Hello, i have a problem from factory with my umc22. I created a ticket for warranty but no response at all for now. I wanted to know how was your experience with behringer costumer service and technical support cause mine was really bad. i don't live in the USA but I bought the usb interface in an authorized reseller and i talked to them and their willing to help me with my case and even contact Behringer themselves. I'm talking about not only my passion here, but my job and my only income at this moment. I can't work with a faulty interface that's been like that since using it for the first time. I tested it with other computers and the problems persist. Do you know if Behringer will be willing to help me with this? Cause i need a new one which actually works from the moment i get it. The warranty for my product is supposed to be of 3 years, so i'm covered. I never touched it, opened it, nothing. It didn't even drop down or got hit once since i got it, never. But the noise, the crackling with the volume knob and the fact that sometimes I have to reconnect it for it to actually turn on is driving me crazy. And don't let me start with the driver topic. Asio4All for me at least is not good, but it's the only option they give, it's crazy they don't give their costumers proper dedicated drivers. So that's it, this problem is bothering me for a long time and Behringer doesn't help at all at least till now. Please, tell me your experiences with the costumer service so I know if there's a chance of getting the unit replaced. Thank you and have a nice day y'all! 

I have bought the UMC404HD audio interface, I have cubase elements 11, I have installed the drivers as the instruction manual says in windows 10, I have the control panel in version 4.59.0 and when I play a project, a clipping sounds every bit time, does anyone know how I can fix it? With the generic asio it did not happen to me and with the ultranova either, which is the keyboard that I have connected.

Good morning all ,

i have another question as you can see im a real novice to music production , but i really like it , i was wonder if i have a td3 sr , a korg volca kick , behringer umc 204 hd  , and m-audio axiomair 32 , i try to set it up on ableton , or any daw , my problem is i can't control the sound of my 2 toy from my daw , do you think i should get a beginner mixer  where i can use them to make my jam , if yes how to plug ( a draft of it could help) as i don't really know nothing , and i don't have amp etc just a subwoofer .

I purchased the behringer xenius audio interface and it registers through my computer but not through my music program. I am using the usb and I have tried audio settings and it does not register for recording. Please help I really want this to work

Hola,

Acabo de comprar un X-Touch One, enciende correctamente, pero cuando lo conecto al pc mediante USB no funciona, no la reconoce, la version del Firmware es 1.04 y quiero actualizarla, pero, no lo reconoce el PC y no puedo hacer con ella absolutamente nada,

Alguien ha tenido este problema? sabriais ayudarme? 

Un saludo y gracias...