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242,690 members
119,086 posts
  • New
    whodrunk
    Newcomer - Level 1
    2021-08-03

    Hello together. I just bought me my first setup. I want to create Leraning Videos.

    I want to use a Rode Pro Caster, this GoXLR with USB Audio Interface und OBS.

    My Problem is, that I cannot use my Mic, or only with low Level. After Installing GoXLR SW, I plug in my Mic via XLR.

    In Windows I choose Boradcast Mic. In XLR I user setup "Dynamic". I only hear my Mic, when I am in Mic Setup in the app. After pressing ok, the sound is gone. I see no peak in windows, or OBS. I really go crazy ^^

    Has anyone any Idea for me? Thank you so much.

    read more...
    0 0
  • New
    Nils1005
    Newcomer - Level 1
    2021-08-02

    Hey Guys,

    I have a problem with my new QX1832.

    Before I had the Behringer X1222 and everything worked fine until it suddenly stopped working.

    I am recording and streaming Live services to Youtube.

    So now to my big Problem with the new Mixer.

    I'm trying to Record the same stuff but I only get a very low Noise into my Computer with a big rustle.

     

    So now I can't use any of the footage.

    Pls, help me fast.

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    0 2
    • Nils1005
      KyleJohnson Hello, Kyle here with Music Tribe. I recommend you submit a technical support ticket through the Support link at the top of the page so that we can assist you with troubleshooting.
      • Mon at 7:49 AM
  • New
    Robbie46
    Newcomer - Level 1
    2021-07-29

    Hi Got a DXJ 750 which has started making a intemittent hum with no audio input. Lasts about 6 seconds and stops with a pop.

     

    0 2
    • Robbie46
      RobbyWingfield Hi Robbie, this is Robby with Music Tribe, please submit a support ticket at the link above with a video of the behavior and someone can help identify if it is a system integration issue or a fault with your unit.
      • Jul 30
  • New
    gilcarter
    Newcomer - Level 1
    2021-07-24

    Hi folks, I have an X32 rack (which doesn't have the XLR AES/EBU connector on back panel), and hoping to connect digitally to a DCX2496.

    How can I connect from the AES50 Ethercon connector on the X32 Rack to the AES/EBU XLR on the DCX2496?

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    0 7
    • gilcarter
      RexBeckett Hi gilcarter, I think you would need to use an S32 stagebox which has two AES/EBU outputs. It would be an expensive solution unless you had a need for the extra analogue I/O.
      • Jul 24
  • New
    ymichae
    Newcomer - Level 1
    2021-07-15

    Hello, I am helping out a local church with their stream setup and I am getting a buzzing noise when i select the X-card in stream labs as the source. Currently they have mix bus 3 and 4 xlr to 3.5mm into their computer which sounds horrible. I also update the firmware from 2.33 to 4.06. Can anyone look at the sence and tell me if I have the routing wrong?


    View Attachment
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    0 6
  • New
    yikes514
    Newcomer - Level 1
    2021-06-26

    Been banging my head on my desk TRYING to get this to work.
    I gave up :-(
    I am now reaching out to you . . .

    Here is what I am trying to do.

    Play music on the internet Using my mixer

    Control volume of music
    Control volume of XLR Microphone
    Kinda like a radio station, 

    we hear the DJ talking....he plays music....he talks as the music is playing

    The Music is coming from my PC
    I do not want to hold a microphone near a speaker, that would sound horrible. 

    Gosh is hard for me to express what I am trying to do,  but hope you understand.

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    0 17
  • New
    Meeks
    Newcomer - Level 1
    2021-06-25

    Sent in my Tc helicon go xlr mini a month ago for repair. have never recieved any email updates. no information. no nothing. is this how this company normally operates? 

