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  • New
    SageTech14
    Newcomer - Level 2
    2022-05-05
    No output on E2:2 amp | Commercial Amplifiers

    I created a ticket awhile to request RMA to send in for repair but haven't seen an RMA yet.

    Can i get an RMA for Ticket Number: CAS-591519-B4L1S3 please?

     

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    • SageTech14
      WilliamR Hello, William from musictribe here. I apologise for the delayed response. I have escalated your case. Someone should be contacting you shortly.
      • May 5
  • New
    DanDare21
    Newcomer - Level 1
    2022-04-07
    C48:4 Fault - Cooling Fans | Power Amplifiers

    Hi Lab Gruppen,

    I have a C48:4 power amplifier that wont pass a signal and investigation showed both cooling fans are faulty with locked rotor. I would like to order new fans but should I make other checks first to ensure it does not have other issues?

    How can i order 2 new cooling fans from your company?

    Regards,

    Dan Dare

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    • DanDare21
      Dale_M Does the unit have any error codes on the front panel? It may be best to go to the support tab above and submit a technical ticket with an image of the front panel so we can advise.
      • Apr 6
  • New
    panpro
    Newcomer - Level 2
    2022-03-22
    LAB GRUPPEN Connectors | Power Amplifiers with DSP and Network

    I need detailed Information for this parts:

    E5:4 / (SN 19827416)

    LS OUTPUT Connector

    Class 2 Wiring 

     

    E12:2 / (SN 38209446)

    Balanced Outputs connectors

    Lautsprecher Class 2 Wiring connectors

    I need part number and any detailed description, that i can deliver it anywhere

    It is urgent

     

     


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  • New
    panpro
    Newcomer - Level 2
    2022-03-22
    Protect Presets | Power Amplifiers with Network

    How can i make a read only file with LAKE Controler to save my Preset in 20K44 or is there another possibility to protect OUT EQ and Limiters?

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  • New
    GleiDaemon
    Contributor - Level 2
    2022-03-20
    Lake Controller didn't not see virtio ethernet adapter in parallel for macbook p... | Power Amplifiers with DSP and Network

    I have use lake controler before version 7.0.7 it is work under parallel for macbook pro M1

    then I have upgrade to 7.0.7 it is not see virtio adapter that parallel used.

    any solution?

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    • GleiDaemon
      Nigel67 Hi GleiDaemon. This is a question for our Technical Support Team. Please raise a ticket with them. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Service tab and submit a ticket. Many thanks
      • Mar 21
  • New
    ji915288
    Newcomer - Level 1
    2022-02-25
    IPD2400 and L-ACOUSTICS X8 | Power Amplifiers with DSP and Network 
    Hello, I have an IPD2400 amplifier and need an L-ACOUSTICS X8  speaker preset program
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    • ji915288
      NicJonesMT Hi there.
      Please click support at the top of the page and submit a technical support ticket. A member of the team will then be able to advise you further.
      • Feb 25
  • New
    thxrd
    Newcomer - Level 2
    2022-02-24
    CAFE for lab gruppen amps | Power Amplifiers with DSP and Network

    CAFE is not compatible with last firmware lab gruppen 7.07

    café indicate : "firmware amps not compatible"

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  • New
    DoubleA
    Newcomer - Level 2
    2022-02-16
    Intellidrive for IPad | Power Amplifiers with DSP and Network

    I can not find Intellidrive for iPad anymore! Where can I find it?

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  • New
    ashsmartcomm01
    Newcomer - Level 1
    2022-02-14
    UK Distribution for Lab Products | Power Amplifiers

    Hi, 

     

    I'm looking for a distributor for the Lucia and E series amplifiers in the UK. Can Music Tribe assist? 

    I need: 

     

    Lucia 120/1-70

    Lucia 240/1-70

    Lucia 120/2 

    E10:4

    Thanks 

     

    Ash

     

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  • New
    sabinul
    Newcomer - Level 1
    2022-02-10
    Ipd 2400 noise and wistle on music and wistle noise after | Power Amplifiers with DSP and Network

    Hello, i have 1 ipd 2400, when i play music has a very nasty cracking noise ( video 1 at the end ) and when i stop the music have some wistle noise for 1-2 minute and after dissapear.

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    • sabinul
      Dale_M Can you advise if using a different audio source makes any difference? Can you check the speaker connections are fully connected/check cables. Try a different power source. If its not any of this we would advise raising a Technical ticket from the Support tab above.
      • Feb 10
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