hi i recieved my go xlr mini today and after i set the app up i started to hear background white noise, i thought it might be my heaphones but i used another device and the headphones where working fine. the sound is a small buzz in the background and occationally a static noise when using some apps.

thanks riley

Hi 

I recently acquired a used Voicelive2 and as I am configuring presets and "steps" I noticed that when changing steps while singing, the reverb sound seems to stop. I'm using the same type of reverb and the same settings in a single preset, the "steps" only modify harmony settings. Is there a way to prevent this? I can't believe that this magnificent piece of equipment has this kind of downfall...

Any news about a release date for the Wing Dante Card. It was mentioned in February but nothing after that.

In this pandemic times, it would be a great solution for broadcasting setup. We just acquired a new "Wing" and it's reserved for that purpose.

Hello, I have logged a support request looking for a replacement Mini USB to lightning cable for the go guitar pro. They gave me the part number, Q71-00002-27890, but I cannot find where to buy this from. Logging another support request asking where to purchase this just resulted in providing the same part number, with no solution on where to buy it. Does anyone know where I can look to find this? Google turned up nothing, and It seems mini USB to lighting is a hard cable to find, and I'm not even sure if they use standard pinouts or not. Any help is appreciated!

Hello!  I am a huge fan of the TCH voice processors, however, I am super frustrated with my VL Play.

I have a Surface Book 2 with the Surface Book Dock.  It is all USB 3.0 based both on the Book and the Dock. At one point I was able to connect my VL Play to the Surface Book and Use Voice Support 2 to manage my presets.

After a few major and minor windows updates, the surface book will not even see the VL Play. So of course, neither will Voice Support.

With the Play connected I have checked Device manager and noted that there is a problem with a USB Port Reset error when it is plugged in.  I have tried the following:

1. Disabled the errored item in Device Manager.
2. Scanned for changes and re-installed.
3. Checked the Sound Control panel to make sure the device is not disabled. (it doesn't show due to 1 and 2)
4. I have tried restarting AND shutting down and powering back up.
5. I have tried changing the order of connection with Voicesupport and the VL PLay.
6. I have tried updating the drivers through device manager.
7. I have tried updating the drivers through Windows Update.

Is there anything I can do. I loved using Voicesupport to do mass management of my presets for setlists and backing up large numbers of presets.  I currently am unable to do that or do firmware upgrades.

Thank you so much for your help

Dan

I was streaming and heard a slight static type of pop in my right earbuds. I could only hear out of the left side and only static in the right after that. I replaced my earbuds with my ATH-M50x headphones and got the same result. I rebooted the PC but the issue was still present. I then tried unplugging the GoXLR with the headphones still plugged in. When I plugged the GoXLR back in a horrid squealing noise was present in the right headset. I tried other headsets and got the same issue. Mic quality has not changed and everything else with the GoXLR seems normal.