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249,477 members
126,487 posts
  • New
    SenoNurfirman
    Newcomer - Level 1
    2021-06-20

    Hi, i've been using this interface quite a while on my macbook pro and never had a problem before but now i everytime i use it as an output specially when i'm using logic pro x, the sample rate always clashing, tried to adjust on midi audio it work sometimes but after a few minutes the problem comes back.. can anybody help me? Now i'm using built-in audio.. using an audio cable from my macbookpro headphone jack to a speaker so i can still run my macbook pro without an audio issue

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    0 42
  • New
    charlesb3019
    Newcomer - Level 1
    2021-06-19

    I have made 2 product registration, the first in December 2020 and the second, this month June 2021, after I bought the UMC22 audio interface so I could use the DAW that comes with it. The cases are as follows: CRM:0120000182603 and CRM:0120000112498. 

    Thank you.

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    0 62
    • charlesb3019
      Nigel67 Hi Charles. I have found your two cases and will send you a Traktion code on your latest ticket. I am sorry for you not receiving the code when the unit was registered. i will do this for you in the next hour. If you do not see an e-mail from me after an hour, please also check you junk and spam boxes. Many thanks
      • Jun 18
  • New
    froffy
    Contributor - Level 2
    2021-06-19

    Hi, i have a mx400 and a uphoria umc22, i was going to plug my mics into the mx400 then plug that into the umc22.

    2 of my mics require phantom power, if i turn on phantom power i imagine it would blow the umc22?

    is there a way around this?

    i had the 404 but its stoped working and disnt want to buy another.

    Thanks Mark

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    0 47
    • froffy
      Nigel67 Hi froffy. the MX400 is a line level mixer for plugging in keyboards or any other line level sources. It will not work with microphones. If you plug the output of the MX400 into the Mic input of the UMC22 and turn on phantom power, then yes you are more than likely going to damage the circuitry on the MX400. I am sorry, but with the two pieces of equipment that you have, this is not going to work for you.
      • Jun 18
    • froffy
      froffy Thanks for the reply, just to check, in regards to dynamic mics.
      • Jun 19
    • froffy
      froffy Thanks for the reply just to check, in regards to dynamic mics......the umc 22 can take either xlr or 1/4" into its preamp with no need for phantom power. So i can plug a dynamic mic with female xlr to 1/4" into the interface with 1/4"........so if i ran 2-4 mics into the mx400 the out of the mx400 into the 1/4" input preamp, would this not work the same?......would the umc 22 preamp just amplify the mic signal?
      • Jun 19
    • froffy
      froffy Is that how old analog desks into audio interface are conectted?
      • Jun 19
    • froffy
      froffy or even 1/4" out of the mx400 to xlr into the umc 22?
      • Jun 19
  • New
    eyal
    Newcomer - Level 1
    2021-06-17

    Hi all

    I need the schematic for X1204USB

    The mixer is lit and shut down after 2 seconds

    Eyal Levi

    0 67
    • eyal
      RobbyWingfield Hello eyal, this is Robby Wingfield with Music Tribe, schematics can only be shared with Factory Authorized Service Centers. You can contact our Service team so they can recommend a service center. Click on Support and then on Service Request to submit a ticket.
      • Jun 17
  • New
    mattkuto
    Newcomer - Level 1
    2021-06-14

    Can anyone help! My xtouch keeps triggering Logic to record! I have no idea why and have a ton of work to get to, someone please help! 

    0 68
    • mattkuto
      ChrisEdwards1 Hi mattkuto, is it the standard X-Touch you are using? If so there is no factory reset option. In this instance, I would advise creating a technical support ticket so we may gather some further information on your setup and help troubleshoot. To do this please go to support at the top of the page and scroll down/click the technical support tab.
      • Jun 14
    • mattkuto
      DaveMorrison It's almost always Logic that gets confused. Try rebuilding the defaults under the LogicPro:Control Surfaces menu. From time to time I have to go to the LogicPro:Control Surfaces: Setup... menu and delete the Mackie Control icon(s). It then works just fine when Logic auto detects the Xtouch.
      • Jun 18
  • New
    OboShape
    Newcomer - Level 2
    2021-06-14

    Morning,

     

    Hope someone can shed some light on this as im not sure where to turn now and dont want to throw the towel in quite yet as its only been a couple days of having it.

    I seem to have strange interference sounding noise which is pretty loud which i can hear on recordings as well as during direct monitoring.

    ive made a recording of it, as its easier to hear than try and explain.

    https://www.youtube.com/watch?v=0QqXqZ55PWo

     

    Now im an audio and interface novice too.

    checked the USB voltage was correct and getting 5V.

    using the supplied C1 mic ,on 202HD Input 1 Gain set roughly at 60%

    tried both inputs.

    tried using another Mic, tried swapping out XLR cable.

    tried testing using the direct monitor when interface isnt connected to PC and moved to another room, so just mic/headphones/interface away from any electrical device or radio signal (everyone was out and switched power off to house and powered by external battery)

     

    Any thoughts or what else i could try, if im maybe missing something would be appreciated, since it if wasnt for that noise, it does sound really clear and soo much more responsive than my USB mics.

