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  • PeterH
    Triber
    2021-11-03

    We are replacing the tried and trusted IPD series of DSP-controlled power amplifiers with a new, improved breed of raw power and ultimate control solutions. This move is part of a general strategic leap forward that will benefit you, starting…. Right now!  

    You probably know the feeling: You are planning some fundamental changes, but the time just never seems to be perfect for actually making the big move. But then something unforeseen happens, and suddenly everything aligns, which causes you to pull the trigger on opening a new chapter in your life. That was exactly what happened to us – both specifically when deciding to discontinue the renowned IPD series of power amps and introduce the IPX series, but also on a higher level, as we decided to turn our Swedish facility into a dedicated research and development power house that will be focusing entirely on what they do better than anyone: Design and develop unparalleled amplification and digital signal processing for the future!

     

    Making the Most of an Unfortunate Situation

    As is often the case, unfortunate events tend to occur in quantity. Obviously, 2020 was an unusual and challenging year on a number of levels. First and foremost, the global Coronavirus pandemic took us all by surprise and caused unfathomable human distress across the globe, yet the acute situation also taught many of us new things such as optimizing our collaboration-on-a-distance skill set.

    Fortunately, when entering 2021 it seemed like there was a good chance that things would gradually begin to move back to normal. However, the combination of the pandemic, natural catastrophes and a fire that had consequences throughout the pro audio industry caused severe supply chain problems and skyrocketing freight rates – not just for us, of course, but generally and globally.

    These were the elements that ‘suddenly aligned’ and gave us confidence that now was the time to make some real changes. Transition phases are always painful to some degree, but they are also necessary, and we felt wholeheartedly that it was absolutely the right thing to do – so why wait?

     

    The IPX Move into The Future

    While the IPX series looks very similar to the IPD series that it is replacing, there are indeed a host of improvements to be found under the hood. For instance, the DSP has been upgraded and is prepared to integrate seamlessly with future audio and control protocols.

    Along with sister companies such as TC Electronic and Midas, we have always been a first mover in terms of adopting new technologies, as well as developing them, and this case is no exception. We consider it as a huge benefit to audio professionals when manufacturers across the board agree on standardization and harmonization in order to make your job easier. Therefore, we are pleased to announce that IPX is your bullet-and-future-proof power amp solution. However, this fundamental change of the DSP design also means that IPX is not backwards compatible with the IPD series.

    Further, while specified at the same power ratings as the IPD series (1,200 W and 2,400 W), the new IPX series is more power efficient, and they deliver more power at lower impedance loads. And last but not least, they have a lighter environmental footprint due to their improved power factor load, making them more efficient in terms of sheer electricity consumption.

     

    The Collaborative Move into The Future

    As already mentioned, 2020 turned out to become a year of remote work optimization. However, since Music Tribe has been a global organization for decades, collaborating across country borders and time zones was definitely far from new to us. Along with other factors that pushed in the same direction, we decided to make the move for Lab Gruppen in 2021, ensuring that the engineering staff in Kungsbacka, Sweden, is now allowed to dedicate its every moment of attention to developing, refining, rethinking, improving and designing new products and cutting-edge technologies that will help you stay ahead of the curve.

    This means that production has started taking place in Asia, which may cause concern to some, but please rest assured that you will not experience any changes in terms of quality, sturdiness and reliability. The number one mistake Western companies make when moving production to Asia is more than anything to have missed out on doing their homework properly – on a cultural as well as a practical level. Well, Music Tribe has been present in the region for ages. In fact, far longer than e.g. Apple and other huge consumer goods manufacturers that we have all accepted as high quality vendors long ago. It cannot be stressed enough that this is not a new process of change for us, or a first attempt at dipping the toes in new waters – we have decades of experience with how to manufacture efficiently and reliably out of Asia. And perhaps most important of all, we have a proven track record of successful Pro Audio and MI brands to back our beliefs that this will indeed become very beneficial for all of our customers.

    At the end of the day, all that really matters is providing the finest audio tools imaginable, which in turn empowers you to focus exclusively on delivering stellar results as an passionate audio professional every single day – regardless of whether your field of work is within Touring, Venues, House of Worship, Corporate, Education, or other parts of the Live Sound and AV Install spheres.

     

    Check out our video here: https://youtu.be/Rzg7x7jwgYo 

     

     

     

     

     

     

     

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    1 877
  • New
    QLDSL1
    Newcomer - Level 1
    2021-05-31

    I find it strange lab don't offer patch panels for their amps... I use the PLM stuff exclusively and there's nothing better than a nicely labelled, perfectly made patch panel. 

    I'm a lab dealer, so yes I would buy one if they made one. Since they don't, I looked for an alternative. For anybody else that may find themselves looking, I give you one suggestion. It's a good one.

    Click this link and see  what I think to be a brilliant artist's work:

    Check out PP+

    For those too scared to click the link, google PP+ Patch Panels.

    No, I don't own the company. No, I'm not getting anything from them for posting this.

    It's a simple heads up that there is somebody making affordable and absolutely perfectly built patch panels specifcally designed for purpose. 

    I bought some. Gonna buy some more. You should too. 

    Music Tribe/Lab guys - throw this guy a bone and swing some work his way. He's not your competition, you don't make the products he does. There are plenty of your customers looking for these things and it's in your best interest to help them out. Steer them his way.

    Maybe a gentle suggestion/push/shove.

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    0 64
    • QLDSL1
      Dale_M Many thanks for bringing this to our attention, I will pass on your remarks to the design team.
      • June 1, 2021
  • New
    vincent150678
    Newcomer - Level 1
    2021-04-27

    Hi.

    hope you are well.

