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  • New
    YZFGerrald1251
    Newcomer - Level 1
    2021-01-17
    Polytune clip on | Tuners

    Anyone have an issue with their polytune clip on? mine keeps blinking one green light ive tried chaning the batteries and pressing all the bouttons a few diffent ways hoping for like some sort of master reset but nothing... 

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  • New
    technotrash
    Newcomer - Level 1
    2021-01-15
    Input Pot and Knob - TC Electronic MX300 | Multi-Effects Processors

    Need input POT for TC Electronic MX300.  Knob sheared off during transport.  Thank you.

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    • technotrash
      WilliamR Hello, William from Music Tribe here. Please contact us by submitting a Care Ticket. Click on the Support link at the top of this page. On the Support page, scroll down to the bottom and click on parts to get started.
      • Fri at 4:33 PM
  • New
    MrJohn
    Newcomer - Level 1
    2021-01-15
    Plethora X5 | Effects and Pedals

    How do you select the new ( Loopers) on a new pedal board , with the updated 1.2 Plethora X5 ?

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    • MrJohn
      TC-Mike just like the other pedals : switch to EDIT mode , select pedal slot and then select the looper from the list of FX pedals with the EFFECT encoder. Push ENCODER to load it to slot . You can load up to 5 loopers on your board .
      • Fri at 12:05 PM
  • New
    bradp015
    Newcomer - Level 1
    2021-01-14
    Clarity M running in stereo via AES XLR adapter connector not working | Loudness Meters

    Hi, 

    Having some trouble making this work.

    Clarity M >>>stock cable d sub fanout #1 cable to BNC to XLR adapter (as stated in manual)>>>connected to 1. mackie dl32r AES out, and 2. Aphex Compellor AES out. Signal present at outputs but not apparent at Clarity meter. (I have not confirmed signal is at the AES output but assume it would be on both devices)

    I see metering at about 20-30db less than expected. (It may be just noise? I do not have a way to monitor the AES outputs of the mackie and compellor) Peaks around -35db. Although Im running a -12LUFS signal out the analog outputs of both devices. (mackie and compellor)

    > On the mackie I was not able to get lock when I adjusted input to AES1 on the clarity. Never locked.

    > on the Compellor, lock didnt happen for a while, although I was new to connecting to AES and it may have been user error in selecting AES1 in the sys prefs.)

    I am using the adapter stated in the manual. I am using the stock fan out cable. Nothing else is connected other than power to the clarity. I have used this unit with Optical sp/dif and toslink with success. (analog RCA to AD converter to clarity). I have also tried AES out of a x32 without success. Pls comment if you have ANY troubleshooting ideas!!! Thank you!!!!!!

    Any help apreciated!!!

     

    Brad P

    thank you!

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    • 3 Replies
      Oldest
    • bradp015
      PedroRodrigues Hi Brad have you tried specific AES 50 cables on the case of the Mackie as the AES50 is transmitter at higher frequencies than the one supported via a XLR cable? Are you using the Neutrik NA2FBNC adapter to bridge the BNC connection with XLR connection present on the Sub D cable? Have you selected the digital input source for AES on the Clarity M?
      • Fri at 12:21 AM
    • bradp015
      bradp015 -- I'm using the cable provided by TC electronics.
      -- I am using the Neutrik adapter to bridge the BNC connection with XLR connection present on the D sub cable That is provided in the clarity box. The fan out cable.
      -- I have selected the AES one, AES two, AES three, and optical choices on the clarity.
      Thank you for your ideas
      • Fri at 6:16 AM
    • bradp015
      bradp015 Any other things you think I might try???
      • Sat at 8:09 AM
  • New
    gibber10
    Newcomer - Level 1
    2021-01-14
    Tc flashback 2 faulty | Delays / Reverbs

    Hi, 

    Can anyone tell me if my Flashback 2 is faulty? Is it possible it was messed up with the editor before I got it? It was purchased new.  See the video for the demo, the subdivision switch doesn't work how I've seen in demos and the 2290 modes does nothing in quarter note mode. 

    https://youtu.be/Jj6OgGTUI5Y

    Cheers

    Matt

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  • New
    Busheyt89
    Newcomer - Level 1
    2021-01-14
    Flashback 2 Expression knob pedal | Delays / Reverbs

    Hello,

       I want to get a Flashback 2, but I want to first make sure that I can use an Expression Knob pedal with it to adjust the mix and feedback of the delay.   I was planning on using a SaturnWorks: "Micro Expression knob" pedal.  Will this work with a standard Flashback 2 and does it require A TRS to TRS cable or a TS to TS.  