     

    Regards

    Darren

     

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    0 35
    • OboShape
      Nigel67 Hi OboShape. I think that you have a faulty on your UMC202HD. The noise floor should just be a hiss, not have a crackling type sound in it. If you have only had the UMC connected to your computer, no mic cables no 48 volts switched on and can still hear the noise on the headphones, then you have a faulty unit. You mentioned you have tried different USB sources as well, so we can rule out the power source. If the unit is under 30 days old, then I would advise contacting the shop that you purchased the system from and ask for a DOA replacement. If it is over 30 days, then please contact our Technical Team via our Community. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. A colleague will then get back to you with further advice on getting your unit repaired. many thanks
      • Jun 14
    • OboShape
      OboShape

      Hi Nigel, cheers for reading and responding, much appreciated.
      i cant hear the noise with just headphones.
      but all I have in is the Mic, Headphones and the Interface (powered either by PC USB or USB battery bank).
      Ive raised a ticket as well, but got a response saying it sounded like a ground loop, but i did say that I dont have anything else that is externally powered to cause the loop so see how that goes as well.

      • Jun 15
  • New
    JohnDunning
    Newcomer - Level 1
    2021-06-13

    Hi,

    I recently purchased a QX1222USB mixer to be used in a small church setting, which it is absolutely excellent for. The problem I've found however is that the output from the USB port, and also the phono (Red/White) outputs seem to have no volume control. But only the input signals are affected by the 2TR fader, and the main mix fader has no control over the outputs either. With the main mix faders all the way down, and the 2TR fader all the way down, I still get a full signal going into my laptop. I've tried various laptops and it's the same with all.

    When I contacted the retailer, I was told that he thought it was just a line level output without any control anyway, but to check with Behringer to see if that is the case, or if there is a workaround. Yet when I read the manual, it seems to suggest that the outputs for the USB and phono should be identical to the main mix.

    Does anyone have any ideas which is correct please? To be honest, I'm just not sure if I have a fault on the equipment, or if that's just how it is. Just seems a little strange that's all. Or am I being a complete idiot and missing something glaringly obvious?!

     

    Thanks,

    John

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    0 45
    • JohnDunning
      Nigel67 Hi John. The 2 USB/2TR Return fader is for inputs, it has no effect on the outputs. The 2 Track Out phono jacks, the Main Out XLR outputs and the USB out should all follow the Main Mix faders. So, for example, if you are sending audio to input 1 and sending it to the main mix, when you push the main mix faders up, you are seeing the meters light up, and this signal will then be going to the 3 outputs that I mentioned above. The 2 TR fader is for the Return signal from the phono In or the USB audio return from your computer into the mixer. With the 2 Tr/USB return fader at the bottom of its travel, there should be no audio passing through it. If you return audio into the mixer from the computer on the usb, you should not see the Main Mix meters lighting until you have both the USB/2TR faders and Main Mix faders both raised from the bottom of their travel. I hope this explains the working of the 2 TR/USB fader - it is for returns externally into the mixer.
      • Jun 13
      • Recording from a Behringer QX1222USB Mixer
        JohnDunning Thanks for the reply Nigel. The way you describe it is precisely how I understood the mixer SHOULD work after reading the instructions, and from past experience with other mixers. The only thing being different is that while the main mix faders alter the volume levels being output from the XLR outputs, the phono outputs and USB output remains at full volume.

        I guess it must be a fault on the mixer then. Hey ho, back to GAK I go!

        Many thanks,
        John
        • Jun 15
    • JohnDunning
      Nigel67

      Interesting, not sure how that can happen. Must be wiring issue. Am intrigued to know what the actual fault is on that unit.

      • Jun 17
  • New
    sgruber9
    Contributor - Level 2
    2021-06-13

    Hi! I recently switched up our x32 configuration so we are sending a stereo pair of matrices out to our camera that then goes to our livestream. Before, we had a mono matrix being sent out. However, now the volume is way lower. Unfortunately, if I turn up the two matrices, the sound clips.

    Any suggestions? Do we have to remix for a stereo signal for our livestream? Hopefully not.

    Thanks!

    Sean

     

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    0 32
  • New
    sgruber9
    Contributor - Level 2
    2021-06-12

    Hi! I had this idea the other day to route a single input, for example, the acoustic guitar for our Sunday worship gathering, to two different channels (i.e., separate fader controls). My rationale behind this was that then I could EQ a single source two different ways; one EQ setup for our in-house mix and one for our livestream mix. However, I'm not sure what limitations this brings up.

    For example, I already noticed that if the acoustic came in on input 1 and was sent to channel 1 and channel 7, sending channel 7 to an FX bus did not work; I had to send channel 1 to the FX, which defeats the purpose of my idea. 

    I hope this makes sense as it's hard to describe. Please be patient with me as I'm a novice with soundboards and mixing/mastering.

    Side note: I have seen a ton of videos explaining how to send a copy of an input source to a DAW, and then route it back into the soundboard to then be sent out to the live stream. However, we are a small church and have several open channels on our soundboard so if possible, it makes sense (in my limited experience) to do everything on the same soundboard.

    Thanks so much!

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    0 52
    • sgruber9
      RexBeckett Hi sgruber9, you can certainly feed two (or more) channels from the same input. There is no reason why they cannot both be sent to FX buses. Check that the FX bus sends are enabled on both channels (on the channel Sends tab).
      • Jun 13
    • sgruber9
      sgruber9 Thank you! I will double-check on this.
      • Jun 14
  • New
    CrookStewartIII
    Newcomer - Level 1
    2021-06-11

    I recorded a band live on my X32 rack and dumped the files onto my laptop and gave the SD cards to the band. I copied the files from my laptop back onto a different SD and inserted the SD card into my M32 and I can't see any of the files so I am unable to play them back, I even tried the card back in my X32 rack but the tracks are not showing up. Does anyone have any suggestions? Both consoles and both X-Live cards are on the latest firmware and the X-Live cards in both consoles are the Behringer ones.

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    0 49
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