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67,448 posts
  • New
    2020-11-10

    how long is it taking to get somebody to reply to a service request?

    is anybody actually processing them and getting people the info of where to send something for repair?

    I've got a dead amp and need to get it in to a repair shop ASAP and nobdy is reposnding to the service request online and the local music tribe repair shop is not answering the phones

    I can literally drive it in a drop it off, but I'm assuming they have to issue an RMA first as it is under warranty being only a few months old

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    0 7
  • Hello,

    I run a circus theatre company who put on performances outdoors.

    We've been touring with a Behringer PMP500 & Dynacord a112 12” passive speakers. They've done everything we have needed so far, however the Behringer PMP500 has a few issues and we're looking for a replacement.

    I'm not sure whether to buy a straight replacement of the same model, or whether I could buy something a bit more powerful whilst I'm at it? Will the speakers I have be able to take it?

    Any recommendations will be greatly appreciated! (I know next to nothing about sound equipment so feel free to state the obvious also)

    Cheers,
    Edd

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    0 14
    • Edward Livesey-Casey
      Rex Beckett Hello Edd, the specification for the Dynacord A112 lists the peak power handling as 1000 Watts. I think you could upgrade to a PMP4000 or PMP6000 mixer if the additional channels or flexibility would be a benefit. Both of these mixers have about twice the output power than the PMP500 but are still within the capabilities of your speakers.

      If you want it even louder, get two additional A112 speakers and connect them in parallel to the current ones. Both the PMP4000 and PMP6000 would drive either two or four A112 8 Ohm speakers.
      • Oct 21
      • Which Behringer PMP?
        Edward Livesey-Casey Hi Rex,
        Thank you so much for your reply, it's really useful.
        Somebody else suggested I might be better going for the following: https://www.thomann.de/de/yamaha_emx_5.htm
        Do you have any thoughts on the Yamaha EMX 5?
        Thanks again!
        • Oct 21
      • Which Behringer PMP?
        Rex Beckett I don't have any personal experience of the EMX 5 but it has similar facilities to your existing PMP 500 and about double the output power. The EMX 5 lacks the graphic EQ but has a simpler, one knob control which may be easier for your application. The choice depends on a couple of factors:

        Do you want a desktop style mixer with faders or would a box style with rotary level controls be OK. Faders can be better when there is a sound engineer riding the levels. The box format can be more convenient for set-and-forget applications.

        Could you benefit from additional mic or line channels in the future? The EMX 5 has a similar line-up to the PMP500 so would not give much upside - except for the output power.
        • Oct 21
  • 2020-10-13

    I have a preamp with a Line: Max. 11volts/1Kohms. Which sensitivity input should I use on my KM750...0.77, 26dB or 1.4 volts.

    Thanks in advance, folks.

    0 10
  • 2020-10-09

    Looking for a replacement power switch for a epx4000?

    0 15
    • Anthony Dorris
      Kyle Johnson Hi Anthony, Kyle from Music Tribe here. For spare parts inquiries, please submit a Support ticket by clicking the Support link at the top of the page.
      • Oct 9
  • 2020-09-28

    i have a Behringer INUKE nu6000 which stop powering up, i am trying to find an authorize Behringer service center in connecticut , can anyone help.

    Frank

    0 20
    • Frank Johnson
      Kyle Johnson Hi Frank, Kyle here with Music Tribe. Please submit a Support ticket by clicking the Support link at the top of the page.
      • Sep 28
  • 2020-09-27

    I need a replacement mode switch for a behringer europower pmp2000 P.a .

    0 11
    • Casey feagin
      Rex Beckett I suggest that you open a Care ticket for this. At the top of this page, click Support -> Create a Care Ticket and select Type: Spare Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Sep 27
    • Casey feagin
      Casey feagin I Have. I haven't heard anything back yet.
      • Sep 28
  • 2020-09-11

    Recently purchased this amp and wanted to set it up with 4 independently adjustable mono outs.

    I have Main LR as input from my X32 connected to input A and B and amp set to mono. Output for A and B is identical and adjusts with the control knob for channel A. No separate response on channel B.

    Pretty sure I'm doing something incorrectly...

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    0 14
    • Joshua Perkins
      Joshua Perkins Just noticed that channels B and D wire to 2+ and 2-.
      • Sep 11
      • Behringer NX4-6000 Output Configuration
        Dave Morrison The signal to B and D are present on both "A" (2+, 2-) & "B" (1+, 1-) and "C" (2+, 2-) & "D" (1+, 1-) respectively. You don't need 4 pole cables unless you want to send both signals down one cable.
        • Sep 11
    • Joshua Perkins
      Joshua Perkins Could that cause this issue? My apologies, I do not have any 4 pole SpeakONs on hand to try...
      • Sep 11
    • Joshua Perkins
      Dave Morrison Don't set the switch to "mono", use "stereo" instead. Mono will send input "A" to both amplifier "A" and "B". The same is true for C and D
      • Sep 11
  • 2020-08-06

    I have several iNukes the fans have quit working in. Is there an easy fix? or a repair depot? I am really frustrated with the current support setup create a ticket and it sits for days...........

    0 15
    • Chris Williams
      Chris Edwards Hi cwilliams4816, could you please share your case number and I will look into the current status of this for you.
      • Aug 6
      • Fans do not work iNuke NU4-6000
        Chris Williams CAS-126264-Q2X1Y9 this is on my NX6000 with protect issues, this is in addition to 2 - NU4-6000's with fan issues, I figured making a ticket for the fan issues was pointless I just want to get them repaired.
        • Aug 7
    • Chris Williams
      Chris Edwards Hi cwilliams4816, thanks for providing this. Upon checking I can see my colleague William reached out to you on the 07/08/2020, could you please confirm if you have received his email? Please check your spam and junk folders if you cannot find anything in your main inbox. If you cannot find it please let me know and I will request it to be resent.
      • Aug 9
    • Chris Williams
      Chris Williams I did not find the email in any of my accounts. It may have been lost.
      • Aug 10
    • Chris Williams
      Chris Edwards Hi cwilliams4816, thank you for letting me know. I have asked my colleague William to reach out to you again. Please keep an eye on your spam and junk folders as well as your main inbox for his reply.
      • Aug 10
  • 2020-07-15
    HI GUYS I'M GOING TO ASK ABOUT BEHRINGER NX4-6000 RMS POWER, IS THIS CORRECT? BEHRINGER NX4-6000 Specifications: • Output power (per channel, four channels): 315 watts RMS, 440 watts peak (8 ohms), 680 watts RMS, 860 watts peak (4 ohms), 1040 watts RMS, 1600 watts peak (2 ohms) • Output power (per channel pair, bridge mono): 1250 watts RMS, 1600 watts peak (8 ohms), 2050 watts RMS, 3000 watts peak (4 ohms) • Frequency response: 20 - 20,000 Hz, +0/-2 dB • Distortion: < 0.2% • Signal-to-noise ratio: > 100 dB • Power supply: 220V, 60 Hz • Dimensions: 3.5" H x 19" W x 12.2" D (95 x 482 x 310 mm) • Weight: 12.4 lbs.
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  • 2020-07-06
    We heard a pop and then the amp stopped working. Wondering if this can be reset or if the amp is fried. Should note the fan is no longer coming on.
    0 17
    • Sandra cauley
      Leah from Music Tribe Hey cauleyflower! Please sign up or log in and create a Care Ticket to have an Amplifier Specialist help you with your device. Just log in, click on the Support link above, and fill out a Care Ticket. Thanks!
      • Jul 6
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