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294,388 members
177,484 posts
  • New
    RobDurkin
    Contributor - Level 2
    2022-07-11

    Hello All,

    We used our XR18 last night to play a backyard party. We built a simple drum stand using a couple of wooden pallets and some plywood. We also set the XR18 in it's molded plastic travel case on the same stand. We started playing and had audio issues. We stopped to troubleshoot and determined that the vibration coming through the mixer was affecting the sound with glitches. We moved the XR18 off the bouncy stand and onto the ground and no more problems. I thought the XR18 was all solid state and wouldn't be affected by vibrations, I'm just curious why we had this problem. 

    Thanks for any insight

     

     

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    0 3
    • RobDurkin
      Nigel67 Hi RobDurkin. The XR18 has ribbon cables that connect the various pcbs together. It is possible that one of these ribbon cables is not seated properly and therefore bouncing in its mating connector. Although built to withstand being vibrated, every piece of equipment has a limit and I am sure a drum riser is a pretty harsh environment (depends on the music being played), so probably not the most ideal place to house the mixer.
      • Jul 10
  • New
    Armandovh
    Contributor - Level 1
    2022-07-10

    I sent a device to warranty after almost 2 years, it arrived and it started with the same problem.

    PPA2000BT 

    I sent the equipment to Las Vegas, I paid for the shipment and apparently they did not repair it well. And I send a message to the email and nobody answers me.

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    0 11
    • Armandovh
      Nigel67 Hi Armandovh. I am very sorry to hear of the repair issues you are experiencing with your unit. Let me check your case and come back to you shortly.
      • Jul 10
      • MUSIC Tribe Care] Behringer - RMA: 376933  - CAS-157554-W9Y7D6 - CRM:0133700000982
        Nigel67 I have found the case and seen your replies. Unfortunately the person that the case was assigned to is no longer with the Company. I have raised this this the Service Team, and have asked them to take a look at your case as soon as possible. I am very sorry for the inconvenience.
        • Jul 11
  • New
    lhill1palm
    Newcomer - Level 1
    2022-07-06

    How do you find out status of a repair for my behringer x18?

    0 10
    • lhill1palm
      KyleJohnson Hello, Kyle here with Music Tribe. If you can provide your case number or RMA number I can look into it for you.
      • Jul 6
      • Repair  Status Behringer X18
        lhill1palm The RMA number is 382727 and the case number is CAS-602402-H5W3C7  -  X18
        • Jul 7
    • lhill1palm
      lhill1palm The case number is CAS-602402-H5W3C7  -  X18  -
      • Jul 7
  • New
    Stephenph
    Newcomer - Level 1
    2022-07-05

    Hi all

    i have acquired a couple of subwoofer amp modules that have 4 user selectable settings via a push button selector on the amp panel. A bit of investigation on the Net seems to point the amp modules coming from a TFA-600BDP self powered bass unit- but I cannot find what the 4 settings actually are! - nothing in the manuals !  Help please!

    cheers Stephen.

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    0 2
  • New
    brmc1
    Newcomer - Level 1
    2022-06-30

    New user here.  I have not been able connect the M323/M32R in with 2 DL16 stage boxes in a FOH - Mon setup successfully.  Can someone help me out with connections and console routing?

     

    Thanks

    Frank

    0 15
    • brmc1
      KyleJohnson The first step would be the connections, typically I'd recommend connecting the 2 consoles together and then connecting both DL16 units to 1 of the consoles. Then you can bring all inputs into one console and pass them to the other via the AES50 routing. Say you have the MON console on stage with both DL16 units connected, you'd set the inputs for that console in the Routing>Input page (set everything to AES50 (A or B, depending on which port is used for the DL16 units) 1-8, 9-16, 17-24 and 25-32). Then open the Routing>AES50 page (A or B, whichever is connected out to the other console) and make the same assignments. Then on the FOH console set the Routing>Input to AES50 1-32 (whichever port is connected on that console). You can set the FOH to control the preamps by using the HA Remote function in the Setup>Preamps menu.
      • Jul 3
    • brmc1
      brmc1

      Thanks for the response. I currently have my routing like this:
      FOH console B———MON console A, MON console B———(1)DL16A, DL16B———(2)DL16A
      The FOH console clock is set to AES50B, the MON console clock is set to INTERNAL. Inputs 1-32 on FOH console are set to AES50B. Inputs 1-32 on MON console are set to AES50B also.

      I do have all 32 input channels in both locations this way. I’m continuing on with this setup but have more questions.

      I have 48V and HA control on the MON console now. Is this switchable to the FOH console, maybe by changing the settings from MON to FOH in setup>preamps menu for both consoles?

      I was not able to get main output routing from the FOH console to the outputs on the DL16. I’m not sure how this is supposed to work , ie settings for the DL16 with the config knob.

      I also need to have one stereo input at the FOH console for a CD player. Is there a way to do this without designating 8 input channels to be local at the FOH console?

      Thanks for any help,
      Frank (brmc1)

      • Jul 5
  • New
    Ferd54
    Newcomer - Level 1
    2022-06-30

    For some reason I cannot get the onboard FX to work. It was workin fine earlier everything else is still great.
    Is there a way to the defaults on this board?
    Is there a good Youtube on this?

    Many thanks

    0 2
  • New
    giacorock
    Newcomer - Level 1
    2022-06-29

    I'm new at this harmonizing pedal thing, is there a way to set an automatic low 3rd harmony in my Acoustic Play? I send my guitar signal so the pedal recognizes which key I'm in, so it needs to be automatic, without assigning a key to the preset. Is there a way? 

    read more...
    0 1
  • New
    Leonardotalane
    Newcomer - Level 1
    2022-06-24
    Good afternoon friends. I'm Leonardo. I got a Behringer Wing and I had a problem updating the firmware.
    While I was trying to update through my iMac, there was a power outage. now i can't access the console data. so I can not enter . I try to connect with my usb connected to the iMac holding the selection button next to Screen, open two partitions on the computer and put a current firmware and even then, it doesn't restart. I continue with the machine without data. How can I solve this problem. I live in Angola and there is no store for me to go to. Help me friends and sorry for my english mistakes.
    the screen does not light up
    
    
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    0 4
    • Leonardotalane
      NicJonesMT Hi Leonardotalane.
      Please click support at the top of the page and submit a technical support ticket.
      • Jun 24
  • New
    ckoverflownc
    Newcomer - Level 1
    2022-06-23

    My church is running a Midas M-32 board and buses 1-12 are being used for individual wireless IEMs. My question is, is there a way to save individual bus mix settings so our musicians don't have to completely start from scratch everytime we fire up the board?

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    0 5
    • ckoverflownc
      NicJonesMT Hi Ckoveflownc.
      I don't have a console infront of me, but you can do it through the M32 Edit App.
      If you click Save, then select the options you want to save, then select Save as Preset.
      When you next need to load the bus, select the new bus and then press Load > Load Preset.

      If youre still having issues please click support at the top of the page and submit a technical support ticket.
      • Jun 24
  • New
    Hotelling
    Newcomer - Level 1
    2022-06-23

    I bought these effects a couple months ago I like them very much but I'll sudden they stopped working I would like to ask the working on this and maybe I can send it back and have you guys look at it get back to me as soon as possible thank you

    read more...
    0 8
    • Hotelling
      NicJonesMT Hi Hotelling
      Please click support at the top of the page and submit a technical support ticket.
      • Jun 24
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