    My need : I am a mixer for movies, building my own stage. I want to power 3 channels (3xLF 3xHF) of JBL 4670D (https://jblpro.com/en/site_elements/4670d-spec-sheet)

    and 8 channels of Top speakers (Atmos) DKAUDIO P12C (http://dkaudio.fr/fr/cinema/3d-immersif/plafond/p12-c)

    Rest of surrounds and LFE are self powered. I am also interested in Dante integration + FIR Processing through lake for at least the front channels.

     

    Thanks 

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    0 85
  • New
    Mouzika
    Newcomer - Level 1
    2021-03-08

    Bonjour 

    je viens d'acheter un PDX3000 et je voulais enregistrer mon achat pour bénéficier de la garantie de 10 ans. J'ai tout renseigné mais l'enregistrement ne se fait pas. Cordialement 

    0 85
    • Mouzika
      KyleJohnson Hello, Kyle here with Music Tribe. Did you receive a case number with your registration? Can you provide that number?
      • March 8, 2021
  • New
    palbin
    Newcomer - Level 1
    2021-01-06

    Hello!

     

    I wonder if it is possible to totally bypass DSP in amps IPD 2400 and FP10000Q (and possibly some others similar)?

     

    I suppose it must be but best to check anyways ... .

     

    Best regards

     

    PS. At present I use analogue signal processing of various D/A-processed digital source signals so I don't want to A/D 

    and D/A these signals one more time ... . 

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    0 128
    • palbin
      DavidKnighton Hello Patrick,
      With Lab Gruppen amplifiers, the DSP is what makes them unique and desirable. There's no way to bypass the internal DSP for those select amps, such as IPD, PLM, LUCIA, and D series. The FP series, C series, and E series amps do not feature built in DSP, so if you want the power of Lab Gruppen without the DSP, then you would choose one of these models.
      • January 6, 2021
  • New
    audioconcept
    Newcomer - Level 1
    2020-12-22

    Hello
    One of my PLM5K44 has a problem .. DICO COMM FAULt and all inputs light red flashing
    What is it ?
    how can I solve ?
    Thanks

     

    0 95
    • audioconcept
      Dale_M Hi Dominique, given the above information there is definitely a fault with your unit and it will require repair, can I advise you to go to the above support tab and submit a Service ticket so that we can advise you on a repair?
      • December 22, 2020
      • PLM5K44 DICO COMM FAULT
        audioconcept Hello. i have submitted a service ticket, but this amp already comes from your service , he had a PSU problem... this problem has been resolved but now there is another problem.. Maybe it needs a warranty exchange ???
        • December 22, 2020
  • New
    eightoheight
    Newcomer - Level 1
    2020-12-10

    I have an LM44 and some PLM10000Q's that are on Dante 3.0.1.48 firmware even when running Lake Controller 7 and doing the Lake Update. Is there a way to update this to version 4 firmware for Dante?

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    0 227
    • eightoheight
      PedroRodrigues Hi eightoheight, unfortunately there is not, as they use the older version Brooklyn one module from Audinate. Thank you
      • February 10, 2021
  • New
    thxrd
    Newcomer - Level 2
    2020-12-09


    hello, it is impossible for professional products such as PLM + / D series amplifiers etc. to have an after-sales service on a forum by email, by "ticket" and to send the devices to England from France !!
    this is not serious !! your two French Labgruppen distributors have no spare parts and the deadlines are unknown
    ditto to buy amps
    this is a completely crazy policy

    I am a company that installs in cinema and I stop the Labgruppen brand.
    at Powesoft delivery 24/48 h / after-sales service maximum one week and in the majority of cases 3/4 days and so big concert: loan of replacement.

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    1 112
    • thxrd
      PedroRodrigues Hi thxrd, we are sorry that you feel that way and we are here to assist you in any matter, never the less please consider that all the support is provided submitting the assistance request for support or Spare Parts as you mentioned by following the link below: https://www.labgruppen.com/service.html
      • February 9, 2021
  • New
    ebstrickland
    Newcomer - Level 1
    2020-11-17

    We have an installation using 5 Lab Gruppen D series amplifiers. Two have intermitant issues.

    Who is the US technical support contact for Lab Gruppen?

    0 99
    • ebstrickland
      KyleJohnson Hi Edward, Kyle here with Music Tribe. Please submit a technical support ticket through the Support button at the top of the page.
      • November 17, 2020
    • ebstrickland
      ebstrickland kyle thank you for getting back with me. here's the challange. the job site is 2 hours away. there's a possibility that there's an issue with one or more amplifiers. the online support ticket insists on a serial number. what do i do when there's more than one? a phone call from a technical support individual would be most helpful until we determine what the real issue may be. i do look forward to hearing from someone soon.
      • November 17, 2020
      • USA technical support
        KyleJohnson You can just enter 1 serial number, it's not required for technical support. Please submit a ticket asap so that someone can get back to you.
        • November 17, 2020
  • hoangbaokhoa
    Contributor - Level 2
    2020-10-14

    Hi,

    I am a shop who is selling quite a lot Pdx3000 EU version to local market but many of them has problem with power supply, return ratio is about 1/10 (selling 10, return 1). Please take a look on attached photos (my technician rounds) and advise

    Thanks a lot.

    read more...
    0 296
    • hoangbaokhoa
      john0121 Hi Diem, in this case you should fill out the service request from via the support button at the top of the page. This way the issue is reported direct to our service team who can investigate and follow process with you to determine the root cause.
      • October 14, 2020
      • PDX3000 power supply
        hoangbaokhoa Many thanks. I have created ticket and waiting for solution.
        • 1
        • ·
        • October 29, 2020
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