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186,489 members
56,236 posts
  • 2020-10-18

    Happy sunday.. I have the Tannoy system 12'S, they are amazing studio monitors. I unfortunaetly blew one of the tweeters.. I have been searching high and low for replacement with no luck ! Can anyone please help ? apparently these are the same fit as the 15". I am in canada. 

     

    Thank you,

     

    Rick

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    0 1
    • rick s
      Rex Beckett Hi Rick, the best way forward is to open a Care ticket: At the top of this page, click Support -> Create a Care Ticket and select Type: Spare Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Oct 18
  • 2020-10-16

    HI there,

    I need your help, because the tweeters of my Tannoy Mercury M20 speakers broke down.
    Do you know where I could find a new pair to replace them?
    I don't mind if they are not the originals series.

    Tweeter measures are: external diameter 10 cm
                                      internal diameter 7 cm

    I enclose the pictures.

    Thank you in advance

    Alberto

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    0 6
    • Alberto Terrasi
      Rex Beckett Hi Alberto, I suggest that you open a Care ticket: At the top of this page, click Support -> Create a Care Ticket and select Type: Spare Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Oct 17
  • 2020-10-13

    I purchased a pair of TD 12s in 2008 and I loved them.  Unfortunately, I had to let them go in a house sale. I would be very happy if I could purchase another pre-owned pair.  If anyone knows where I can find some TD 12s in the US, please let me know. Please also recommended a new current model Tannoy speaker that is comparable in price and specifications and any others with higher price and better specs. Thank you!

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  • 2020-10-09

    Looking to buy the Tannoy Cheviot but can't find any to listen to in NY/NJ

    0 28
    • Brian Orlando
      Nigel Turner Hi Brian. I am sure that you have probably already tried this link but just in case not, please have a look here https://www.tannoy.com/buy.html?isoCode=US&type=STORE to see if any of these stores are in NJ/NY.
      • Oct 8
    • Brian Orlando
      Brian Orlando Thx Nigel. I did. I’m in Manhattan an the closest stores are 3 hours away. Any idea why Tannoy is so hard to find in the US?
      • Oct 9
      • Does anyone know where to find Tannoy speakers in New York/New Jersey
        Nigel Turner Hi Brian, let me ask some questions for you. It does seem a little strange that there isn't a reseller in Manhatten. I will get back to you.
        • Oct 9
      • Does anyone know where to find Tannoy speakers in New York/New Jersey
        Nigel Turner Hi Brian, it appears that this shop sells Tannoy. You may have to give them a call to see if they sell Cheviots though
        https://www.newyorksoundandvision.com/
        • Oct 9
    • Brian Orlando
      Brian Orlando Thx Nigel. They stopped selling them as well. I’ve heard from others that there is Apparently problems with factory support, price increases and a national distributor that wants to be a national reseller?
      • Oct 10
  • 2020-10-06

    Hi

    Is it possible to use an unbalanced input using a TS phone plug on the TANNOY GOLD 5 phone jack?


    I want to use TANNOY GOLD 5 with an RCA-TS phone cable.

    0 16
  • 2020-10-06

    Why does it take extened time for my speakers to come out of standby mode ? The indicator lights are red in standby and green in 

    function mode .

    0 6
    • Garry Granger
      Jason Brewer Hello This is Jason From Music Tribe - Your monitors may need service so Please go to the support tab at the top of the page and submit a service request ticket. One of my colleagues will then be able to help you. Thank you!
      • Oct 6
  • 2020-10-06

    Hello,

    I'm looking for replacement speakers for my TANNOY 638.

    (All 4 speakers I want to renew).

    Where to get for which price ?

    Kindly help. Thanks

    0 11
    • Markus Tietgen
      Nigel Turner Hi Markus. Please go to the support tab at the top of the page and submit a spares request ticket. One of my colleagues will then be able to help you with availability and cost.
      • Oct 5
  • 2020-10-02

    I have a tannoy definition subwoofer and the amplifier has gone for the third time, any recommendations for a replacement and are the speakers in phase ie both push at the same time or push pull so that one cone moves out of the cabinet while the other moves in on the same note.

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    0 5
    • clive abbott
      Chris Edwards Hi Clive, I hope you are well. I can see you have also submitted a case for this inquiry, I will be in touch with you shortly via the case to provide some additional information on this.
      • Oct 4
  • 2020-10-01

    My pair of Tannoy SGM10 is more then 30 yrs old, like to recap the crossover with new capacitors, looking for the crossover wiring schematic to purchase proper capacitors. I can only find the schematic for SGM 12 - SGM 15. Where can I find schematic for SGM 10.

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    0 14
    • Karmen Kung
      Nigel Turner Hi Karmen. I am sorry, but unfortunately we are not permitted to send out schematics for any products.
      • Oct 1
      • Recap crossover of Tannoy SGM 10
        Karmen Kung Understand that, its just easier for me to order without taking the crossover out and check for the cap value. however is it allowed to show me the parts list of capacitors for the SGM 10 so that I can go order the caps? Or do you be able to supply new capacitors? Just like to find an easy way to recap my speakers. they are too old and need to be replaced.
        • Oct 2
      • Recap crossover of Tannoy SGM 10
        Nigel Turner I have checked with a colleague and we do not have the BOM for this crossover. He has suggested this website. They may be able to help you. https://www.hilberink.nl/speaker.htm
        • Oct 5
  • 2020-10-01
    I have a Tannoy TS2.8 Subwoofer connected to a home theatre system via a Marantz NR1506 AV Receiver. 
     
    The subwoofer is part of a set of Tannoy speakers HTS101 XP and all work perfectly except the subwoofer.
    It has worked in the past but there’s no audio now. The standby LED is red when switched off and flashes red when the unit is turned-on ..it doesn’t turn green.
     
    Please let me know if there's a speaker fault or a fault with the set-up

    Thanks

     

    T

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    0 13
    • THOMAS JONES
      John Matthews Hi Thomas, unfortunately this sounds like a fault with the amp board in the 2.8 and it will need to be serviced. Please fill out the the Service Request from via the Support button (top of the page) and a member of the team will arrange this with you.
      • Oct 1
    • THOMAS JONES
      THOMAS JONES Hi John, many thanks for your prompt response ...I'll complete the service request : )
      • Oct 1
    • THOMAS JONES
      Nigel Turner Hi Thomas. This sounds like the subwoofer is going into protect mode. There is a hardware fault on the amp module. Please go to the support tab at the top of the page and submit a service request ticket and a colleague will get back to you shortly. I spoke to one of the repair guys and he said that if the unit is no longer under warranty, then you could take the amp module out of the subwoofer (with power disconnected) and send just this to us thus avoiding any possible damage to the cabinet and speaker during transit. If it is still under warranty, then we would require the whole unit back as removing anything would void the warranty.
      • Oct 1
    • THOMAS JONES
      THOMAS JONES OK, thanks Nigel ..! I've completed the service request and I'll wait for their response
      • Oct 1
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