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228,161 members
102,987 posts
  • Lab Gruppen
    Triber Moderator
    2020-09-29

    Reza Fathi, Innovation Development Systems Power Specialist at Music Tribe Brands Sweden led a 3-day component level repair of #LabGruppen #amplifiers for Bo Nielsen founder of Sweet-Sound and Christian Kronborg Højen founder of Kronborg Elektronik.

     

    The service training of Lab Gruppen products was held at our manufacturing site in #Kungsbacka. The theoretical and practical training workshop was focused on how some of the Lab Gruppen products are constructed and how to service and repair them properly on component level.

     

    Bo shared that he has done full time repairs on all kind of musical instrument since 2004. His #customers are music instrument shops and musicians, who come directly to his repair-shop. He mentioned he has had service partner agreements with other brands and adding Lab Gruppen to the list, is beneficial for both end-users and sweet-Sound by offering fast local repair-service to his customers.

     

    ’ We have had some very good days here working together with Reza and having some interesting and deep discussions about the electronic designs involved in building LabGruppen amplifiers, some discussions probably went beyond the scope of the training course, which only gave us even more invaluable knowledge about the products.’ Christian said.

     

    Both Danish attendees were happy with their experience to see our production facility and meet some of our tribers. They found it interesting to see our older products exhibited in our ‘museum’.

    ‘It is always nice with a company that is proud of it's history and a brilliant thing to see for electronic geeks as Bo and myself.’ Christian said.

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  • RamondBedford
    Newcomer - Level 1
    2020-09-08

    Completd a repair ticket and requesting a RMA number for parts thank you

    0 67
    • RamondBedford
      AlexLane Hi Ramond, Could you please click "support" at the top of the page and create a care ticket, select "spare parts" and fill out the required details, thanks.
      • September 8, 2020
      • Spare parts
        AlexLane I will run your email address through the system and chase up for you
        • September 11, 2020
    • RamondBedford
      AlexLane I have contacted the guys over in the USA and asked they address these two cases as a priority, apologies for the delay!
      • September 11, 2020
    • RamondBedford
      AlexLane Hi Ramond, issue was because of date of purchase was required (should not be) and hidden field when ticket is non-warranty. Issue has been fixed now. :)
      • September 16, 2020
      • Spare parts
        RamondBedford So what do I do now to obtain an RMA Number. A gentleman from the U.S. sent an email out to me yesterday requiring some information about my amp. He has received that info that was requested and said he was going to get with the team.
        • September 16, 2020
    • RamondBedford
      RamondBedford Hello Alexander, I see Music Tribe has sent me a new amp. But apparently there's something wrong with this one as well. Soon as I plugged this one in the right channel protect Mode was flashing then it goes in protect mode as well
      • October 16, 2020
      • Spare parts
        AlexLane Hi Ramond, sorry to hear that. Is it the same issue as before? I ask as it could be the same root cause of the problem.

        Can you detail exactly what is plugged into the amp, conditions of failure.

        In particular, what speaker and the specs of the speaker (or speakers) is plugged into the channel going into protect mode?
        • October 19, 2020
    • RamondBedford
      RamondBedford Nothing was connected. When I received the package Friday evening, I just plugged it in and it went straight into protect mode straight out of the box
      • October 19, 2020
  • rockdeschel
    Contributor - Level 1
    2020-06-04

    hey everybody,

    i´m looking for a PSU for a X1204USB mixer. Deos anybody know where i could purchase one or if there is a similar one that fits?

    Thanks

    0 57
    • rockdeschel
      RexBeckett

      @rockdeschel 


      Hello Samuel, welcome to the community.


       


      I suggest that you raise a Care ticket for Spare Parts explaining your requirements. This is done by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is only possible if you have completed all the required fields in your profile. Make sure that you fill-in every required field on the Care form.

      • June 4, 2020
  • gomez34
    Contributor - Level 2
    2020-05-28
    0 116
  • Sonarix
    Contributor - Level 1
    2020-05-21

    Hi does anyone know where I can find a replacement psu module for the Behringer Nox606?

    It says on the PCB it's a Behringer SMPSU20, but I can't find anything online. Is it a rebrand of another SMPSU? Or could someone point me in the direction of a circuit diagram/tech spec?

    Thanks

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  • AComo
    Contributor - Level 1
    2020-05-19

    Anyone know where I can get replacement crossovers for this PA? 2 of the caps burst open on one of the boards. Can't seem to find them anywhere

    0 71
  • AndyC55
    Contributor - Level 1
    2020-05-19

    Any one know where I can purchase the USB cable for the TC Electronics Vicious Vibe?

    0 38
  • JohnnyO
    Contributor - Level 2
    2020-05-10

    Hi, anyone know where or if it's possible to purchase any TC Electronic Smorgasbord of Tone blank, unpainted un-drilled pedal enclosures and black knobs? Looking for 3 enclosures and 12 knobs to complete a project for personal use to match the 4 TC pedals currently being used. Thank you!

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    1 91
  • Josecañon
    Contributor - Level 1
    2020-05-06

    Hola buenas, tengo una etapa berhinger nx3000, esta averiada tiene varios transistores en mal estado el problema es que no encuentro los recambios exactos por estar las referencias aparentemente incompletas, haber si es posible una ayuda gracias. 

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    0 84
  • GaryHiggins
    Superhero - Level 1
    2020-05-04

    Does anyone know on what pins the cat5 cable carries power to a DP48 POE rj45 port? What voltage is required to power them via that port? The Hub4 manual says the remote power follows the 802.3at spec but it appears there are a few varieties of pin options within that spec, and perhaps with voltage as well? Using pin 4 and 5 (+) and 7 and 8 (-) with 24v dc does not do it. The power supply to the DP48 uses 24V DC. The P16M uses those same pins but with 12v dc and it works fine. Looking for POE injector options as the HUB4 seems to be quite lost at sea.

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