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  • New
    Frozenguy1
    Newcomer - Level 1
    2022-01-19
    Plethora X5: buffered FX-loop? | Effects and Pedals

    Hi!

     

    I'll recieve my new Plethora X5 tomorrow! As I'll be using my plethora combined with a few drive pedals on my board, probably using the 4 cable method (or/and a wet/dry(/wet) thing), I'll end up using quite a lot of cable. I'm wondering whether the FX-loop of the Plethora is buffered (if buffered bypass is switched on), as that would greatly help me out (in not having to buy another stereo buffer)!

     

    Just saw that a new update got released, thank you! Awesome to see its still actively being developed! As suggestions for future updates:

    - allow us to use the stereo in/outs as a second fx-loop if thats possible

    - allow us to sacrifice one pedal spot for an always on tuner, possibly with a "mute" switch if you step on the switch to simulate the usability of a real volume pedal.

    - allow us to use the toneprint and settings knobs in play mode to tune pedal settings as additional hot knobs! Even having them (or one of them) as volume knobs (one pre-fxloop, the other pre-output) would be awesome!

    - global tap tempo

     

    Regards,

    Bart

    read more...
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  • New
    CSurieux
    Contributor - Level 2
    2022-01-18
    What impedance for PX5 expression pedal ? | Effects and Pedals

    The very short documentation only says : plug a TRS here for exp pedal...
    We know that there is an automatic and manual calibrate process, but does it work with any pedal from 10k to 50k impedance ?
    Does a Yamaha FC-7 will be Ok with its 50 k ohms ?
    A Bespeco with its 20 K ohms ?
    Thanks

    read more...
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  • New
    gilmourstrat
    Contributor - Level 3
    2022-01-18
    Plethora X5 1.3.6 Firmware Update | Multi-Effects Processors

    Hi,

    on the release notes of the 1.3.6 Firmware update it mentions faster board changing/loading. Is it fast enough to be used in a pratical way LIVE? Meaning midway thru a song, change to another board with gapless sound changing?

     

    Many thanks!

     

     

    read more...
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  • New
    Beep2458
    Newcomer - Level 1
    2022-01-18
    VVS3 - missing licences | Software Licenses

    Hi I bought 3 licences of VSS3. I have no recived iy yet. Ples can U send mr those asap and invoice as well.

    for comunication pleas contact me on lukas @studiobeep.cz

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    • 1 Replies
      Oldest
    • Beep2458
      Dale_M Sorry this weas missing, can you go to the Support tab above and send us the request on a technical ticket please?
      • 19 hours ago
  • New
    Jamesy12
    Newcomer - Level 1
    2022-01-17
    Plethora x5 firmware update | Effects and Pedals

    Hi, I have just purchased a Plethora X5 and trying to download the new firmware but nothing is happening. I have a macbook air. Please can you advise

     

