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228,168 members
102,994 posts
  • New
    barytoe123
    Newcomer - Level 2
    2021-05-08

    Does TC Helicon make any device to power VL Touch 2 when mains power is unavailable. 
    I would like to use it with a battery powered PA in situations where there is no power.

    0 2
    • barytoe123
      JoeRivers96 Hi - unfortunately not. We would not recommend powering this from anything other than mains supply using the original power supply.
      • Sat at 4:29 AM
  • New
    Wendhert
    Newcomer - Level 1
    2021-05-06

    A couple of day ago I updated to Big Sur as that oparating system is around for al couple of months now. From that moment on unfortunately by beloved Xtouch one does not work properly with logic pro X anymore.

    Does Behringer have a firmware update coming up soon or is ther a way to get it working?

    Willem

    read more...
    0 4
    • Wendhert
      Crisupp I cant really help because im on windoes cubase but i own a x touch one , since you had logic have you added the mackie control?
      • Sat at 6:07 AM
  • New
    rjr303
    Newcomer - Level 1
    2021-05-06

    How do I connect the M-One XL with two XLR outputs to the effects loop single 1/4 input of a guitar amp like the Fender Champion 100 then make the same connection from the amp effects single 1/4 out to the two XLR inputs to the XL?   Do I need some sort of adapter or patch cable?

    read more...
    0 13
  • New
    Luisibarra
    Newcomer - Level 1
    2021-05-05

    Como reduzco el silbido de mi armony? No termino de reducir la estatica estresante

    0 2
  • New
    Crisupp
    Contributor - Level 2
    2021-05-05

    Hi, im trying to master a track usually everything is fine but now im lacking some knowledge basically my problem is i have my track sounding ok through my monitors earphones and other test speakers but when i play the track in my car one of the parts is too loud compared to the rest of the track , how do i turn it down a little without turning it down on the others, am i missing a compression trick ?

    Thanks

    Cris

    read more...
    0 1
  • New
    adamleemusic
    Newcomer - Level 1
    2021-05-04

    I also have the same issue with a one week old VC340 and no support from tickets escalated, as Widgery has stated:

    Hi, this is my second post on the subject.

    After updating the VC340 using the Synthtribe app 2.5.1 - The VC 340 becomes bricked and no longer works.

    It powers on but no longer funtions. The mac, running big sur, M1, no longer recognise that the synth is connected via USB. I have tried other macs running many OS versions as well.

    The unit is non functional and BRICKED. 

    I have reached out to behringer 2 times in the last 72hrs with ZERO reponse, with the exception of a Behringer Influencer commenting on what I should do next on this discussion page.

    I am enjoying all my other synths from behringer, But professionals and comsumers deserve better support, a phone number would be nice as well as a fast response time.

    This kind of customer service and support is a joke. Support us!

    read more...
    0 11
    • adamleemusic
      JoeRivers96 Hi Adam, do you have a case number I can look into further for you?
      • Wed at 5:26 AM
    • adamleemusic
      adamleemusic

      Is this a joke?

      Dear Adam Lee 
      This is in relation to  CAS-450166-X7V1J9 
      Product:  Behringer VOCODER VC340 
      Serial:  S190600057CQP 

      Please be aware that you are located in an unsupported territory.
      This means that for further assistance you will need to directly contact your nearest reseller or distributor and they will be able to advise you further.
      In this instance please return your product to Store DJ who will replace it or refund you. You have 30 days from the date of purchase to do this.

      I can only apologise for any inconvenience that this may have caused.
      At your service,

      Rob Pugh 

      https://community.musictribe.com

      • Wed at 9:32 AM
  • New
    H0wandy
    Newcomer - Level 1
    2021-05-03

    On powering up I have a blue screen. I have downloaded the latest update but the problem still exists.......any advice??

    0 4
  • New
    Anishrai
    Newcomer - Level 1
    2021-05-02

    I have plugged my adopter and my power light is ont lightening in mixer ??

    0 6
    • Anishrai
      KyleJohnson Hello, Kyle here with Music Tribe. Please submit a Technical Support ticket through the Support link at the top of the page so that we can assist you.
      • May 2
    • Anishrai
      Nigel67 Hi Anishrai. Confirm that your power plug is fully inserted into its mating socket on the back of the desk. It is quite a tight fit. Also check another mains socket. If it is, then as the unit is under 30 days old, you should contact the reseller that you purchased the unit from and ask for a DOA replacement.
      • May 2
  • New
    Mike123
    Contributor - Level 1
    2021-05-01

    Hi,

    New to this group. I recently bought a Deepmind 12 keys (used) and I noticed that Midi Out is not working, no signal is coming out. Midi In and Thru are working. Midi Channel is set to 1, no other Channel settings seem to work.

    I need the Midi Out to control a second synthesizer.  Any help appreciated!

    read more...
    0 4
    • Mike123
      JoeRivers96 Hi, would you mind submitting a support case with us using the SUPPORT button at the top of this page?
      • Wed at 5:32 AM
  • New
    IanGouldGould71
    Newcomer - Level 1
    2021-04-29

    Hello, I edited the "Folsom Blues" scene to suit and I want to move it to my presets in an empty slot. Using the store button I thought I could assign it to a number. But the number 31 won't change. Does anyone know how to move this?

    0 7
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