    1 21
    • Meeks
      KyleJohnson Hello, Kyle here with Music Tribe. If you can send me a direct message with your case number or RMA number I can look into this for you.
      • Jun 26
  • New
    kuztardd
    Newcomer - Level 1
    2021-06-22

    Problem : I don't appear to be able to record a full 'waveform'. Recordings are clipping much earlier than it should when using the Behringer Audio interface


    info: I have an Audio Tehnica 2020 mic going into a U-Phoria UMC204HD going straight into my PC via USB, and into Audacity.

     

    When I was recording my waveforms weren't that large (or loud). I therefore decided to see what the maximum levels i could record to see how much headroom i was able to play with

    Test1 - Mic levels at 100% on the Behringer: PC record level at 100%, shouting into mic (maxed out/ hot/distortion to be expected)

    Result: Clipping and distortion occours at the 50% mark on the waveform - Image 1

    This makes me wonder my clipping wasn't happening at a much louder level? Should it not clip when the waveform is fatter/louder

    This makes me wonder why when I record normally, things are quiet. I don't appear to have the full headroom to play with. as clipping happens much sooner than expected.

     

    Test2 - used my BOSE headphone microphone, NOT going through the Uphoria, straight into Audacity - image 2

    Here I seem to have a much bigger dynamic range as the waveform is fatter and almost to the full.

    As this test was not going through my Behringer I am wondering if that is the problem

     

    The Behringer is only a couple of months old, and hardly used. Could anyone give me some ideas for further testing? or options, or could the Behringer be faulty

     

     
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    0 32
    • kuztardd
      RexBeckett Hi kuztardd, the recording level in the UMC204HD driver may be set to less than 100% so the signal is being attenuated. You can adjust this through Windows Control Panel -> Sound -> Recording -> UMC204HD -> Properties -> Levels.

      You can also adjust the same level control through Audacity as long as the UMC204HD is selected as recording input. See attached screenshot. If you do not see the recording and playback faders, open View -> Toolbars and enable Mixer Toolbar.
      • Jun 22
    • kuztardd
      kuztardd HI rex thanks for taking the time to reply.
      MY settings there (and on the slider on Audacity are set to 100. So feel like the its Audio interface is limiting my output by 0.6db as my audacity records my bluetooth bose fully and that doesnt go via the Behringer?
      do you have any suggestions of any testing i can do before i think about doing a warranty swap with Behringer should i consider it faulty?
      • Jun 23
      • Why does my Behringer output at a quiet level?
        RexBeckett I know that the UMC204HD normally can output a full-scale USB recording level. If you want to be sure that your unit is defective, you could test with different sources and another PC. I have found that some issues are solved by disabling all enhancements on the Advanced or Enhancement tabs of the device properties.

        Other than that, I suggest a warranty return to either your supplier (if purchased less than 30 days ago) or through the Support menu at the top of this screen.
        • Jun 23
    • kuztardd
      kuztardd

      Hey I found the fault! I installed my Behringer on another pc along with Audacity and noted that on the fresh PC that I could get full waveforms. The only difference I noted was that my pc 'Audio Host' was set to the default of MMC
      and the other pc was set to WINDOWS WASAPI

      It explains why the sound has always sounded pretty cack too. You can hear the difference here: https://youtu.be/NQ0uEC9zfME

      • Jul 7
  • New
    OboShape
    Newcomer - Level 2
    2021-06-14

    Morning,

     

    Hope someone can shed some light on this as im not sure where to turn now and dont want to throw the towel in quite yet as its only been a couple days of having it.

    I seem to have strange interference sounding noise which is pretty loud which i can hear on recordings as well as during direct monitoring.

    ive made a recording of it, as its easier to hear than try and explain.

    https://www.youtube.com/watch?v=0QqXqZ55PWo

     

    Now im an audio and interface novice too.

    checked the USB voltage was correct and getting 5V.

    using the supplied C1 mic ,on 202HD Input 1 Gain set roughly at 60%

    tried both inputs.

    tried using another Mic, tried swapping out XLR cable.

    tried testing using the direct monitor when interface isnt connected to PC and moved to another room, so just mic/headphones/interface away from any electrical device or radio signal (everyone was out and switched power off to house and powered by external battery)

     

    Any thoughts or what else i could try, if im maybe missing something would be appreciated, since it if wasnt for that noise, it does sound really clear and soo much more responsive than my USB mics.

