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298,817 members
182,483 posts
  • New
    Ivesya
    Newcomer - Level 1
    2022-06-03

    Hello, 

    I've had no response to the service ticket since a month ago. Its about a power issue with the Flow 8.

    I'm looking forward for your response. 

    Thank you

    0 10
    • Ivesya
      KyleJohnson Hello, Kyle here with Music Tribe. Can you please provide me your case number so that I can look into this?
      • Jun 5
    • Ivesya
      Ivesya

      Hi! Thanks, case number CAS-599185-W2T2H5

      • Jun 5
      • No response
        Nigel67 I will ask the Service Team to look into why your ticket has not been answered and to also send you a reply as soon as possible.
        • Jun 9
  • New
    cavaliere
    Newcomer - Level 1
    2022-05-24

    plese help me, i lost active code for Dyn 3000, ... ho pesrso i codici, ho comprato usato questa macchina... 

    0 15
    • cavaliere
      RobbyWingfield Hi cavaliere, this is Robby with Music Tribe. Please create a support ticket at the support link above. Please make sure to include your iLok ID and a screenshot of your PayPal invoice with your case information.
      • May 24
  • New
    impeach92
    Newcomer - Level 1
    2022-05-19

    Hey all! 

    I have a new Voicetone C1, to use live and imprint on studio vocals while recording. I currently have it running from the mic to a UA Apollo Twin Interface, into the computer. I've moved cables around, updated to latest firmware and have tried two different mics, Shure SM7B and Neumann TLM 103. No matter what I do when I'm using the voice tuning, it constantly pops throughout the audio.

    Any fixes?

    read more...
    0 10
    • impeach92
      NicJonesMT Hi Impeach92.
      Can you please click support at the top of the page and submit a technical support ticket.
      Please ensure you provide a detailed description of how you have the C1 and your full system setup.
      • May 19
  • New
    a2zidxdotcom
    Newcomer - Level 1
    2022-05-18

    Hi,

    I have an Behringer FBQ3102HD Graphic Equalizer and have just bought a Behringer QX1832USB mixing desk.

    While the QX1832USB mixing desk has a built in graphic equalizer, I want to be able to use the 31 band FBQ3102HD Graphic Equalizer to get better control of the feedback frequencies than the more limited EQ on the QX1832USB.

    What I wanted to do was to mix the inputs on a bus and then output this to the graphic equalizer and then return the output back to the QX1832USB mixing desk and route to the Main bus for output to speakers.

    Is this possible? And if so can you let me know exactly to connect it and what switches need to be set.

    Thank you for any help you can provide

    read more...
    0 24
    • a2zidxdotcom
      RobbyWingfield Hi there, this is Robby with Music Tribe. There is no need to route the signal back into the mixer once it goes to the EQ and could potentially create a feedback loop. You can send your output as you've described through the EQ and then go directly into the amplifier and speakers.
      • May 18
    • a2zidxdotcom
      a2zidxdotcom

      Thank you, I aggree. The potential for a feedback loop is an important point.

      • May 19
  • New
    khongkhiem22
    Newcomer - Level 1
    2022-05-10

    Hi
    I have a Konnekt 6 its firmware ver 1.02 
    i need the firmware ver 2 or last firmware

    Where can the firmware for desktop Konnekt 6 be downloaded from?

    please help me
    thanks

    read more...
    0 9
    • khongkhiem22
      khongkhiem22 please give me firmware
      • May 10
    • khongkhiem22
      khongkhiem22 I logged into website and installed Driver version 3.6.1 for Windows already. However, Firmware version is still 1.02 build 1995. So, I wanted to upgrade to Firmware 2.02 build 2221 or last firmware     (this version has much better sound quality). Thank you.
      • May 11
    • khongkhiem22
      Nigel67 Hi, please try this link https://www.tcelectronic.com/downloads.html Select Desktop 6 in the Product Tab, Software in the Type and then tick the box labelled Show All Versions.
      • May 11
  • New
    mac33
    Newcomer - Level 1
    2022-05-09

    Submitted a ticket on 5/1/22. Within 2 days the ticket status showed problem solved. Where do I find the solution? Never received an email or link.

