AC Adapter (U.S.) TC Helicon Voice Live 2

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Albert Jan Anneveld

2020-11-23

Which (microphone) stand/pole is suitable for clicking on a Helicon Perform-V? | Vocal Effects
Hi

I have this setup for singing:

https://www.bax-shop.nl/dynamische-zangmicrofoons/shure-super-55-deluxe-classic-vocal-microfoon

https://www.bax-shop.nl/solo-recht-microfoon-statief/konig-meyer-26250-enkelhandige-microfoonstandaard

However the a Helicon Perform-V does not click on the microphone stand, its to thick (>12 mm)

Can anybody advice me on a separate stand, a pole, on which i could attach my perform-v?
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David Knighton Hello Albert Jan Anneveld,
12mm should not be too thick. The upper boom should be around 16mm, and that's generally where you want to clip the unit. The mount should be somewhat flexible and might take some muscle to get it to clip in the first time or two. The manufacturer wants the fit to be really tight to ensure the unit does not slip or fall off the stand. []

4 hours ago
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teomankinhyas

2020-11-21

Go guitar | Mobile Device Interfaces

Whats the difference between goguitar and goguitar pro

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Pedro Rodrigues Hi, Teomankinhyas thank you for your contact, please be aware that the GO GUITAR PRO offers a USB 2.0 connection and A/D CONVERSION 24 -bit @ 48 khz and the GO GUITAR does not and the impedance on the GO GUITAR PRO is 1MΩ and the GO GUITAR is 400 kΩ.
Besides these differences the units are exactly the same in any way.
I hope this helps []

18 hours ago
New

teomankinhyas

2020-11-21

Go guitar | Mobile Device Interfaces

İ m play acoustic user since 3 yrs İ love it. Excellent gig killer.???Now wanna get either go guitar n vocal.but i only have android devices .why no good app compatible with Helicon on Android

Ör shall i have to move to iOS ??

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Rex Graveley

2020-11-20

Perform VG producing loud hum in amp | Vocal Effects

I have recently purchased a Perform VG and have been loving it. However my last gig was ruined by it producing a VERY loud buzz through the amp (when I connected the mic and guitar directly to the amp they were fine but, of course, I lost the vocal harmonies). The TAB button was illuminated (a function I have never used) and I could not get it to turn off. Even after a factory reset it is still illuminated. Doea anyone have any suggestions? I hope that it does not mean that the unit is faulty as I bought it from the USA and I am in New Zealand!! Thanks for any help with this. Rex
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Pedro Rodrigues Hi Rex Can you please confirm that to reset the unit back to factory settings, press and hold the Vocal Echo and Harmony buttons while powering up?
I presume that you are setting up the unit as per image below

Please confirm that the cables that you are using are in good conditions and you are using the original PSU without any adaptors.
As last point please note that using guitar THRU will mute all guitar sounds in Perform-VG. Chords will still be detected for NaturalPlay harmony, but the intent is to connect to other pedals/amps instead of hearing guitar from VG. If you change the guitar level via the MIX button while the THRU is connected, the guitar signal will become available again via both THRU and MIC OUT, should you want a dry signal for guitar in addition to the mixed vocal/guitar output. To re-mute the guitar in the MIC OUT, plug and re-plug the THRU or GUITAR IN.
I hope this helps. []

Nov 20

Rex Graveley Hi Pedro, Yes, I did the factory reset as per the manual. The connections were made as in your picture (and they have worked beautifully like that up to now) with the instrument plugged into the Guitar socket. The cables were good and worked fine with no buzz when I connected them directly to the amp. I was using the original PSU. []

Nov 20

Rex Graveley The Tap button seems to have become permanently activated somehow. []

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Nov 20

Pedro Rodrigues Have you tried to perform a FW update via Voice Support? Please proceed and perform the update []

18 hours ago

Rex Graveley Sorry, Pedro, I don't understand what a FW update is nor how to contact voice support. []

4 hours ago
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Pavel Silhavy

2020-11-19

Connect two VL3X - "harmony transport from one to another one" | Vocal Effects

Hi All

I have bought two VL3X - One for lead voice, rhytm guitar, backing tracks and detect harmony and the second one for lead guitar and choir voices. I need the first one to detect harmony and send that information into second one. What connection to use ? When i try MIDI, it does not work.

In one of his YouTube videos, Tom Lang shows exactly the case I need - first VL3 connected into an acoustic guitar detects harmony and sends this information to another VL3 connected into a lead guitar. But it does not describe HOW the both VL3s are connected.

