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  • New
    Wilksie87
    Newcomer - Level 1
    2022-05-25
    Tms3 replacement parts | Horn Speakers

    I have aquired a pair of tms3's. Problem is someone has removed the hornfalres for mid ranged drivers and there phase plugs.

     

    I need to aquire X4 more of these and X1 mid range driver or recon kit for mid range driver as well. 

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  • New
    deerashid
    Newcomer - Level 1
    2022-05-25
    repair service | Portable PA Speakers

    I opened a repair service request (CAS-595142-S0J8W8) on 4/12/2022.  It is a warranteed item.  So far the only response I have received was an automated confirmation that I opened the service ticket.  I have identified the local authorizes service center in my area as per the MusicTribe website.  I need to have an RMA issued so I can start the repair process.  Can someone please help with that.  This is taking a ridiculously long time to resolve.

    Thanks in advance


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    • 2 Replies
      Oldest
    • deerashid
      Dale_M Checking your ticket my colleague Leah has sent you an email on 10 May 2022 requesting your contact details etc, can you check your junk email and see if it has gone there please?
      • Wed at 6:43 AM
    • deerashid
      deerashid

      I just checked everywhere I have nothing. Please forward to my email:[email protected]
      • Wed at 7:58 AM
  • New
    rraczkowski29
    Newcomer - Level 1
    2022-05-24
    My Turbosound IQ15 speaker won’t power on | Portable PA Speakers

    My speaker won't power on

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    • 2 Replies
      Oldest
    • rraczkowski29
      Paul_Vannatto Did you check the powercon connector (typically blue) on the end of the power cord?
      • Tue at 8:39 PM
    • rraczkowski29
      Dale_M Can you try another power cable, power point? if you are still having issues please raise a technical ticket from the Support tab above.
      • Tue at 11:46 PM
  • New
    rraczkowski29
    Newcomer - Level 1
    2022-05-24
    Turbosound iq15 | Subwoofers

    My sub won't power on

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    • 1 Replies
      Oldest
    • rraczkowski29
      Dale_M Can you try another power cable, power point? if you are still having issues please raise a technical ticket from the Support tab above.
      • Tue at 11:52 PM
  • New
    deerashid
    Newcomer - Level 1
    2022-05-24
    repair service | Portable PA Speakers

    Is there an authorized repair center near Brooklyn,NY?

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    • 1 Replies
      Oldest
    • deerashid
      Dale_M Please go to the correct bran (Tannoy, Midas etc) official website then go to the Buy tab and search Service centre for your location.
      • Tue at 11:54 PM
  • New
    Tdsk1223
    Newcomer - Level 1
    2022-05-24
    Talking to IQ 15 Speaker | Loudspeaker Bundles

    How can I Talk to the  2 speakers on my pc can I use a  USB Switch

     

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    • 3 Replies
      Oldest
    • Tdsk1223
      Paul_Vannatto By "talk to", are you referring to changing the DSP settings using Turbosound Editor via USB, or are you wanting to send audio to the speakers? If it is the former, a USB hub will not work. You have to connect the PC directly to each of the speakers (one at a time). I find it just as easy to make any DSP changes (delays, etc.) using the speaker's interface.

      If you are wanting to send audio to the iQ speakers, you need to send the audio to either the XLR-F jack (analog) or the Ultranet jack (digital).
      • Tue at 9:50 AM
    • Tdsk1223
      Tdsk1223

      Thank You Paul Try to talk to the speaker through Cat5 through the Network so I don't have to run USB But I will run USB wire
      • Tue at 12:57 PM
    • Tdsk1223
      Paul_Vannatto The ethernet jack in the iQ speakers is Ultranet (a proprietary protocol of Music Tribe), not standard ethernet that you can use in a network.
      • Tue at 3:24 PM
  • New
    horimchang
    Newcomer - Level 1
    2022-05-20
    Ip2000 shutting down at even low audio output | Power Amplifiers

    Our church owned 4 sets of IP2000. 3 of 4 sets has been shutting down at low volume level so they have to power recycle to restore its operation. Then, they wouls go down again after sometimes of operations.

    is anyone experiencing similar issue?

    I'd appreciate any comment or suggestions.

    justin.

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    • 1 Replies
      Oldest
    • horimchang
      NicJonesMT Hi Horimchang.
      Please click support at the top of the page and submit a technical support ticket.
      • May 21
  • New
    GateCall
    Newcomer - Level 1
    2022-05-19
    Connect IP3000 and IP2000 via bluetooth ? | Column Speakers

    Hello there,

     

    I have a Turbosound IP3000, and I am thinking to add a smaller IP2000, as I need one smaller speaker for easier carrying.

    Can I pair them by bluetooth (incl. stereo), or is that possible strictly only among the same models (e.g. two IP3000s)?

     

    I prefer to know before buying.

     

    Thanks!!

     

    Gerry

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  • New
    Crocadog64
    Newcomer - Level 1
    2022-05-13
    Mac connection to IQ series | Portable PA Speakers

    Hi all. Just bought some IQ 15 and 18 speakers. Struggling to find how to update and control them with my mac, are they only supported by windows? TIA

     

     

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  • New
    mikecarrillo
    Newcomer - Level 1
    2022-05-11
    Up 1000 | Portable PA Speakers

    Can anyone help me please I have an ip 1000 speaker and when I turn it on the backlight blinks on and off that's it and it wont turn on

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