    0 37
    • mac33
      NicJonesMT Hi Mac33
      Can you please check your email settings. 2 emails were attempted to be sent to you however they were rejected by your Email client.
      Can you please ensure that [email protected] is not blocked.
      Once you have changed this, let me know and I will ask the team to resend the last email.
      • May 9
      • Problem solved??
        mac33 If they resent the email, I am still not receiving it.
        • May 10
    • mac33
      mac33

      Thanks for quick response. Double checked and [email protected] is not blocked. I added to safe senders also.

      • May 9
    • mac33
      mac33 If they resent the email, I am still not receiving it.
      • May 10
    • mac33
      mac33

      Today I finally received 5 email responses with the same links. All 5 brought me right back to this conversation. Nothing found from Nigel as indicated.

      • May 12
  • New
    Philip1964
    Newcomer - Level 1
    2022-05-09

    Hello everyone,

    I bought a new laptop (ASUS Vivobook15) I want to connect my mixer, a behringer xenyx2222usb to my laptop. I want to record voice and audio. I am using audacity to record. When I am recording i hear a echo in my speach. The laptop has no input. just a headphone entrance. Do i need to buy an audoi interface or am i doing someting wrong with connecting. 

    Please help!

    read more...
    0 21
    • Philip1964
      Nigel67 Hi Philip1964. As long as you have installed the ASIO driver from the Software tab at this link https://www.behringer.com/behringer/product?modelCode=P0A0L, then all you require is a USB cable between the mixer and the computer. The X2222USB does contain an FX Processor, so it is possible that you are feeding audio through that to the mix/USB outputs. I would suggest that to start with, you use just one microphone plugged into an input channel. Make sure that the two red and one orange knobs are turned all the way down on that channel. Make sure that the 6 red and 2 orange knobs above the Main Mix, and Sub 1-2 faders are also turned all the way down along with the Sub 1-2 faders. Now talk into the microphone and record the audio on your computer. Listen to the Main mix Output on your headphones to check for the echo. Make sure the the 2-TR/USB To Main switch is in the up position. Hopefully this will fix the issue. If not, I would suggest filling out a Tech Support ticket where we can gather further information and fix the issue. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Many thanks
      • May 9
  • New
    ZouZou
    Newcomer - Level 1
    2022-05-02

    Hello. Can i use an x touch to control channels on x32 rack?

    0 8
    • ZouZou
      RobbyWingfield Hi ZouZou, this is Robby with Music Tribe. There is a specific mode on the X-Touch called XCtrl this mode is for controlling an X32 with an X-Touch. Note that you may have to update your firmware to access this mode. Here is a good walk through video of the setup:

      https://www.youtube.com/watch?v=ugm2-tLwnnU
      • May 5
    • ZouZou
      ZouZou

      ? thank you so Robby

      • May 5
  • New
    SLAM1
    Newcomer - Level 1
    2022-05-01

    How can I get Waveform 12 to recognize the ADAT inputs.  Trying to convert Alesis Adat tapes to Waveform.  I have two I want to run Line for one unit and us the ADAT input for the other 8?

    HELP!!!!!

    0 10
    • SLAM1
      NicJonesMT Hi SLAM1
      Can you please click support at the top of the page and submit a technical support ticket. We will then be able to advise you further on this.
      Please ensure that you provide as much information on your setup as possible.
      • May 1
  • New
    larsa0906
    Newcomer - Level 1
    2022-04-22

    Hello!

    I have bought an used TC Electronic M3000 with software v 1,05. I want to upgrade to v 2,04. Have got upgrade file and instructions.

    But the only way to dump the file on a PCMCIA card is via some of this TC units:
    M5000, System 6000, DB4 / DB8, reverb 4000 or LM2.
    I have bought an PSMCIA card but I don't have any other TC units, so I wonder if I can send my card somewere and get it properly dumped.


    I even wonder why the display says "Software Boot V4.40" when I powering up the unit, holding the TAP key.

    It says "Software invalid" because I've tried to copy the file from a computer.

    Have written to Technical Support, but they only send me the file and instructions and do not answer me anymore.

    Please anyone!

    read more...
    0 27
    • larsa0906
      NicJonesMT Hi
      Can you please click support at the top of the page and submit a technical support ticket. A member of the team can then assist you.
      • May 1
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