help! tech support please call me at 612 363 0321  my gawd! i am on a jobsite. dead in the water. getting my ass kicked in a bar. no audio. just kdid a fw upgrade to a dm 8000 . i need to get an ultranet module plugged in to the software file in dm designer version 3.1.1.1  not finding the module anywhere in the dropdowns. please help!

Hello,

I have just bought the XENYX 802, I have the DDJ400. I will be using the XENYX for better signal strength for my controller and live gigs. I need the best advice on what correct cables I need for the main out. I have XLR female to male but do I also need male to female if I am to connect to speakers ? If so can someone send me links for the correct cables as I've spent enough money on cables. 

At a gig.  Connected Mac X-AIR app to the XR18 with AP wireless connect without a problem.  Then went to connect the USB for recording which took a little longer than expected, but did connect within a minute.  I can see the X18/XR18 device in the Audio Devices window of the Audio MIDI Setup utility. Open Logic Pro X to set up a new recording session.  Less than a minute later, the X18/XR18 device disappears from the Audio Devices window of the Audio MIDI Setup utility. Logic Pro X puts up the usual "The last selected audio interface is not available" dialog.  I dismiss that.  Now Logic Pro X freaks out, continually showing the previous dialog and a dialog about the number of MIDI devices changing.  Given this, I try replugging the USB cable, the X18/XR18 device briefly shows in the Audio Devices window of the Audio MIDI Setup utility then disappears.  So I try a known good USB cable.  No response from the X18/XR18.  By now instruments and mics are plugged in and working, X-AIR app is working fine.  I try another Mac, (same OS etc...) no response from the X18/XR18.  We do the gig without recording.

At home, I try the first(suspect) cable.  USB connection is unstable, the X18/XR18 device shows intermittently in the Audio Devices window of the Audio MIDI Setup utility.  Eventually, it stops showing up at all.  I try the known good cable, no response.  Reboot the XR18 with good cable.  the X18/XR18 device shows up in the Audio Devices window of the Audio MIDI Setup utility and the USB connection is stable.  Try the suspect cable again and I'm able to recreate the behavior.  Once the the X18/XR18 device no longer shows in the Audio Devices window of the Audio MIDI Setup utility, there appears to be no way to reinitialize the USB connection without power cycling the unit.

I hope this helps.

<opinion>

This behavior is unacceptable in a live sound/recording environment.  Power cycling something in the middle of an event can cause serious damage as it can be extremely difficult to make sure all affected equipment is muted or turned off. 

This will likely require a firmware upgrade.

This kind of testing needs to be done and this behavoir documented in the XR18 and X-AIR manuals.  The word "troubleshooting" isn't even in the manuals that I could find.

</opinion> 

I have followed many videos and still can't get my nighthawk router to connect to my X32. I installed the router on my home network and it worked fine. Is there a router delete on the X32 that will clear any routers previous information? Other people have connected their routers to my board? I can't figure this out, thanks for the help!

Hello. My delay randomly turns up without me touching anything. It's delay in FX4 slot. Controlled by DCA8. The physical fader doesn't move by itself but see it move on my iPad screen. It happens at random times and even when I'm not hooked up to the iPad and don't have a router plugged in. I've triple checked all of my routing and I can't find an issue there. Been running FW 4.2. Just went to 4.6. No change. 
Anyone experienced this? It's a gen 1 X32 but everything else works great.