticket for Service Repair explaining your problem. This is done by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is only possible if you have completed all the required fields in your profile. Make sure that you fill-in every required field on the Care form.

      • May 7
  • 2020-03-17

    I registered my product, see CAS-83351-R2L5C6 received no code to download Traction software...what to do?


    0 103
    • Jerry Pool
      Rex Beckett


      Hello Jerry, welcome to the community.


      I have asked for the Care team to look into your ticket. Keep watch on your email spam folder in case any responses get mis-routed.

      • Mar 17
  • 2020-02-17

    How can I merge my two accounts into one?  I access  MusicTribe via FB as well as my email.  Thanks

    0 136
    • Richard Brinkman
      Alexander Lane

      Hi COLRJB,


      Let me look into this for you, may or may not be possible!

      What are the user names for both accounts? Private message me please.

      • Apr 7
  • 2020-02-01

    im having trouble downloading the x air software for windows pc. Any info would be greatly appreciated.

    0 153
  • 2020-01-16

    I submitted a claim ticket 6 days ago and have not heard from anyone? What gives?

    0 244
    • Mark Lentz
      Robert Deacon

      Hi @MMFB , 

      What's your support ticket number? I can get in touch with our care and check on the progress of your ticket. 


      • Jan 16
    • Mark Lentz
      Mark Lentz

      Where do I fond my ticket number? I logged out and now I can find it.

      • Jan 16
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