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254,790 members
132,521 posts
  • New
    davidalancoop
    Newcomer - Level 1
    2021-06-21

    Hey guys, I'm trying to delete/remove all factory presets from my TC Helison Play Electric and I'm having a really tough time.

    All I want are like 3-4 blank presets that I can customize as needed and not have to worry about accidentally switching to a factory preset mid-song. Is there a way to just get these off my device?

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    0 43
    • davidalancoop
      ChrisEdwards1 Hi davidalancoop, rather than deleting the presents may I recommend looking into using the Favourites function on the device. This way you can tag the custom presets you have made as favourites and filter them away from all other presets, this is ideally useful if you have as an example 5 or 6 presets that you wish to use within your setlist.

      To add the current preset to your Favorites, press the FAVORITE button. “FAV” will be shown in the top right corner of the display.
      To remove the current preset from your Favorites, press the FAVORITE button.
      To only browse your Favorite presets, press the GENRE button and select FAV as the Genre. Press the BACK button to return to the Home screen.
      If there are no presets tagged as Favorites, the FAV option will not appear in the Genre menu.

      I hope this helps.
      • Jun 21
    • davidalancoop
      davidalancoop

      Hey Chris, that actually helps a lot - thanks so much!

      • Jun 22
  • New
    mzdazie
    Newcomer - Level 1
    2021-06-20

    I had a friend take online classes on how to use the behringer RX18 Mixer.  He said they were about $2300. Any idea how I can registar for these classes?

    0 35
    • mzdazie
      Nigel67 Hi mzdazie. I do not recognise the RX18. Do you mean the XR18? If so, I do not recall us ever holding online classes to teach this product. It may have been held by a Partner but not us. To be honest, I would save your money and check all the online You Tube videos. There are many of them, made not only by us but users and they will probably teach you a lot more than you would get from an online course and they are all free. Also check the MR18 videos as this is th eMidas version and the M-Air software is the same. There are also many forums that you can join and any further questions you have could be put on these and people are more than willing to help you out.
      • Jun 19
  • New
    Pivatou2
    Newcomer - Level 1
    2021-06-15

    Sometimes when I'm playing, the G System signal starts to fade and even gets muted! Sometimes I turn it on and off the sound comes back! Sometimes no! I don't use expression or volume pedal! 

    0 74
    • Pivatou2
      RobbyWingfield Hello Pivatou2, this is Robby Wingfield with Music Tribe, it would be helpful to have a video of the behavior please submit a support case at the link above with a video and we will help you right away.
      • Jun 17
  • New
    Myron2099
    Newcomer - Level 1
    2021-06-14

    Hi guys how can I connect my UMC22 board to my Nobsound A8 valve amplifier with AUX input?

    0 60
  • New
    djmt99
    Newcomer - Level 1
    2021-06-14

    I've been doing research on the MPA200BT speaker and seeing many users having problems with the unit (noise, distortion) when the battery reaches a certain level that is still usable (ie: 30-50%). I don't seem to be seeing if there has been a solution, perhaps by firmware? Has Behringer acknowledged the issue, at least? I look forward to an update!

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    0 44
    • djmt99
      Nigel67 Hi djmt99. There has been a Technical Bulletin released for this, however it requires the unit to be sent to a local repair centre to you. Please send our Service Department a ticket and they will organise this for you. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Service tab and submit a ticket. A colleague will then get back to you with an RMA number and advise the local service centre to you.
      • Jun 13
  • New
    IgoMuVucao
    Newcomer - Level 1
    2021-06-13

    Olá!

     

    Me chamo Igo, estou desesperado pois trabalho com minha placa de aúdio.

    O problema: Do nada o som parou achei q era o cabo, fiz a compra de outro cabo de dados caríssimo e continuou o problema.

    A placa ta normal, o led no notebook sobe normal como se tivesse saindo som e falo no microfone pela placa e o led sobe também captando o áudio do microfone, porém da placa pra caixa de som não sai som. Na verdade até sai som, mas só se eu aumentar todo o volume da placa e do som, consigo ouvir bem baixinho. A questão é só que quero que o som do notebook saia da placa para caixa de som.

     

    Já fiz de tudo e não consegui resolver isso. Se alguém puder me ajudar eu agradeço de coração.

    Qual quer coisa tem meu direct também: @igomuvucao

     

    #WINDOWS 10 última versão

    #PLACA BEHRINGER UMC202HD

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    0 45
    • IgoMuVucao
      Nigel67 Hi IgoMuVucao. If you plug headphones into the UMC202HD and press the Direct Monitor switch, can you hear the audio clearly on both inputs? You mention that the computer is a Notebook which I am assuming you mean a windows notebook? I have used google translate, so please excuse any errors. Have you installed the latest UMC driver from the UMC202HD website https://www.behringer.com/behringer/product?modelCode=P0BJZ? In Bluetooth and Other Devices, is the UMC showing up under Audio Devices?

      For Windows 10 1703 and older
      Right click the sound Icon in the task bar and go "Recording Devices". Right click the device and go to Properties > Advanced and change the "Default Format option" to a 2 Channel device (Bit rate and Sample Rate will depend on your needs).  Then click on the enhancement tab and make sure that 'Disable all enhancements' is ticked.
       
      Windows 10 1803 and newer
      Right click the Sound Icon and go to "Open Sound Settings". Scroll down the Page and Select "Sound Control Panel". Right click the device and go to Properties > Advances and change the "Default Format option" to a 2 Channel device (Bit rate and Sample Rate will depend on your needs).  Then click on the enhancement tab and make sure that 'Disable all enhancements' is ticked.

      When you are in the recording tab and select the device, on the right hand side of the selection, there is a bargraph. When you play audio from the UMC to the computer, does the bargraph light up? If so, then you are getting audio into the computer.

      When you are in Recording and right click on the device and select Properties, there is a tab called Listen. Here you can select to listen to the device. Tick this and select the computer headphones as where you want to listen to the audio and check on the headphones that the audio is clear. Make sure you unitck the box when the test is done.
      There is also a tab called Levels. make sure that this is at 100%.

      If the audio is all clean via the tests above, then the problem is going to be in your DAW settings.

      If you are still experiencing issues, please contact our technical team. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. A colleague will then get back to you with further advice.
      • Jun 13
  • New
    jburgess
    Newcomer - Level 1
    2021-06-11

    My Play Acoustic screen shows "key signature" instead of loop mode when I push the two buttons simultaneously. I cannot get it to loop. 

    0 36
  • New
    jburgess
    Newcomer - Level 1
    2021-06-11

    My Play Acoustic screen shows "key signature" instead of loop mode when I push the two buttons simultaneously. I cannot get it to loop. 

    0 35
  • New
    DavidBoocksII
    Newcomer - Level 1
    2021-06-09

    Is there a way to reset my Alter Ego x4?

    0 58
  • New
    simonxs
    Newcomer - Level 1
    2021-06-08

    In the manual for the Flashback 2 Delay, it says you can use an external footswitch to use as a stop switch using the Stereo In jack. What type of external pedal(s) can do this?

    Double-tap deletes the loop, and I just want to be able to Start/Stop loops.

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    0 39
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