    thanks,  Travis 

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    • 3 Replies
      Oldest
    • Busheyt89
      PedroRodrigues Hi, Busheyt89,please be aware that this unit allows 2 x 1/4" TS, unbalanced, mono cables, also note that the knob assignments on your TC Electronic pedal are the default assignments. Using the TonePrint editor, you can rewire all knobs, so they control one or several parameters of your choice. For more information, see the TonePrint editor manual.
      DELAY knob – Use this knob to adjust the time of the delay. Most delay types have a range of 20 ms to 7000 ms (7 seconds!).
      SUBDIVISION switch – This switch determines the note intervals that the delay repetitions are based on. The options are quarter note, dotted eighth, and quarter note plus dotted eighth.
      FEEDBACK knob – Use the Feedback knob to determine the number of delay repeats.
      MASH LED - This will light up when the MASH function is engaged by pressing down firmly on the footswitch. The LED gets brighter as the footswitch receives more pressure, indicating a more intense triggering of the parameter that is assigned to this function.
      LEVEL knob – This knob adjusts the volume level of the delay repeats. The direct, unprocessed signal is always passed through at the original (unity) level. The Level knob only controls how prominently the delay repeats are mixed with the dry signal.
      Delay type selector – Select the type of delay or TonePrint with this knob.
      Please follow the link below to access a more detailed information about this unit:
      https://www.tcelectronic.com/tcelectronic/product?modelCode=P0CKR

      Thank you
      • Thu at 12:34 AM
      • Flashback 2 Expression knob pedal
        Busheyt89 Ok..... I’m aware of the function of the existing knobs on the pedal. That was not my question at all... I’m trying to find out how I can use an external expression knob (like this one below) to adjust the mix and feedback of the repeats for the TC Electronic Flashback 2 with my foot. I don’t want to bend down in the middle of a song to adjust the tiny knobs on the pedal. The manual mentions that you can plug an expression pedal into the “Stereo ln” on the pedal. I just need to confirm if I can use the expression pedal to adjust the mix and feedback and if it requires a TRS to TRS or a TS to TS.

        Thank you,
        • Thu at 5:02 AM
    • Busheyt89
      TC-Marcus Hey there!

      From page 6 of the Flashback 2 manual it's clearly stated that you can control tap tempo through an external footswitch. There is no mention of external knobs and thus, it is not supported.

      You can read the full manual here
      https://www.tcelectronic.com/product.html?modelCode=P0CKR under"Documentation"

      You can, however just place a rubber cover on the knobs you want to control. Wouldn't that give you the result you are after ?
      • Thu at 12:46 PM
    • Busheyt89
      Busheyt89 That’s a good idea, do you know of a rubber knob cover that will fit on the TC Electronic FlashBack 2 style knobs??
      • Thu at 1:16 PM
  • New
    fraxyl
    Newcomer - Level 1
    2021-01-13
    Plethora FX loop idea | Effects and Pedals

    I just want to use the return without the send. I have my phone plugged into the return to have a beat. This works great, but everything before the FX loop in my signal chain is muted (probably because the send is empty)

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    • 2 Replies
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    • fraxyl
      PedroRodrigues Hi fraxyl Effectively you are correct, before the FX LOOP the signal is muted in your signal chain as you do not have a signal being send. Please consider that you would not have a return signal without having a signal being sent in the first place. Thank you
      • Wed at 12:19 AM
    • fraxyl
      fraxyl I understand that's how it operates, but I'm wondering if it would be possible to change this so that the signal travels both through the board and the loop in parallel? I currently have a signal coming in the return, as it's effectively just another input into the device and the send is just an output.
      • Wed at 1:13 AM
      • Plethora FX loop idea
        PedroRodrigues Hi fraxyl, unfortunately, this is hardwired and if no send is connected input signal is cut at insert point and there is no parallel routing option to have both the cut input of send routed around to next slot where it is then summed with the Return signal input.

        A workaround that I can propose is that it could be to record a beat on a Looper that you has on one of the slots, depending on which FX you want to have on playback.
        Eg: load Looper to slot 4 , so you have reverb on playback if slot 5 hosts a HOF 2 while guitar signal has all FX + insert.

        I hope this helps
        • Wed at 4:25 AM
      • Plethora FX loop idea
        fraxyl I discovered having my beat input into the right jack worked as I thought, but then it's also affected by all the effects. The looper idea is still cool, but not really ideal.
        • Sat at 4:18 AM
  • New
    Daniele11
    Newcomer - Level 1
    2021-01-11
    Flashback delay 2 - Beam the pedal | Effects and Pedals

    Hi, I tried to beam a library sound to my delay FLashback 2 and it did not woek at all.