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    • 1 Replies
      Oldest
    • Jamesy12
      PedroRodrigues Hi Jamesy12, thank you for your post, is the download link not working or your OSX is blocking the download? For the first point mentioned please follow this link https://www.tcelectronic.com/tcelectronic/product?modelCode=P0D9M
      For the second please follow this link I hope this helps. https://support.apple.com/en-gb/guide/safari/sfri40598/mac Please follow the guidance below to update your unit Update Instructions
      How to update your PLETHORA firmware?
      1. Connect your Plethora X5 to your computer with the included USB cable.
      2. Plethora X5 will show up as a mass storage device on your computer.
      3. Drag and drop the firmware “.bin” file onto the root of the PLETHORA mass storage device.
      4. Disconnect the USB cable once transfer is complete.
      5. Power cycle your Plethora for the firmware upload procedure to start.
      6. Wait until the update procedure has finished loading.
      DO NOT remove the power from your unit whilst the update is in progress
      NOTE: We recommend disabling spotlight INDEXING and emptying your TRASH folder before updating
      when using MAC to transfer the “.bin” file to your Plethora unit.
      NOTE: If your unit has 1.0.101 and you want to update to 1.2.18 or newer, then please update to
      1.1.55 first.
      Please note that to get max benefit from the new effects, you will need the latest version of the
      Toneprint app 4.5.5 or newer that can be found in the app store, google PLAY store or downloaded for
      MAC or PC here:
      https://www.tcelectronic.com/tonePrints.html" target="_blank" title="https://www.tcelectronic.com/tonePrints.html" target="_blank" title="https://www.tcelectronic.com/tonePrints.html">https://www.tcelectronic.com/tonePrints.html">https://www.tcelectronic.com/tonePrints.html">https://www.tcelectronic.com/tonePrints.html
      With best regards from the TC Electronic guitar team!
      musictribe.com tcelectronic.com
      What’s new?
      1. PEDALS
      We’ve included the addition of the Alter Ego Vintage Echo pedal which can be found on the
      EFFECTS list in EDIT mode.
      2. CONTROLS
      Reverse the signal chain order display from ‘Left > Right’ to ‘Left < Right’ via the settings menu.
      Note: We’ve also added an IN and OUT indicator to the screens in PLAY mode to illustrate which
      way you have it set.
      GLOBAL > DISPLAY SETTINGS > CHAIN ORDER
      3. HOT KNOBZ GRAPHICS
      Added new UI graphics to show which pedals have HOT KNOBS assigned and give visual feedback
      when tweaking in PLAY mode.
      SETTINGS > BOARD > HOT KNOBZ
      4. UPGRADED EXP
      External expression pedals connected to the EXP input for use as a volume pedal or parameter
      modifier experience faster response, better tracking and higher resolution.
      SETTINGS > BOARD > EXP ASIGNMENT
      5. UPGRADED EXP
      Plethora X5 responds faster to incoming MIDI signals.
      SETTINGS > GLOBAL > MIDI
      6. FASTER BOARD CHANGING
      Experience faster load times and response when switching BOARDS.
      7. NEW BYPASS MODE
      We’ve added a new bypass mode BUFFERED / NO TRAILS which gives buffered bypass to avoid
      any “true bypass clicks” but cuts trails from pedals such as flashback delay and hall of fame reverb
      when they are disengaged.
      SETTINGS > GLOBAL > PRODUCT SETTINGS > BYPASS TYPE > BUFFERED / NO TRAILS
      musictribe.com tcelectronic.com
      Enhancements / Bugfixes:
      • Tempo indicator renewed between delay Toneprints changes
      • Changes to effects using octaver and MASH – e.g. shimmer reverbs, some sub’n’up and
      crystal delay
      • Better UI responsiveness using potmeters in edit mode
      • UI tranquillity: No more blinking icons and sloppy redrawing between states
      • Extensive signal processing to make pedals sound even better
      • Shaker vibrato ramp time
      • Viscous Vibe Toneprints updated
      • PX5 Flashback 2 feedback not disabled when TpFx is bypassed
      • Tape delay 8. and 4+8. subdivision confusion when using MASH
      • Using “live” modifiers (Hot Knobz, MASH, expression pedal) and how they cleanup when
      disengaged or unplugged. When disengaged the effect should return to normal. The modifiers
      are prioritized like the following (highest to lowest): Expression pedal, MASH / Ramp,
      Hot Knobz, Pots
      • Fixed, Set EXP Pedal from modifier to volume resets all hotknobs
      • Glitch when quick swapping effects
      • UI glitches in general
      • Reduced clicks and pops in general
      Thank you
      • 20 hours ago
  • New
    SirJohn
    Newcomer - Level 1
    2022-01-15
    Plethora X5 global noise gate | Effects and Pedals

    Any posebillities there will come a global noice gate so we dont have to use a effect slot for this ?

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    • 1 Replies
      Oldest
    • SirJohn
      Nigel67 Hi SirJohn. I will pass on your product enhancement request to the design team. For future reference, if you submit a Technical Support ticket with your requests, then they will also be passed on to the design team. Many thanks
      • Jan 16
      • Plethora X5 global noise gate
        algiman What would really make a difference would be being able to set the detection point at the input, and the gate after the insert. i.e detect the raw guitar, but put the gate after the preamp in 4CM.
        • 1
        • ·
        • Mon at 4:08 PM
  • New
    vvantassel
    Newcomer - Level 1
    2022-01-13
    Firmware update request, PLethoraX5. | Effects and Pedals

    I saw an earlier thread that this product may no longer be being updated or worked on?  Hoping that is not the case.

    If it can be changed in the firmware, when the tuner is on can it be made to mute the guitar output so that it does not blast the PA's when plugging or unplugging guitars to the input?

