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  • Harshaan Singh
    2020-10-22
    Behringer Deepmind 12 Power Cable | Adapter Cables

    Hello, 


    Can I get a new power cable for the Behringer Deepmind 12? 

    Thank you,

    ~Harshaan

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    • Harshaan Singh
      Harshaan Singh Not sure why Behringer's product service portal brings its customers to a music forum. How am I supposed to get a cable for the synth now? Do better.
      • Oct 22
    • Harshaan Singh
      Ray Melograne I'm trying to create a support ticket and having trouble. Can you help me?
      • Oct 22
    • Harshaan Singh
      Kyle Johnson Hello Harshaan, Kyle here with Music Tribe. The Deepmind 12 uses a standard IEC connector. You can pickup a power cable at mostly any hardware/computer store or on Amazon.
      • Oct 22
  • Rogelio Lopez
    2020-10-07
    S32 Ethernet cable | Network Cables

    I am about to purchase the S32 digital snake for our church's X32 console. What is the best Ethernet connection I need to purchase? We will be running it about 100 feet. 

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    • Rogelio Lopez
      Rogelio Lopez I have read that I might need a CAT5e cable but needs to be shielded. Not sure if CAT6 works?
      • Oct 6
      • S32 Ethernet cable
        Gary Higgins Cat 5e shielded with ethercons, cat6 shielded with ethercons, or cat7 and cat8 with ethercons all will work. Shielded is a must. (All cat7/8 is shielded). Ethercons also should be used.
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        • Oct 6
      • S32 Ethernet cable
        Rogelio Lopez Thank you so much! Helped a lot!
        • Oct 6
      • S32 Ethernet cable
        Nigel Turner Just as a side note to Gary's comments which are correct, although we have never made any tests or statements with using CAT6, 7 or 8, I would advise that you use stranded core cables and not solid core unless you are installing it behind walls as I have seen to many intermittencies in connections over the years and definitely shielded
        • Oct 6
      • S32 Ethernet cable
        Rogelio Lopez Thank you Nigel!
        • Oct 7
  • Frantz Denis
    2020-10-05
    Behringer iNuke NX3000D | Adapter Cables

    Can someone tell me what cable accessories I need to buy to connect my Behringer iNuke NX3000D to Buttkicker LF x 2 to Art CleanBox Pro to Pioneer SC-LX501 receiver for my home theater.

    Thank you,

    Frantz

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    • Frantz Denis
      David Knighton Hi Frantz Denis,
      Not sure I completely follow your logic. Can you confirm the order of connections? Usually the amplifier is next to last in the chain and the buttkicker would be the very last in the chain. Effectively, the buttkicker is treated like a speaker. Can you provide a link to the exact model of buttkicker?
      • Oct 5
  • Jeff Fulton
    2020-10-01
    Connecting 2 S16s | Network Cables

    I had two S16s connected (one as MASTER and the other as SPLITTER) and it worked for weeks. All of the sudden, they don't connect anymore. The AE550 light is blinking for channel A on both units, but it's intermittent and in no discernable pattern. Please help!

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    • Jeff Fulton
      Nigel Turner Hi Jeff. It could be the clock playing up on the master unit. None of the settings have been accidentally changed? For test purposes, have you swapped the clocking on the units, i.e made the slave the master and master the slave to see if that fixes the issue. How long is your stp CAT5E cable between the units? Due to the fact that the AES50 is flashing on both units, my initial thought would be that the Master unit is faulty. Do you have any other gear with AES50 connections on that you could sync up to each box to identify where the issue lies? Once identified, you will need to go to the support tab at the top of the page and submit a service request ticket and a colleague will be able to book the unit in for repair.
      • Sep 30
    • Jeff Fulton
      Paul Vannatto I would strongly recommend trying another AES50 cable. I just consulted with someone the other day with similar symptoms and it was the cable at fault (yes they can go bad).
      • Oct 1
  • Penelope Nigrel
    2020-09-05
    Connecting UM2 to Speaker | Adapter Cables

    Hi I have UM2 and would like to connect it to my speaker which is Portronics Sound Slick II. Please advise how to connect and what type of cables are required for the same. 

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    • Penelope Nigrel
      Thomas Alexander Hi Penelope, It looks like you should be able to use a to 3.5mm to stereo RCA adapter cable. RCA out to 3.5mm in on the speaker.
      • Sep 6
    • Penelope Nigrel
      Nic Jones Hi Penelope.
      I work in the UK support team.

      Thomas Is correct. If you use a Stereo RCA to TRS 3.5mm jack then you should be able to run the audio from your UM2 to the Sound Slick 2.
      • Sep 8
  • Ken Wood
    2020-07-23
    Question: Will CAT6 digital snake work with Berhinger WING? | Adapter Cables

    Question: Will CAT6 digital snake work with Berhinger WING?

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    • Ken Wood
      Paul Vannatto Yes, as long as it is shielded and have ethercon ends
      • Jul 23
      • Question: Will CAT6 digital snake work with Berhinger WING?
        Roel Reynders Does it? It's still AES50, not? AES50 is not compatible with CAT6 as far as I know? But maybe they've updatet the protocol?... So if this is possible with Wing why isn't it possible with X or M32? (I don't wanna snap or point any fingers. I know chats can be misinterpreted. These are genuine questions and I will be gratefull if someone can properly answers those...)
        • Jul 24
      • Question: Will CAT6 digital snake work with Berhinger WING?
        Paul Vannatto Where did you hear that cat6 is not compatible with AES50? I've been using cat6 with my X32 for the past 4 years without any issues whatsoever. In fact one of the events I do every year (except for this year due to the Covid-19) is the finish line for a runathon which requires 700' of speakers through the park from entrance to parking lot. I use a 300' cat6, 250' cat6 and a 100' cat5e between 2 X32 Racks and a couple of SD8.
        • Jul 24
      • Question: Will CAT6 digital snake work with Berhinger WING?
        Roel Reynders Right! I think it's based on an assumption from a few years back where we had a problem with a connection. It was not the usual CAT5e. We used a local CAT6 and couldn't get the rack connected. I looked up the specs for AES50 and it stated (I realy don't remember where I found the info but I like to backup my information and be reduandant so I must have looked it up on various articles/specs) that it's not compatible with CAT6. I never went back on it and assumed that the info was correct. Now I will test this with our X32 and also with my WIng. I'm sure your right and we probably just had bad luck with that specific CAT6 which would have been faulty. It's not in the habbit of not double checking but at that time we didn't have the time to do this. And based on the info I found I was convinced. So thank you for pointing this out. We 're never to old to learn...
        • Jul 24