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  • New
    wunderweezul222
    Newcomer - Level 1
    2021-12-11
    Taylor guitar settings in Play Acoustic | Guitar and Bass

    I just bought a Play Acoustic and am having some trouble getting a good sound with my Taylor GS Mini.  Is there someplace in the knowlege base where I can find good settings suggestions for this guitar?

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  • New
    Fabriziodipaola1
    Newcomer - Level 1
    2021-11-29
    I have not received my activation code | Guitar and Bass

    Hi guys, saturday I bought the "icon series legacy native bundle" but I haven't yet received an activation code or Ilok request.


    I received just the Paypal payment invoice. What should I do to have this code?

     

    My ilok ID is: Simonetta.Gallaccio

     

    Thanks

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    • 1 Replies
      Oldest
    • Fabriziodipaola1
      ChrisEdwards1 Hi Fabriziodipaola1, I am sorry to hear about this issue. As advised on your post on Software Licenses If you have not yet done so could you please check your spam/junk email folder? Sometimes the Activation Code email will be routed to here.
      If the Activation Code is not in your spam/junk can you please provide submit a technical support ticket with a screenshot of the order and your iLok ID, and I can then manually generate this for you. To do this please go to support at the top of the page and click on the relevant tab, with regards to serial number please enter N/A.

      If you have already submitted a case could you please confirm the case number for me?
      • November 29, 2021
  • New
    HannavT
    Newcomer - Level 1
    2021-11-28
    Ditto Mic Looper | Guitar and Bass

    Hello Everone, 

     

    I'm looking for a small mic looper that has midi clock. In my band we're currently using the Ditto X4 as a vocal looper, because we're synching it to an Mpc. But since the Ditto X4 is made for instruments, we're struggeling with very low output and a lot of buzz noises. 

    Sadly the mic looper doesn't have midi, but does anyone know if it's possible to build in midi clock yourself? 

     

    Looking forward to ideas!

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  • New
    FLOR87
    Newcomer - Level 1
    2021-11-24
    Problem in voicelive 3 extreme reset | Guitar and Bass

    Hi! I bought a second hand Voicelive 3 extreme. I tried to restore it to the fabric settings, but I does not pass from the Maintenance settings and stays hours in that display...

     

    Hope someone here can help me.. 

     

    Thank you! 

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    • 1 Replies
      Oldest
    • FLOR87
      Nigel67 Hi FLOR87. I think that the switch in the headphone jack may be broken and the unit is always entering System Maintenance Mode when you switch it on. You are going to need to check if the switch is broken. As the unit is out of warranty, you could get a local electronic technician to take a look for you and if it is broken a spare part can be ordered from the spares team. Or we can arrange a repair at a local repair centre to you via our Service Department. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Service or Spare Parts tabs and submit a ticket. Its also worth putting something pointed into the headphone jack and seeing if the switch is just stuck in and you may be able to loosen it. Hope this helps
      • November 29, 2021
  • New
    Maur0
    Newcomer - Level 1
    2021-11-24
    Date my ampli | Guitar and Bass

    Hello, I have an old bass amplifier TC Electronic BH 500. I would like to know the year of construction through the serial number: 11378520. Thanks

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  • New
    jessemmendez
    Newcomer - Level 1
    2021-11-13
    TC Helicon Voice Live 3 processor Not Working | Guitar and Bass

    I live in the United States, Riverside, California.

    I bought to the TC Helicon Voice Live 3 5 years ago, it has been working fine, but for some reason it doesn't want to power up...black screen or blue screen.

    Is their a service place I can take it too.. I did not register it, it been a long time.

    Please help, this is one of favorite instrument to use...thank you. Jesse Mendez 714-855-6002.

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  • New
    bryancoook
    Newcomer - Level 1
    2021-11-10
    PLETHORA X5 Factory reset? | Guitar and Bass

    This stupid thing just blinks since I did the update. Can't find any info about a factory reset anywhere. I tried three power cycles, no avail. And now my computer doesn't recognize it so I can't reinstall the firmware.

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  • New
    Bobo1965
    Newcomer - Level 1
    2021-11-05
    Ditto Looper Firmware | Guitar and Bass

    Salve, non riesco ad aggiornare il firmware del ditto looper. 

    1 Collego il ditto al pc tramite presa USB

    2 Tengo premuto il pulsante del ditto e connetto l'alimentatore

    3 La spia led si accende fissa color verde

    4 Apro il software per l'aggiornameto

    5 step 1 selziono il ditto

    6 step 2 avvio l'update

    7 si carica la barra del download arriva al 100% poi parte l'aggiornamento ma non avanza ...il pulsante update è verde.

     

    Sapete dirmi dove sbaglio ? 

     

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  • New
    iamrobinson61
    Newcomer - Level 1
    2021-11-03
    Bugera V22 | Certified Service Repair | Audio Dropping out | Guitar and Bass

    I have a Bugera V22. Once the tubes are warmed up I have good clean output. While playing the output will drop out. After a minute or two of Rest the Audio will cut back in. I am in Fort Myers Florida. 

    Can anyone suggest a certified Bugera repair center or Recommend a tech that can help me?

    Thank you in advance for any constructive feedback. Thank you for sharing your contact number for a good repair tech. 

    Have a fine day,

    Jack Robinson

    [email protected]

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  • New
    Johnny1947
    Newcomer - Level 1
    2021-11-01
    Behringer CS400 Pedal | Guitar and Bass

    Hi I am a newcomer here and I am trying to find out in which direction the rotary ATTACK knob operates - is it clockwise to lengthen attack time or shorten it? The user manual doesn't make this clear.

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