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250,909 members
128,128 posts
  • New
    scottydoodah
    Newcomer - Level 1
    2020-11-10

    how long is it taking to get somebody to reply to a service request?

    is anybody actually processing them and getting people the info of where to send something for repair?

    I've got a dead amp and need to get it in to a repair shop ASAP and nobdy is reposnding to the service request online and the local music tribe repair shop is not answering the phones

    I can literally drive it in a drop it off, but I'm assuming they have to issue an RMA first as it is under warranty being only a few months old

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  • eddlc
    Newcomer - Level 1
    2020-10-21

    Hello,

    I run a circus theatre company who put on performances outdoors.

    We've been touring with a Behringer PMP500 & Dynacord a112 12” passive speakers. They've done everything we have needed so far, however the Behringer PMP500 has a few issues and we're looking for a replacement.

    I'm not sure whether to buy a straight replacement of the same model, or whether I could buy something a bit more powerful whilst I'm at it? Will the speakers I have be able to take it?

    Any recommendations will be greatly appreciated! (I know next to nothing about sound equipment so feel free to state the obvious also)

    Cheers,
    Edd

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    0 71
    • eddlc
      RexBeckett Hello Edd, the specification for the Dynacord A112 lists the peak power handling as 1000 Watts. I think you could upgrade to a PMP4000 or PMP6000 mixer if the additional channels or flexibility would be a benefit. Both of these mixers have about twice the output power than the PMP500 but are still within the capabilities of your speakers.

      If you want it even louder, get two additional A112 speakers and connect them in parallel to the current ones. Both the PMP4000 and PMP6000 would drive either two or four A112 8 Ohm speakers.
      • October 21, 2020
      • Which Behringer PMP?
        eddlc Hi Rex,
        Thank you so much for your reply, it's really useful.
        Somebody else suggested I might be better going for the following: https://www.thomann.de/de/yamaha_emx_5.htm
        Do you have any thoughts on the Yamaha EMX 5?
        Thanks again!
        • October 21, 2020
      • Which Behringer PMP?
        RexBeckett I don't have any personal experience of the EMX 5 but it has similar facilities to your existing PMP 500 and about double the output power. The EMX 5 lacks the graphic EQ but has a simpler, one knob control which may be easier for your application. The choice depends on a couple of factors:

        Do you want a desktop style mixer with faders or would a box style with rotary level controls be OK. Faders can be better when there is a sound engineer riding the levels. The box format can be more convenient for set-and-forget applications.

        Could you benefit from additional mic or line channels in the future? The EMX 5 has a similar line-up to the PMP500 so would not give much upside - except for the output power.
        • October 21, 2020
  • Tempo
    Newcomer - Level 1
    2020-10-13

    I have a preamp with a Line: Max. 11volts/1Kohms. Which sensitivity input should I use on my KM750...0.77, 26dB or 1.4 volts.

    Thanks in advance, folks.

    0 75
  • AnthonyBlakeDorris
    Newcomer - Level 1
    2020-10-09

    Looking for a replacement power switch for a epx4000?

    0 65
    • AnthonyBlakeDorris
      KyleJohnson Hi Anthony, Kyle from Music Tribe here. For spare parts inquiries, please submit a Support ticket by clicking the Support link at the top of the page.
      • October 9, 2020
  • fj0094
    Newcomer - Level 1
    2020-09-28

    i have a Behringer INUKE nu6000 which stop powering up, i am trying to find an authorize Behringer service center in connecticut , can anyone help.

    Frank

    0 77
    • fj0094
      KyleJohnson Hi Frank, Kyle here with Music Tribe. Please submit a Support ticket by clicking the Support link at the top of the page.
      • September 28, 2020
      • Behringer INUKE NU6000 power amplifier
        artiobras1 Hola, a mi me pasa lo mismo, he intentado enviar un ticket seleccionando garantia, he rellenado todo el formulario excepto en la fecha de compra que no me deja seleccionarla y no consigo que se envie el ticket, me podrias decir algo, muchas gracias.
        • December 27, 2020
      • Behringer INUKE NU6000 power amplifier
        KyleJohnson Hi Angel, if you are still having trouble with this, try submitting your ticket as "Pre Sales" which requires less information. We can then try to see what is going on.
        • December 28, 2020
  • Greenvillin
    Newcomer - Level 1
    2020-09-27

    I need a replacement mode switch for a behringer europower pmp2000 P.a .