    Thank you,

    Van

    read more...
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    • 3 Replies
      Oldest
    • vvantassel
      WilliamR Hello, William from musictribe here. We are always hard at work trying to improve the Plethora x5. With that being said, it just so happens a new update was just released today. Please head over to the TC electronic website to download it.
      • Jan 13
      • Firmware update request, PLethoraX5.
        WilliamR PLETHORA X5 Firmware Update Release Notes
        Version 1.3.6 (13 Jan 2022)
        Dear customer,
        We are proud to bring you the latest update for your Plethora X5 TonePrint Pedalboard. FW1.3 has a
        new pedal, customizable signal display, new graphics, upgraded EXP control, faster MIDI, faster board
        changing and a whole host of optimizations for better performance.
        Enjoy!
        TC Electronic
        Update Instructions
        How to update your PLETHORA firmware?
        1. Connect your Plethora X5 to your computer with the included USB cable.
        2. Plethora X5 will show up as a mass storage device on your computer.
        3. Drag and drop the firmware “.bin” file onto the root of the PLETHORA mass storage device.
        4. Disconnect the USB cable once transfer is complete.
        5. Power cycle your Plethora for the firmware upload procedure to start.
        6. Wait until the update procedure has finished loading.
        DO NOT remove the power from your unit whilst the update is in progress
        NOTE: We recommend disabling spotlight INDEXING and emptying your TRASH folder before updating
        when using MAC to transfer the “.bin” file to your Plethora unit.
        NOTE: If your unit has 1.0.101 and you want to update to 1.2.18 or newer, then please update to
        1.1.55 first.
        Please note that to get max benefit from the new effects, you will need the latest version of the
        Toneprint app 4.5.5 or newer that can be found in the app store, google PLAY store or downloaded for
        MAC or PC here:
        https://www.tcelectronic.com/tonePrints.html
        With best regards from the TC Electronic guitar team!
        musictribe.com tcelectronic.com
        What’s new?
        1. PEDALS
        We’ve included the addition of the Alter Ego Vintage Echo pedal which can be found on the
        EFFECTS list in EDIT mode.
        2. CONTROLS
        Reverse the signal chain order display from ‘Left > Right’ to ‘Left < Right’ via the settings menu.
        Note: We’ve also added an IN and OUT indicator to the screens in PLAY mode to illustrate which
        way you have it set.
        GLOBAL > DISPLAY SETTINGS > CHAIN ORDER
        3. HOT KNOBZ GRAPHICS
        Added new UI graphics to show which pedals have HOT KNOBS assigned and give visual feedback
        when tweaking in PLAY mode.
        SETTINGS > BOARD > HOT KNOBZ
        4. UPGRADED EXP
        External expression pedals connected to the EXP input for use as a volume pedal or parameter
        modifier experience faster response, better tracking and higher resolution.
        SETTINGS > BOARD > EXP ASIGNMENT
        5. UPGRADED EXP
        Plethora X5 responds faster to incoming MIDI signals.
        SETTINGS > GLOBAL > MIDI
        6. FASTER BOARD CHANGING
        Experience faster load times and response when switching BOARDS.
        7. NEW BYPASS MODE
        We’ve added a new bypass mode BUFFERED / NO TRAILS which gives buffered bypass to avoid
        any “true bypass clicks” but cuts trails from pedals such as flashback delay and hall of fame reverb
        when they are disengaged.
        SETTINGS > GLOBAL > PRODUCT SETTINGS > BYPASS TYPE > BUFFERED / NO TRAILS
        musictribe.com tcelectronic.com
        Enhancements / Bugfixes:
        • Tempo indicator renewed between delay Toneprints changes
        • Changes to effects using octaver and MASH – e.g. shimmer reverbs, some sub’n’up and
        crystal delay
        • Better UI responsiveness using potmeters in edit mode
        • UI tranquillity: No more blinking icons and sloppy redrawing between states
        • Extensive signal processing to make pedals sound even better
        • Shaker vibrato ramp time
        • Viscous Vibe Toneprints updated
        • PX5 Flashback 2 feedback not disabled when TpFx is bypassed
        • Tape delay 8. and 4+8. subdivision confusion when using MASH
        • Using “live” modifiers (Hot Knobz, MASH, expression pedal) and how they cleanup when
        disengaged or unplugged. When disengaged the effect should return to normal. The modifiers
        are prioritized like the following (highest to lowest): Expression pedal, MASH / Ramp,
        Hot Knobz, Pots
        • Fixed, Set EXP Pedal from modifier to volume resets all hotknobs
        • Glitch when quick swapping effects
        • UI glitches in general
        • Reduced clicks and pops in general
        • Jan 13
    • vvantassel
      WilliamR https://www.tcelectronic.com/tcelectronic/product?modelCode=P0D9M
      • Jan 13
    • vvantassel
      vvantassel

