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228,160 members
102,986 posts
  • New
    MikeHudson
    Contributor - Level 2
    2021-05-09

    Is there a way to make the scribble strip stay on the channel name in SOF mode?  Mine switches to the "tap point" which makes it difficult to move quickly through a monitor mix.

    0 0
  • New
    AlanKenobi
    Newcomer - Level 1
    2021-05-05

    I downloaded X-Air Edit (PC) version 1.7 and unzipped it, but when I run the .exe, I get this error:

    "The code execution cannot proceed because MSVCP140.dll was not found. Reinstalling the program may fix this problem."

    When I click "OK" on that error, I immediately get this error:

    "The code execution cannot proceed because VCRUNTIME140.dll was not found. Reinstalling the program may fix this problem."

    After closing the second error, nothing further happens.

    I also downloaded version X-Air for PC version 1.5, and it runs just fine with no such errors.

    I'm running Win 10 Pro 20H2 (64-bit).

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    0 6
    • AlanKenobi
      AlanKenobi Update (Solved): I downloaded 1.7 onto a different Win 10 computer and it worked fine, so I looked up the specific errors and found I was missing the Microsoft Visual C++ redistributables. I downloaded both the x64 and x86 versions and installed them, and now X-Air Edit 1.7 is working correctly.
      • Wed at 1:11 PM
      • X-Air Edit (PC) 1.7 won't run
        Nigel67 Hi Alan, many thanks for the feedback. I will pass this on to the design team just in case this is something they need to look at in the software.
        • Wed at 10:45 PM
  • New
    Dave69
    Newcomer - Level 1
    2021-05-04

    I am new to the Midas consoles so I could use some help. 
    we need to join our M32 to our M32R. The M32 will Run the sound to the audience. The M32R needs to run monitors and at the same time output to another location through XLR connectors where they will live stream the event. We need to be able to control all the instruments and vocals going to the live feed output. 
    I've looked at the YouTube videos but have not found the solution. 
    can anyone help?

    thanks. 

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    0 0
  • New
    lighthawk
    Newcomer - Level 1
    2021-05-03

    Back in January an 1P2000 blew up. I sent it to the repair center under warranty. It has been over 3 months now. I am told neither a power supply or a replacement part is available to make the repairs. This is troublesome. I have been without an integral part of my music rig for over 3 months. Has anyone else had this experience?

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    0 4
  • New
    barytoe123
    Newcomer - Level 2
    2021-05-03

    Does TC helicon have any device to power VL touch 2 when mains power is not available?Or can you recommend any other method of powering VL touch 2?

    0 6
  • New
    JeffRowell
    Contributor - Level 2
    2021-04-28

    After watching so many posts asking "How do I connect my iPad to amy X32", I never dreamed I would be here asking the same.

    X32 Rack -  Firmware 3,08

    New iPad - 8th generation

    X32 Mix - 3.1.01 (the latest?)

    Netgear router

    My older iPad, my iPhone 6s, any guest musicians, all connect with no problem.  However, my new iPad just listens and never locates the X32 Rack.  Yes, I have entered the Rack's ip address in Mix.  Yes, I am connected to my router.  Please point me to the stupid mistake I must be making.  Is it something with the iPad as that seeems to be the only thing different in this situation.  Thanks.

     

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    0 7
    • JeffRowell
      DavidKnighton Hello JeffRowell,
      Please take a look at our Quick Tip video on how to setup your wireless options. https://www.youtube.com/watch?v=_ksWrZFKws0
      • Apr 29
    • JeffRowell
      JeffRowell

      Thanks, Nothing there beyond stuff I already knew and expected to work. However, I played around with router settings and ip addresses and got it going! Worked all weekend. Thanks again for monitoring the forum and stepping in to help.

      • Mon at 8:59 AM
  • New
    Ossianott87
    Newcomer - Level 1
    2021-04-28

    Hello, I've got an MR18 mixer and I wish to use two unbalanced XLR outputs from the Auxes into one TRS connector of my ALTO HPA-6 front input as an unbalanced stereo. This can cause a short inside the outputs of some products (I had a EMU 1820M soundcard where this happened) and damage the outputs, but not to others depending on how they are constructed. Does anybody know whether this is safe with the MR18 or not? Thanks for any help.

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    0 11
  • New
    Gangerd
    Newcomer - Level 1
    2021-04-25

    i have a behringer wing and a dl32 and have nothing but problems with cracking and popping and even cuts off i have tried changing grounded cat 5 cables and still have same problem i removed ground from one end of cable placed it at dl32 end same problem flipped ends and put the un grounded end at wing same problem but a lot better still not acceptable just had board tested and repaired you replaced my screen and that part is working fine now but still have the issues i mentioned earlier ....any other recomendations of things i can try would be helpfull   thanks David Ganger

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    0 17
    • Gangerd
      RexBeckett Hi David, are you using Cat5 cables with grounded etherCON shells fitted to both ends? This has been found to be an important part of avoiding noise and drop-outs caused by ESD. You should be able to measure continuity between the etherCON shells of the unconnected cable.
      • Apr 25
    • Gangerd
      Gangerd

      i have 150' SHEILDED CAT6 CABLES it does it on both so i started by cutting the shield off one end and trying it both ways seemed to be better with the cut end at the board but still an issue