Which way is the best ? MIDI ? Guitar thru-> AUX ? Monitor ?

Has anyone tried it yet?
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Pedro Rodrigues Hi Pavel, please be aware that I did not find the video that you are referring to, never the less if you are using one computer for both Voice Live 3 Extreme, that will not be possible as both units, when connected, will create conflicts when accessing VOICE SUPPORT and on the audio preferences on Windows. If you use two different computer you will have the issue of sync both units, and also the issue of overconversion as the signal will be converted on the fist unit and then again on the second one. Can you send the link for the video that you mentioned? []

Nov 20

Pavel Silhavy Hi Petro. I dont use comp. I need connect both vl3x between them. One as master (send harmony information) and slave (receive harmony information). []

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Nov 20

Pedro Rodrigues Hi Pavel, as I mention above that will not be possible as both units, when connected, will create conflicts when accessing VOICE SUPPORT and on the audio preferences on Windows. If you use two different computer you will have the issue of sync both units, and also the issue of overconversion as the signal will be converted on the fist unit and then again on the second one. []

Nov 20

Pet Gerbil Either, have one guitar as the master pitch reference and split it's signal so it drives both VL3's pitch detection.(one lead goes to each VL3.) Or, have a keyboard/synth send the MIDI chords to both units via a dual midi thru box. The VL3 can't send any MIDI (I don't think) information other than patch change commands. Or, Maybe you could pipe the output of the first VL3 into the "Aux In" of the second VL3 and tell the second one to use the Aux for its pitch detection ? ( I'd like to press "Enter" here to stop this post from becoming a"Wall of text" but experience has told me that "Enter" means "Post reply straight away!!!!" on this website. So...maybe it's Shift+Enter??? )

Ooooh it is! well look at that!! anyway where was I ?

Are two people using the VL3's ie. you and someone else ? []

Nov 20

Pet Gerbil DAMMIT!!! Forgot about the "Enter" thing....

Or, have the chords panned to one side on a backing track and feed that into the Aux in of 2nd unit.
Or There's the "Room sense" option, which will listen through it's inbuilt mic and take it's pitch information from that.
Or, you could program the pitch for each song. []

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Nov 20
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Ronny Hughes

2020-11-19

touch 2 | Vocal Effects

Hi anyone know the current draw of the VL touch 2 or is anyone using the Cioks 7 to power one with success ?Thanks Ronny

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Nigel Turner Hi Ronny, this depends on the country that you live in, but the max power consumption specified in the Quick Start Guide for the unit is less than 14 Watts so you will have to use this in your calculation. Therefore if you are in the USA, it will be 14/110= 0.13 Amps, or UK 14/240= 0.06 Amps. []

Nov 19

Ronny Hughes Hi nigel in the UK, they normally have a higher milliamp draw at startup that's what i need to know . thanks []

Nov 21
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David Neeley

2020-11-18

Voicelive extreme key change in song | Vocal Effects

Hi

I've just bought a voicelive extreme and had a question about the automation steps in backing track playback.

For the song living on a prayer, there is a key change at the end of the song. What is the best way to use hardtune for this? Can I use 2 different hardtune presets in one song?

Thanks
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Pedro Rodrigues Hi David please be aware that on the VL3X you need to think of the Preset as a “container” for the vocal/guitar effects settings, of the Backing Track and the performance data that you have recorded.
Accordingly, when you load the Preset, all of these components are loaded too.
When a Backing Track is associated with a Preset, holding the “Layer” button will enter the Backing Track player, rather than the looper. From the Backing Track player, you can control playback and sequence recording for that Preset.
When you want the “HardTune” sound, choose the “Pop” style.
It takes some practice to sing the right way and get the most out of HardTune. Practice sliding and gliding from note to note, in order to emphasize the jumps in pitch provided by the “Pop” setting. After a while, you will be able to enhance the effect as you sing.
When you are using HardTune with a wedge monitor or in-ear monitors (IEMs), it’s totally normal to hear some “phasing” type sounds as your natural voice interacts with the corrected voice output from VL3X.
If you would like subtle correction that still respects any key/scale you have set for Harmony, try the “Correct Natural” style.
To emulate some of the effects used on the Beatles recordings, try the “Gender Bender” style and turn the Gender control down a few clicks to slightly lower the sound of your voice.
Any time the HardTune effect is active, Global Pitch Correction settings in the Setup menu are temporarily overwritten.
When the HardTune effect is turned off, any settings from Global Pitch Correction will reactivate.
For more information please follow the link below to access the page 103 of the VL3X manual that will provide you a more detailed information on this matter.
https://www.tc-helicon.com/tchelicon/product?modelCode=P0DEG
I hope this helps
Thank you []