    0 159
    • Greenvillin
      RexBeckett I suggest that you open a Care ticket for this. At the top of this page, click Support -> Create a Care Ticket and select Type: Spare Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • September 27, 2020
    • Greenvillin
      Greenvillin I Have. I haven't heard anything back yet.
      • September 28, 2020
  • Perkij
    Newcomer - Level 1
    2020-09-11

    Recently purchased this amp and wanted to set it up with 4 independently adjustable mono outs.

    I have Main LR as input from my X32 connected to input A and B and amp set to mono. Output for A and B is identical and adjusts with the control knob for channel A. No separate response on channel B.

    Pretty sure I'm doing something incorrectly...

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    0 77
    • Perkij
      Perkij Just noticed that channels B and D wire to 2+ and 2-.
      • September 11, 2020
      • Behringer NX4-6000 Output Configuration
        DaveMorrison The signal to B and D are present on both "A" (2+, 2-) & "B" (1+, 1-) and "C" (2+, 2-) & "D" (1+, 1-) respectively. You don't need 4 pole cables unless you want to send both signals down one cable.
        • September 11, 2020
    • Perkij
      Perkij Could that cause this issue? My apologies, I do not have any 4 pole SpeakONs on hand to try...
      • September 11, 2020
    • Perkij
      DaveMorrison Don't set the switch to "mono", use "stereo" instead. Mono will send input "A" to both amplifier "A" and "B". The same is true for C and D
      • September 11, 2020
  • cwilliams4816
    Newcomer - Level 1
    2020-08-06

    I have several iNukes the fans have quit working in. Is there an easy fix? or a repair depot? I am really frustrated with the current support setup create a ticket and it sits for days...........

    0 72
    • cwilliams4816
      ChrisEdwards1 Hi cwilliams4816, could you please share your case number and I will look into the current status of this for you.
      • August 6, 2020
      • Fans do not work iNuke NU4-6000
        cwilliams4816 CAS-126264-Q2X1Y9 this is on my NX6000 with protect issues, this is in addition to 2 - NU4-6000's with fan issues, I figured making a ticket for the fan issues was pointless I just want to get them repaired.
        • August 7, 2020
    • cwilliams4816
      ChrisEdwards1 Hi cwilliams4816, thanks for providing this. Upon checking I can see my colleague William reached out to you on the 07/08/2020, could you please confirm if you have received his email? Please check your spam and junk folders if you cannot find anything in your main inbox. If you cannot find it please let me know and I will request it to be resent.
      • August 9, 2020
    • cwilliams4816
      cwilliams4816 I did not find the email in any of my accounts. It may have been lost.
      • August 10, 2020
    • cwilliams4816
      ChrisEdwards1 Hi cwilliams4816, thank you for letting me know. I have asked my colleague William to reach out to you again. Please keep an eye on your spam and junk folders as well as your main inbox for his reply.
      • August 10, 2020
  • DJBOGS
    Contributor - Level 1
    2020-07-15
    HI GUYS I'M GOING TO ASK ABOUT BEHRINGER NX4-6000 RMS POWER, IS THIS CORRECT? BEHRINGER NX4-6000 Specifications: • Output power (per channel, four channels): 315 watts RMS, 440 watts peak (8 ohms), 680 watts RMS, 860 watts peak (4 ohms), 1040 watts RMS, 1600 watts peak (2 ohms) • Output power (per channel pair, bridge mono): 1250 watts RMS, 1600 watts peak (8 ohms), 2050 watts RMS, 3000 watts peak (4 ohms) • Frequency response: 20 - 20,000 Hz, +0/-2 dB • Distortion: < 0.2% • Signal-to-noise ratio: > 100 dB • Power supply: 220V, 60 Hz • Dimensions: 3.5" H x 19" W x 12.2" D (95 x 482 x 310 mm) • Weight: 12.4 lbs.
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    0 233
  • cauleyflower
    Newcomer - Level 1
    2020-07-06
    We heard a pop and then the amp stopped working. Wondering if this can be reset or if the amp is fried. Should note the fan is no longer coming on.
    0 74
    • cauleyflower
      leah Hey cauleyflower! Please sign up or log in and create a Care Ticket to have an Amplifier Specialist help you with your device. Just log in, click on the Support link above, and fill out a Care Ticket. Thanks!
      • July 6, 2020
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