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298,766 members
182,426 posts
  • New
    stubarnard
    Newcomer - Level 1
    2022-09-26

    Hi, I can't find much at all about the Shows functionality for my XR18, but it seems like a great opportunity!

    I understand the difference between Snapshots & Scenes, but I'm trying to check if the following limitatations really exist:

     

    1. Shows functionality (having a collection of Scenes readily available for selection)- looks great in the Android app, but
      1. Zero functionality within PC Edit app??
      2. Only basic functionality within iOS app??

    2. PC Edit app and iOS app can save Snapshots with granular selection over what is / is not saved, but:
      1. PC Edit app cannot do the same with Scenes?
      2. iOS cannot do the same with Scenes?

    3. Channel Safes when switching Scenes (which the Android app seems to have)
      1. PC Edit app has no functionality for this?
      2. iOS app has no functionality for this?

     

    Am I missing something? Is it on a long list of feature requests somewhere? Is it just me??!!

    Thanks for any insight

    Stu

     

     

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    0 1
  • New
    popleclara123
    Newcomer - Level 1
    2022-09-26

    The signal is really really weak and I can't seem to update it on my laptop. Think theres an issue with it and want to keep it alive because the vocal fx are so good! 

    0 0
  • New
    Nagelt86
    Newcomer - Level 1
    2022-09-24

    I have tried EVERYTHING that I know how to make the rack 32 just an idiot stage box like that s16 ha. Beating my brain agaist the brick wall at FOH somewhat helps. Here's what I would ideally like to do. I would like to have my x32 at foh and use the S16 as Inputs 1-16 and outs 1-8, then have the Rack 32 as 17-32 and outs 9-16... I know theres a way to do it without having to just go out and buy a s32. I just cant wrap my brain around the AES routing. any advice would help!

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    0 2
  • New
    Hutchball
    Contributor - Level 1
    2022-09-22

    Hi. Does the TC Helicon Voicelive H1 have a setting where you have to hold down the foot switch for the harmony to activate?

     

    thanks. 

    0 3
  • New
    wsfife52
    Newcomer - Level 1
    2022-09-19

    We are a four piece acoustic band, and we use our PMP 2000 in Main/Monitor mode with passive speakers daisy chained.  No problem there.  For monitors we are using Kustom KPM4 powered monitors through the preamp outputs on the front.  I want to use an in-ear monitor, and I have a Behringer PM1, which I thought would work.  Unfortunately, nothing I have tried has produced any sound in the earpiece at all, including:

    • preamp monitor out --> Instrument cable --> TS (F) to XLR (M) adapter --> PM1
    • preamp monitor out --> Ultra DI --> PM1

    Clearly I am missing something essential (and probably very basic) here.   Is the PM1 the culprit?  Would a P2 work using one of the above connection scenarios?  Is a separate headphone amplifier required?  I have to believe that others have faced (and solved) this problem.   Anyone willing to share a proven solution?

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    0 2
  • New
    Saccas
    Newcomer - Level 1
    2022-09-16

    Bonjour,
    J’ai depuis 12 ans une x32 et depuis 8 ans une m32, peut après avoir fait leur mise à jour, 
    j’ai remarqué une instabilité et des bugs allèatoire (faders qui bouge tout seul ou qui ne se racale pas au même niveau en changeant de page, parfoi elles se fige, ou ne repond plus, d’autre fois temps raiponse important voir des effet de phase en sortie)

    autours de moi d’autre technicien on constatés les mêmes bugs alèatoire 
    autre fais commun il ont comme moi reçut des groupes venant d’espagne qui on rapellait une mèmoire sauvgarder au par avant


    Ses produits commencant à soufrir de cette mauvaise réputation (non stable) commence à se tournés vers des produits concurrents

    avez-vous une solution ? et/ou une manipulation à faire ?

     

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    0 1
    • Saccas
      Nigel67 Dear Saccas, There are no known bugs that you are describing with the faders. When did you last have your consoles serviced? That may be a possible reason for them juddering. Please can you raise a Technical Support ticket containing all the issues / software bugs that you are experiencing and a colleague will come back to you with further information / advice. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Can you provide a short video as well showing the fader issue. Many thanks
      • Sep 22
  • New
    MarkHoover
    Newcomer - Level 1
    2022-09-15

    We are using a dl16 stage box with our m32r live soundboard. Something has happened to our routing and we are not getting any sound. I am pretty sure we have the input set right for the snake however, I am not sure what to set the AESA block for and the Card. 

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    0 1
  • New
    StarrPanda
    Newcomer - Level 1
    2022-09-03

    I recently updated from a 3 version to the 4.06 firmware. Suddenly all my inputs and outputs don't work on the x32, (the jackinputs work on the rack but that is all)

    They all work on s16. 

    I tried to downgrade the firmware which i did but then my computer couldn't connect to the x32 anymore. I couldn't find older versions of the drivers.. not sure if that would work. 

    Do i need to take it to a repair place?

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    0 5
    • StarrPanda
      Nigel67 When you downgraded the firmware, did you get all your inputs back? If so, try upgrading through firmware version 3.12 and then go to 4.06. When you previously upgraded to 4.06 and the inputs were not working, was this with a scene that you had made on V3? If so, then its possible that your scene is incompatible with V4.06 firmware. Try your inputs from a default set up. You didn't mention how you upgraded the firmware. I would advise the method -

      Make sure that the firmware is in the root directory of the USB stick.

      Press, and hold in the 'Recorder' sections 'VIEW' button while switching the console on.  This will cause the console to boot into the update mode.

      Once in the update mode, plug the USB memory stick into the top panel USB connector.  The X32 will wait for the USB drive to become ready and then run a fully automated firmware update.

      If a USB stick fails to get ready, updating will not be possible and it is recommended to switch the console off and then restart from the beginning.

      The update process will take two to three minutes longer than the regular boot sequence.

      Older versions of firmware can be found at this link - https://www.behringer.com/downloads.html Then click on the box that sais 'Show All Versions. You can also find older versions of the X-USB driver by selecting X-USB in Product instead of X32. You may need an older version to work with the older Firmware.

      If you require further assistance, I would advise filling out a Technical Support Ticket. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket.
      • Sep 5
    • StarrPanda
      StarrPanda

      Hi i should have been more specific and said that it was an x32 rack! So the start up advice wont work because i don't have a recorder or view button. I have opened a ticket but haven't heard back yet. I will try your other ideas, thank you for letting me know where the old drivers are. i couldn't get the old firmware to work. I'll let you know if it works.

      • Sep 9
  • New
    GlenDal
    Newcomer - Level 1
    2022-08-29

    My ip2000 seems to work with only one column in the array.  I'd like to reduce my height due to other musicians on stage.  My question is what are the disadvantages of using only one of the arrays in the column vs using both.  

     

    0 5
    • GlenDal
      Nigel67 Hi GlenDal. We do not advise removing any part of the columns recommend it would cause an open load on one of the amplifiers which could potentially cause damage. Operating the system outside of what the manufacturer has intended may result in unintended consequences, and could void your warranty should problems arise because of this.
      • Sep 5
  • New
    Mmiracle
    Newcomer - Level 1
    2022-08-26

    Has anyone had an issue of a 6 month wait for parts ? Then go back and check your ticket to see it listed as (solved)? This has to be the worst customer service I've ever encountered in my life . It's shame a company has this type of monopoly on products and their support is basically non existent. Sure would be nice to actually speak to someone and voice a complaint about poor customer service. 

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    0 5
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