Nov 19

David Neeley Hi Pedro thanks for the reply. []

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Nov 19

David Neeley I understand the above. Is it possible to have 2 different pitch correction presets in 1 container? []

Nov 19

Pet Gerbil Yep, "Steps" are what you need., I can't precisely remember how you do it, But you set the preset how you want, Save it,then copy it to a new preset. Change just the hardtune setting on the new preset.save that.(making sure to remember what preset number it is.) Then go back to your original preset and create a step,when you do this you tell it what preset to fill the "step" slot with. (2nd preset) It's a way of having multiple presets in one preset. When you press the step button it will cycle between the steps. (It doesn't jump to the new preset,which is what i thought it did at first, It copies the contents into the first preset.) You can have multiple "steps" []

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Nov 19

David Neeley Hi Pet, sounds good I'll give it a try. Thanks []

Nov 20
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Jp Simon

2020-11-18

Goxlr motorized faders not working | Digital Mixers

Hey, so the other day I was rewiring my desk and my goxlr fell to the gound and now the faders dont move when you hit the mute button is this something that can be fixed?

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Pedro Rodrigues Hi Jp Simon In this case I would advise you to follow the link below to request assistance on your unit https://community.musictribe.com/pages/create-new-ticket?type=service%20request []

Nov 18
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JM .

2020-11-18

Compatibility of Go Vocal (TC-Helicon) | Mobile Device Interfaces

I am considering to buy Go Vocal recently, and I have a plan to use it with my PC as well.

There is a description of the compatibility of Go Vocal like "Record quality audio directly to your iOS*, Android*, Mac* and PC devices" on the official product page.

But I found a comment on the knowledge base of musictribe community as follows;

Q : Can I plug it in to my PC/laptop?

A :

No, the Go Vocal is designed to be used with Android phones and devices only, it is not compatible with PC/laptops.

If you wish to interface with your PC/laptop we would recommend something from the Behringer U-Phoria range of IO solutions.

Keywords: Go Vocal, GO-VOCAL, compatibility

Which information is correct?? Is there anyone who can let me know?

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Pedro Rodrigues Hi, JM the GO VOCAL was developed to interface with the TC Helicon mobile Apps and record audio directly to your iOS, Android, devices, for more information please follow the link below:
https://www.tc-helicon.com/tchelicon/product?modelCode=P0DP6 []

Nov 18

JM . Thank you for your reply.
I found a description "Record quality audio directly to your iOS*, Android*, Mac* and PC devices" exactly on the official product page('Product features' section) that you let me know.

If Go Vocal is not compatible with PC, Mac, please kindly update the description to prevent confusion. Thanks! []

Nov 18
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George Byrne

2020-11-17

AC Adapter (U.S.) TC Helicon Voice Live 2 | Vocal Effects

I need a (U.S.) AC adapter for my TC Helicon Voice Live 2...can't seem to get an answer from anyone at Music Tribe. I've submitted three requests for help via support tickets on this site as well as contacting TC-Helicon and Music Tribe via Facebook...nobody answers or seems to care.

And I can't seem to find a matching one (amps, inout, output, etc.) anywhere.

Any help or suggestions would be appreciated.
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William Reichling Hello George, Allana has emailed you today about the case you submitted. CAS-158852-B1F8M9 []

Nov 17

George Byrne Are you referring to her email dated Nov 12th (five days ago) requesting additional information to which I replied on Nov 13 (four days ago)? I sent the information she requested and still have not been told how to order the part. Can someone please just tell me how to do that? []

Nov 17

William Reichling Nov 17 2020 09:31:10 GMT-0800 (Pacific Standard Time)
My apologies George,
I did not get notification of your response.
Please see attached proforma invoice #1200056894

Please advise the best time to call for payment.

Once payment is submitted, the order will be processed and shipped.
Thank you.

Kind Regards,

Allana Suliman
Availability Logistics Parts Specialist | MUSIC Tribe []

Nov 18

George Byrne I just replied to Allana ([email protected]) with my phone number to place the order...hopefully this works...she said that she did not get my first response yet she responded to it...hopefully I'll hear from her so I can finally (after 10 days) place this order. []

Nov 18