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190,448 posts
  • New
    Newcomer - Level 1

    Error light blinking 

    please help 

    View Video
    0 22
    • kbherrig
      Paul_Vannatto Page 5 of the manual explains the error light purpose. Check the input signals as well as the wordclock to make sure they are correct.
      • Jan 20
  • New
    Newcomer - Level 1

    My PMP500 seems to have developed a problem. When pwered up the unit comes on for a few seconds and then cuts out. It seems the internal fan is not coming on. I assume it may be more than replacing the fan but have no idea as I'm not an electrician.

    0 20
    • Stevemaccal62
      WilliamR Hello, this sounds like a hardware issue that may need service. Please click on the Support link above and create a Tech support ticket and someone will contact you directly as soon as possible.
      • Jan 12
  • New
    Newcomer - Level 1


    I just purchased a nx4-6000 amp. After hooking a stage monitor to it, it went into Protect Mode on all four channels. I unhooked all cables and followed the instructions to reset it, but it still won't do anything. The breaker in the back doesn't seem to have tripped or at least it won't reset. Any ideas.


    0 438
    • SpideyMan19622
      Nigel67 Hi SpideyMan19622. I am sorry to hear that your brand new NX4-6000 has failed straight away. It looks as though you have tried everything possible to get the unit out of the Protect Mode and it hasn't worked. If the unit is still under 30 days from purchase, you can go back to the shop that sold you the amplifier and request a DOA replacement. If older than that, still go back to the shop and they will get the amplifier repaired.
      • Jan 11
    • SpideyMan19622
      RacerX I have the same problem, NX4-6000 locked in protect mode and need some help please. I tried to purchase the schematic for the NX4-6000 and support just sent out a basic reply about finding a repair location in my area. I asked them the following question: If you can not send a schematic, can you please tell me the part type and number of the following amp board devices?
      R319 Nothing, crickets... maybe one of you might be able to help me. I bought these amps due to them supposedly having built in protection... they have protection, from starting a fire, but definitely not protecting the amplifier! Thank you!
      • Jan 29
      • My NX46000 Power Amp is stuck in Protect Mode
        RacerX Still no help? Pathetic.
        • Feb 19
    • SpideyMan19622

      Just had one of our amplifiers do the same thing.

      • May 16
    • SpideyMan19622

      Had same issue twice with same amp. They repaired it. Worked for awhile. Then took it home and stored it. Pulled it out for a show and it broke in same way. I repair electronics. I’m going to get this figured out. Needed a reason to get another O-Scope

      • Nov 9
  • New
    Newcomer - Level 2

    I bought a spare input board for my 14000 amp direct from their parts dept. However I never used it because it was not the board that was giving trouble at the time. The amp started to give trouble again so I decided to put in the board. It never worked so they replaced it. The replaced one never work also so I ordered another through one of their repair agent. It never worked also. They advised me to ship the amp to one of their repair shops, saying it maybe another issue with it. The repairers told them that the input board is not compatible with the older model amps and it is for the newer models. They refused to take back the two boards and closed my case leaving me with two useless boards. Spending $4000 US for a amp and having these problems does not worth it. Better to buy chinese knockoffs because they help you with parts that can repair their amp.

    0 13
    • thunderbpsounds
      Dale_M In hindsight it may have been better to have organise a non warranty repair with an official Lab Gruppen approved repair centre, if you still require assistance please go to the Support tab above and select Service so our team can advise you of your options.
      • Jan 12
    • thunderbpsounds

      The amp is at an approved centere in the USA and they are the ones that determine the input boards are not compatible with the older model 14000 amps and the parts department refused to take back the boards. I have two useless boards and a huge bill to repair the amp. That could have been resolved where the amp is used in the Caribbean had they sold me a compatible board in the first instance. If you update the board you suppose to know if it will work on older model amps.

      • Jan 12
  • New
    Contributor - Level 2

    Is there a recommended replacement fan for the NU3000?

    0 19
    • DanielThompson
      Nigel67 Hi DanielThompson. Our spares team will be able to advise you pricing and availability for a replacement fan. Please raise a ticket to them. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spare Parts tab and submit a ticket. Or if you are looking at another manufacturers fan, the specification is usually written on the fan and you can measure its dimensions. Please make sure if you do go inside the unit that the power is disconnected from the unit. This will void any remaining warranty though.
      • December 5, 2021
  • New
    Lab Gruppen
    Triber Moderator

    E Series

    Learn More:

    Amplifiers with Flexible Output Channels and Energy Star Certification for Installation Applications

    From: $2,399

    #LabGruppen #E204 #E404 #ESeries #PowerAmplifiers

    0 36
  • New
    Newcomer - Level 1

    Hello, I have a sound reinforcement business in Guayaquil-Ecuador South America.  I need to buy parts to repair an FP7000 LAB GRUPPEN AMPLIFIER.  Where can I find a dealer to sell me the parts?


    0 14
    • sonidoduarte
      KyleJohnson Hello, Kyle here with Music Tribe. Please contact our Parts team. To do so, click on Support and then Spare Parts to submit a ticket.
      • November 21, 2021
  • New
    Newcomer - Level 1

    Hello guys. I have a situation here.. I live in Cambodia at the moment and I have this beautiful amp from Lab Gruppen.

    Model FP10000Q. I had some issues with it and I got it fixed but... we have lost one of the parts :( it's a side panel.

    Can anyone help me get it here? I'm trying to make it but it's not that easy. Could I order it from somewhere somehow??

    Please help me. I need to fix it.

    Thanks in advance.

    0 39
    • kennykennedy
      NicJonesMT Hi There.
      If you click support at the top of the page and submit a Spare Parts ticket, a member of the team will be able to assist you.
      • November 15, 2021
  • New
    Newcomer - Level 1

    I have alot of equipment as a portable dj and entertainer I have an issue I need addressed . I ordered 5 behringer amps back in 2011 along with 4 18 inch subs and 2 dual 15 inch tops and 2 single 15 inch tops. I needed as much to cover different small venues without moving equipment from my main venue gig. the larger amo rack with 4 amps in it which were 2  berhinger 3000 watt amp and 2 4000 watt amps . I used a few times with no problem, never over worked anything ad it was too much for some of the places I played. fast forward to a few years later I took the amp rack out and hooked up everything for an outside event . and about 15 minutes into playing one amp went out. I switched the amp . the next time I used the rack another amp went out. I wasn't pushing it hard or anything. I bought the 6000 watt amp and used it twice same thing . now I have 3 broken amps in my trailer that need to be repaired . they all power on but with any load they click off. usually because of the good price I just replace but as I see now I can't find your products on my supplier's website. what could the problem be? there was no moisture or over hard use. all amps were and is inside of sealed amp racks.

    0 18
    • djmarshallb
      Paul_Vannatto Sweetwater is their new super partner for the US. You will need to contact them for product.
      • November 1, 2021
    • djmarshallb

      not the same as zzound though. credit check on orders payment plans. zzound didn't and offered 12 months. I stocked my business with zzound and American musical.

      • November 4, 2021
  • New
    Newcomer - Level 1

    Hello,  I'm trying to get a replacement power supply as mine has sadly disapeared.  How can I get a hold of a new power supply?


    0 15
    • jmsernell
      Dale_M Hi there please go to the support tab and select Spare Parts, the team will advise you.
      • October 21, 2021
      • behringer Xenyx Q802USB
        jmsernell Thanks Dale, I had sent a message through there last week and have not heard back yet.
        • October 22, 2021
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