      • Apr 25
    • Gangerd
      Gangerd

      and yes they were factory made with the ground to the outer casing

      • Apr 25
    • Gangerd
      Nigel67 Hi David, Can you try plugging the DL32 into the other AES50 ports and seeing if you still get the issue. Are the sync LEDs on the DL32 and on the Wing intermittent, or are they constant green? You haven't mentioned how far away the DL32 is from the Wing. Can you put it next to the Wing so that they are both getting power from the same mains socket and check again. This will rule out any mains issues. Just for test purposes only, when you have the DL32 right next to the Wing, do you have a short standard computer cable (say a couple of meters) that you can plug between the two and see whether this makes a difference?
      • Apr 25
    • Gangerd
      Gangerd

      i have tried what you said 6foot cat5 cable plugged into the same outlet works fine .. i run a 150 foot power cable from my distro to FOH so the same main power is what i had to begin with although i did discover that my power distro did not have the ground and the neutral bonded so when i use my distro with a drier plug i didn't have ground i will try it again at my next show. i will let you know what i find if there is still a problem i will run sound from beside stage if no problem i will have a great show lol

      • Fri at 6:14 PM
  • New
    KC10
    Contributor - Level 2
    2021-04-22

    How do I save a Scene that is on a PC Desktop to an iPad?  Someone said it gets saved as a "snapshot" for the iPad to the XR18 itself.  If so, how do you do that?  Last week, I had someone set up the iPad from the PC and we thought it was saved, but in turning everything on, nothing is working as before... We have it pulled up on the PC, but need to have it usable from ONLY the iPad for remote use.

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    0 12
    • KC10
      RexBeckett Hi KC10, here's how to do it:

      On the PC, using XAir-Edit, load the scene and save it to the mixer as a snapshot.

      On the iPad, using the XAir app, load the snapshot and save it as a scene (on the iPad).

      Snapshots are stored on the mixer so can be loaded by any control device. Scenes are stored on the control device so can be used on different mixers. The optimum solution is usually to save snapshots on the mixer but have at least one backup scene (for each snapshot) saved on the main control device.
      • Apr 22
      • On an XR18, Saving Settings
        ceve66 Hi RexBeckett, can snapshots, made on the ipad or pc and stored in the mixer and then opened on an X-touch ? Grtz ceve66
        • Apr 27
      • On an XR18, Saving Settings
        RexBeckett That depends on which model of X-Touch you have. As far as I know, the full-size X-Touch does not have a function for loading snapshots. The Mini and Compact models could load snapshots by usng pre-programmed Midi ProgramChange messages.
        • Apr 27
    • KC10
      alber Hai, I have a XR18, i want to know how i can use snapshots or scenes. I know that I can save them and save them to the cloud. But I struggle with how i can use them in a show. Example 1 we play a set where came a rock n roll number and I want to set the voc on a snapshot with slapback fx OR example 2 we have a sax....some numbers its a gimmic to have fx with chorus on sax. Example 3 I have one evening 3 bands and do with all a soundcheck in the afternoon and save them....during the evening show I make a different drum and vocal EQ ad the first band. after the first band I load the second band and I do not want to to overwrite drums and vocals . Will jou help me with sugestions how I do that, I think that I load not ALL the new settings..... Thank you!!!
      • Apr 29
      • On an XR18, Saving Settings
        RexBeckett Snapshots, like Scenes, store all mixer settings (apart from a few global things like network parameters). They are stored in the mixer itself so load almost instantly. There are options to control the Recall Scope - the mixer settings that are affected when the Snapshot is loaded. This allows them to be used to recall some settings without disturbing other channel and mix parameters.

        Each saved Snapshot has a set of Recall Scope options. They can be viewed and adjusted by selecting the Snapshot (single click) on the Snapshot list. The options are automatically saved with the Snapshot and can be updated as requirements change. By default, all options are on so all mixer settings will be affected when a Snapshot is loaded.

        The Recall Scope options are divided into three lists:

        Channel Selection determines which Channels, FX Returns, Bus Masters, FX Sends or Main LR will be loaded.

        Parameter Selection determines which parameters of the selected channels will be loaded. Some of these are grouped (e.g. Source, Input, Config, EQ, Dyn, Fdr/Pan, Mute) which are mostly self-explanatory. There are individual options for sends to the six Buses and the four FX slots.

        The final Global list is for settings that are not concerned with individual channels and buses. This includes options for the In/Out routing, Configuration, DCAs and the four FX slots.

        The options make it possible to have Snapshots that load only (for example):
        The send from channels 3 and 7 to FX 2.
        The FX parameters for slot 1.
        The EQ parameters for bus 4.
        The dynamics settings for the Main LR mix.
        and many other combinations.

        There are limitations, of course. If you enable the options to load the EQ settings for channel 1 and the send to FX3 from channel 2 at the same time, channel 2's EQ and channel 1's FX3 send will also be loaded. I haven't found this to be a big problem in practice.
        • Apr 29
  • New
    einsey1
    Newcomer - Level 1
    2021-04-21

    I receive a loud buzzing noise when I connect power to my Ditto Looper.  Can it be corrected or is this looper damaged?

    0 9
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