I've opened 2 support tickets and have not gotten any return contact regarding the issue.  One ticket was inexplicably closed out as "problem solved".  I've tried calling TC helicon directly but, despite it being within the regular business hours, am told y automated message that I've reached them outside of regular business hours.  I just want to get my pedal fixed. The dial and 1 of the stomp switches has broken off just through normal use. I'm a regularly gigging musician and this pedal is a fixture for me. 

When plugging in my headphones to my GO XLR Mini, i hear a constant static/buzzing noise coming through. I know it's not my headphones because they work just fine with other devices. It's not my microphone because I can still hear it even when I unplug the mic. I've tried moving it's position, moving the other electronics away from it, but nothing is working. I've also tried plugging the device into different USB ports on my computer. The static/buzzing seems to go away whenever I put my hands on the microphone or the GO XLR Mini itself for some reason. Please get back to me when you can.

Hi, I recently bought a VL3X, of wich I'm really happy, it's an almighity machine! Except for the following three issues:

1) When I switch between presets I often hear a very loud "puff" noise which is really annoying. I'm pretty sure ut depends in the reverb cause it doesn't happen between two presets that share the same type of Reverb. Please tell me it's fixable! It's would be really unprofessional to hear that on stage between songs (Or worse in between, if you need to)

2) The Delay spillover! Switching between presets kills the tail of the delay! No guys, come on... Not cool at all! A machine like this should not do that. Or better yet it should allow you to decide whether you want this or not. Any suggestions? 

3) When you loop a very wet guitar sound it's really ugly to hear that the tail gets vut at the end/beginning of the loop. I imagine this is harder to fix cause it depends on the signal routing but it would be great!

Thanks, any help or advice wil be most welcome! 

when i am in the mic setup tab my mic can be heard by other people and then as soon as i hit the ok button to confirm it it cuts off my mic and then no one can hear me anymore. i have already redone the instalation and stuff like that and i have also redone the stuff in the sound settings.

The Harmony V60/100 has been on the TC Helicon for 6+ months. Is this a real product? No one seems to have it for sale & all searches just show the same basic info about its features with the same wording (copy/paste from a press release).  

Hello! I am currently having an issue with my device, I currently use a transmitter base from steel series for the Artic Pro Wireless and have the "Line In" from the base to the "headphone jack" on the GoXLR. I currently hear white noise or static when I have the transmitter set to aux and no static when set to "pc (which would mean its connected via bluetooth still). Please help! Is it my 3.5mm jack not preventing interference or is it a device, thanks!

I'm looking to back up my ENTIRE Voicelive 3 Extreme, including my backing tracks I've loaded in. Is the method in this video still current? I want to clone one unit to another unit as a back up. Thank you!

https://www.youtube.com/watch?v=HJRCi3Ks3-8