      Thanks, William. Just downloaded it.
      • Jan 16
  • New
    mindsfinest
    Newcomer - Level 1
    2022-01-13
    Ditto+ Looper Firmware not up to date on website | Effects and Pedals

    Hi,


    I received my Ditto+ looper today. Checked the firmware version and the pedal read 1.4. I went online and noticed that there was a different firmware version online 1.0.14. 

    I thought that perhaps the pedal did not show the zero. So I did the "upgrade" and now my pedal is showing 1.0.14. 

    I think I have accidently downgraded the firmware and there is no download for Firmware version 1.4...

    Please can you tell me if Firmware version 1.0.14 is newer than Firmware version 1.4?

    If not please can I be provided with the firmware version 1.4.

    read more...
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      Oldest
    • mindsfinest
      PedroRodrigues Hi mindsfinest, thank you for your post, the latest FW version released for the Ditto+ Looper is in fact Version 1.4. We are in the process of updating our TCE Product pages and we will be make available again the 1.4 fw Version in the next few days, please bare with us. Thank you
      • Mon at 12:44 AM
  • New
    Craig42628
    Contributor - Level 1
    2022-01-11
    Ditto looper volume issues | Effects and Pedals

    Does anyone know how to adjust the true bypass volume? Here's what happens:

    I set up the volume for my rig (guitar, ditto & amp only). When I press the button once (to record), the volume greatly increases. This is regardless of where the loop volume has been set. When I turn off the looper, the volume goes back down. 

    Seems like the true bypass is muted...

    Any advice? 

    read more...
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    • 4 Replies
      Oldest
    • Craig42628
      WilliamR Hello, William from music tribe here. You may be experiencing a cable capacitance issue. Any guitar cable length that is longer than 18 feet could cause a significant drop in volume in true bypass pedal. ie: if you are using 2 18 foot cables, this would cause a pretty serious drop in volume. Something you can try is shorter guitar cables, or a buffer enables pedal before the ditto looper like a boss pedal tuner or polytune tuner. These tuners have a built-in buffer that helps drive the signal longer cable lengths.
      • Jan 11
    • Craig42628
      Craig42628

      William, Thanks for your thoughts. I'm using two 10' cables., so I don't think that length is the issue.
      • Jan 11
    • Craig42628
      Craig42628

      I'll test it by adding a polytune in front of the looper, and let you know.
      • Jan 11
    • Craig42628
      Craig42628

      Just tried the Ditto with the Polytune in front of it, and had the same result. The volume increases when the Looper is turned on, and decreases when the Looper is turned off and cleared. The Looper unit worked fine for the first two weeks that I had it, then this just started happening a few days ago. Is there some setting to change the true bypass volume?
      • Jan 11
      • Ditto looper volume issues
        WilliamR Could you click the support link above and create a support ticket so that I can help trouble shoot this with you directly? Could you also submit a video showing this volume drop for me to review. Feel free to pasted the case number in here so that I can grab it directly.
        • Jan 12
  • New
    Joe45lachance
    Newcomer - Level 1
    2022-01-11
    rma request | Effects and Pedals

    Hello guys,

     

    i do need an rma #  for a T.C Electronic product on warranty

    BRAND ; T.C ELECTRONIC

    PRODUCT; HALL OF FAME 2 

    SERIAL# S200901726C13

    PROBLEM; The pedal stays always ON'!!

    PROOF OF PURCHASE ATTACHED 


    View Attachment
    read more...
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      Oldest
    • Joe45lachance
      KyleJohnson Hello, Kyle here with Music Tribe. To submit an RMA request please click on Support at the top of the screen and then click Care/Service to submit a ticket.
      • Jan 11
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