     

    Regards

    Darren

     

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    0 21
    • OboShape
      Nigel67 Hi OboShape. I think that you have a faulty on your UMC202HD. The noise floor should just be a hiss, not have a crackling type sound in it. If you have only had the UMC connected to your computer, no mic cables no 48 volts switched on and can still hear the noise on the headphones, then you have a faulty unit. You mentioned you have tried different USB sources as well, so we can rule out the power source. If the unit is under 30 days old, then I would advise contacting the shop that you purchased the system from and ask for a DOA replacement. If it is over 30 days, then please contact our Technical Team via our Community. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. A colleague will then get back to you with further advice on getting your unit repaired. many thanks
      • Jun 14
    • OboShape
      OboShape

      Hi Nigel, cheers for reading and responding, much appreciated.
      i cant hear the noise with just headphones.
      but all I have in is the Mic, Headphones and the Interface (powered either by PC USB or USB battery bank).
      Ive raised a ticket as well, but got a response saying it sounded like a ground loop, but i did say that I dont have anything else that is externally powered to cause the loop so see how that goes as well.

      • Jun 15
  • New
    JohnDunning
    Newcomer - Level 1
    2021-06-13

    Hi,

    I recently purchased a QX1222USB mixer to be used in a small church setting, which it is absolutely excellent for. The problem I've found however is that the output from the USB port, and also the phono (Red/White) outputs seem to have no volume control. But only the input signals are affected by the 2TR fader, and the main mix fader has no control over the outputs either. With the main mix faders all the way down, and the 2TR fader all the way down, I still get a full signal going into my laptop. I've tried various laptops and it's the same with all.

    When I contacted the retailer, I was told that he thought it was just a line level output without any control anyway, but to check with Behringer to see if that is the case, or if there is a workaround. Yet when I read the manual, it seems to suggest that the outputs for the USB and phono should be identical to the main mix.

    Does anyone have any ideas which is correct please? To be honest, I'm just not sure if I have a fault on the equipment, or if that's just how it is. Just seems a little strange that's all. Or am I being a complete idiot and missing something glaringly obvious?!

     

    Thanks,

    John

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    0 27
    • JohnDunning
      Nigel67 Hi John. The 2 USB/2TR Return fader is for inputs, it has no effect on the outputs. The 2 Track Out phono jacks, the Main Out XLR outputs and the USB out should all follow the Main Mix faders. So, for example, if you are sending audio to input 1 and sending it to the main mix, when you push the main mix faders up, you are seeing the meters light up, and this signal will then be going to the 3 outputs that I mentioned above. The 2 TR fader is for the Return signal from the phono In or the USB audio return from your computer into the mixer. With the 2 Tr/USB return fader at the bottom of its travel, there should be no audio passing through it. If you return audio into the mixer from the computer on the usb, you should not see the Main Mix meters lighting until you have both the USB/2TR faders and Main Mix faders both raised from the bottom of their travel. I hope this explains the working of the 2 TR/USB fader - it is for returns externally into the mixer.
      • Jun 13
      • Recording from a Behringer QX1222USB Mixer
        JohnDunning Thanks for the reply Nigel. The way you describe it is precisely how I understood the mixer SHOULD work after reading the instructions, and from past experience with other mixers. The only thing being different is that while the main mix faders alter the volume levels being output from the XLR outputs, the phono outputs and USB output remains at full volume.

        I guess it must be a fault on the mixer then. Hey ho, back to GAK I go!

        Many thanks,
        John
        • Jun 15
    • JohnDunning
      Nigel67

      Interesting, not sure how that can happen. Must be wiring issue. Am intrigued to know what the actual fault is on that unit.

      • Jun 17
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