    I am using an Iphone 5 and a Fender Stratocaster plus guitar (Lace sensor pick ups).

    The App I am using is tone print of course.

     

    May you help me pelase?

     

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      Oldest
    • Daniele11
      PedroRodrigues Hi Daniele, please be aware that the process to beam to pedal is the following:
      Launch the TonePrint app on your smartphone.
      Find the TonePrint you want to use. You can browse TonePrints by Artist or Product (i.e., pedal type). You will also find Featured TonePrints.
      Plug your guitar or bass into your TonePrint pedal.
      Turn your TonePrint pedal on.
      Hold the speaker of your smartphone next to the chosen pickup and touch “Beam to pedal”.
      Please confirm that you are using the latest version of the TonePrint App on your IPhone.
      I would suggest using a more recent IPhone running a more recent IOS to confirm that the pedal receives the Toneprint.
      • Mon at 12:17 AM
  • New
    TommiTurkulainen
    Newcomer - Level 1
    2021-01-10
    Desktop konnekt 6 with Mac OS X Mojave? | Monitor Controllers

    Hi,

     

    Is there anyway to make it work? I´ve been trying to install the latest driver from the website, but it does not show under system preferences/audio. Any ideas?

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    • 3 Replies
      Oldest
    • TommiTurkulainen
      Nigel67 Hi Tommi, I am afraid that support for Desktop Konnekt 6 stopped a number of years ago. I will send you the last drivers that were released by We Transfer, however I do not think that these will work. Sorry
      • Jan 10
    • TommiTurkulainen
      TommiTurkulainen Hi Nigel, thanks for the answer. It's funny because it did work earlier on Mojave, but I upgraded my hard drive (bigger SSD) and after that I can't make it work.
      • Mon at 12:01 AM
      • Desktop konnekt 6 with Mac OS X Mojave?
        Nigel67 I have just sent the latest drivers via We Transfer. You should get an e-mail shortly. That is very strange it worked on a smaller hard drive. Did you copy all the data from one drive to another or have you re-installed all the software again. If the data was just copied across, maybe you need to make a clean install. If you re-installed everything again, maybe it was the order in which you installed the software or you didn't have the base unit connected? Sorry, but I do not know the answer to this one.
        • Mon at 12:38 AM
    • TommiTurkulainen
      TommiTurkulainen Thanks, I had no luck with the driver. Well, I just acquired a new interface: Focusrite Scarlett 2i2. Second hand 50 €.
      • Mon at 10:11 AM
  • New
    ToneBro
    Newcomer - Level 1
    2021-01-09
    New PlethoraX5 not properly functioning | Multi-Effects Processors

    So I just received my new PlethoraX5 and was super stoked to give it a shot. The thing sounds great, but I ran into a huge issue: the first preset channel doesn't seem to work. It's permanently switched on so I can't turn it off and that also means that I cannot select it to edit the settings. Not sure what is going on and was wondering if anyone else had this problem? Thanks.

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    • 2 Replies
      Oldest
    • ToneBro
      StaceyBaum Hi Eli have you updated the Plethora with the latest firmware?
      • Jan 9
      • New PlethoraX5 not properly functioning
        ToneBro Hey Stacey. Yep, it’s been updated. Not really sure what to do at this point.
        • Jan 9
      • New PlethoraX5 not properly functioning
        StaceyBaum Someone from TC will probably contact you via this thread or you contact TC Support by submitting a Care Ticket. Click on the Support link at the top of the webpage. On the Support page, go down to the bottom and click on Technical Support.
        • Jan 9
      • New PlethoraX5 not properly functioning
        ToneBro Great. I sent in a ticket too, so I’m banking on TC reaching out. I appreciate the help!
        • 1
        • ·
        • Jan 9
    • ToneBro
      TC-Mike Hi ToneBro , sorry to hear this . this sounds like a potentially defective foot switch. :-( Please get in touch with our CARE team by creating a ticket. They'll advice you on how to proceed and have your product fixed/ exchanged under warranty...
      -Does the slot 1 foot switch "feels" any different compared to the others ? (
      -Can you confirm that the MASH function of Foot switch 1 is still working and that when you apply pressure the MASH LED in slot 1 display is changing according to the pressure applied via your foot?
      • Mon at 4:51 AM
      • New PlethoraX5 not properly functioning
        ToneBro Hi Mike. Thanks for replying! I’ve sent in a ticket describing what’s happening and now I’m just waiting to a response. As far as your questions go: 1. It doesn’t feel any different compared to the others. 2. The “mash” function doesn’t work, so no display changing whatsoever when using my foot.
        • Mon at 11:29 AM
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