Statistics

254,204 members
131,865 posts
  • New
    QLDSL1
    Newcomer - Level 1
    2021-05-31

    I find it strange lab don't offer patch panels for their amps... I use the PLM stuff exclusively and there's nothing better than a nicely labelled, perfectly made patch panel. 

    I'm a lab dealer, so yes I would buy one if they made one. Since they don't, I looked for an alternative. For anybody else that may find themselves looking, I give you one suggestion. It's a good one.

    Click this link and see  what I think to be a brilliant artist's work:

    Check out PP+

    For those too scared to click the link, google PP+ Patch Panels.

    No, I don't own the company. No, I'm not getting anything from them for posting this.

    It's a simple heads up that there is somebody making affordable and absolutely perfectly built patch panels specifcally designed for purpose. 

    I bought some. Gonna buy some more. You should too. 

    Music Tribe/Lab guys - throw this guy a bone and swing some work his way. He's not your competition, you don't make the products he does. There are plenty of your customers looking for these things and it's in your best interest to help them out. Steer them his way.

    Maybe a gentle suggestion/push/shove.

    read more...
    0 61
    • QLDSL1
      Dale_M Many thanks for bringing this to our attention, I will pass on your remarks to the design team.
      • Jun 1
  • New
    vincent150678
    Newcomer - Level 1
    2021-04-27

    Hi.

    hope you are well.

    My need : I am a mixer for movies, building my own stage. I want to power 3 channels (3xLF 3xHF) of JBL 4670D (https://jblpro.com/en/site_elements/4670d-spec-sheet)

    and 8 channels of Top speakers (Atmos) DKAUDIO P12C (http://dkaudio.fr/fr/cinema/3d-immersif/plafond/p12-c)

    Rest of surrounds and LFE are self powered. I am also interested in Dante integration + FIR Processing through lake for at least the front channels.

     

    Thanks 

    read more...
    0 61
  • New
    Mouzika
    Newcomer - Level 1
    2021-03-08

    Bonjour 

    je viens d'acheter un PDX3000 et je voulais enregistrer mon achat pour bénéficier de la garantie de 10 ans. J'ai tout renseigné mais l'enregistrement ne se fait pas. Cordialement 

    0 76
    • Mouzika
      KyleJohnson Hello, Kyle here with Music Tribe. Did you receive a case number with your registration? Can you provide that number?
      • Mar 8
  • New
    palbin
    Newcomer - Level 1
    2021-01-06

    Hello!

     

    I wonder if it is possible to totally bypass DSP in amps IPD 2400 and FP10000Q (and possibly some others similar)?

     

    I suppose it must be but best to check anyways ... .

     

    Best regards

     

    PS. At present I use analogue signal processing of various D/A-processed digital source signals so I don't want to A/D 

    and D/A these signals one more time ... . 

    read more...
    0 115
    • palbin
      DavidKnighton Hello Patrick,
      With Lab Gruppen amplifiers, the DSP is what makes them unique and desirable. There's no way to bypass the internal DSP for those select amps, such as IPD, PLM, LUCIA, and D series. The FP series, C series, and E series amps do not feature built in DSP, so if you want the power of Lab Gruppen without the DSP, then you would choose one of these models.
      • Jan 6
  • New
    audioconcept
    Newcomer - Level 1
    2020-12-22

    Hello
    One of my PLM5K44 has a problem .. DICO COMM FAULt and all inputs light red flashing
    What is it ?
    how can I solve ?
    Thanks

     

    0 81
    • audioconcept
      Dale_M Hi Dominique, given the above information there is definitely a fault with your unit and it will require repair, can I advise you to go to the above support tab and submit a Service ticket so that we can advise you on a repair?
      • December 22, 2020
      • PLM5K44 DICO COMM FAULT
        audioconcept Hello. i have submitted a service ticket, but this amp already comes from your service , he had a PSU problem... this problem has been resolved but now there is another problem.. Maybe it needs a warranty exchange ???
        • December 22, 2020
  • New
    eightoheight
    Newcomer - Level 1
    2020-12-10

    I have an LM44 and some PLM10000Q's that are on Dante 3.0.1.48 firmware even when running Lake Controller 7 and doing the Lake Update. Is there a way to update this to version 4 firmware for Dante?

    read more...
    0 133
    • eightoheight
      PedroRodrigues Hi eightoheight, unfortunately there is not, as they use the older version Brooklyn one module from Audinate. Thank you
      • Feb 10
  • New
    thxrd
    Newcomer - Level 2
    2020-12-09


    hello, it is impossible for professional products such as PLM + / D series amplifiers etc. to have an after-sales service on a forum by email, by "ticket" and to send the devices to England from France !!
    this is not serious !! your two French Labgruppen distributors have no spare parts and the deadlines are unknown
    ditto to buy amps
    this is a completely crazy policy

    I am a company that installs in cinema and I stop the Labgruppen brand.
    at Powesoft delivery 24/48 h / after-sales service maximum one week and in the majority of cases 3/4 days and so big concert: loan of replacement.

    read more...
    1 104
    • thxrd
      PedroRodrigues Hi thxrd, we are sorry that you feel that way and we are here to assist you in any matter, never the less please consider that all the support is provided submitting the assistance request for support or Spare Parts as you mentioned by following the link below: https://www.labgruppen.com/service.html
      • Feb 9
  • New
    ebstrickland
    Newcomer - Level 1
    2020-11-17

    We have an installation using 5 Lab Gruppen D series amplifiers. Two have intermitant issues.

    Who is the US technical support contact for Lab Gruppen?

    0 86
    • ebstrickland
      KyleJohnson Hi Edward, Kyle here with Music Tribe. Please submit a technical support ticket through the Support button at the top of the page.
      • November 17, 2020
    • ebstrickland
      ebstrickland kyle thank you for getting back with me. here's the challange. the job site is 2 hours away. there's a possibility that there's an issue with one or more amplifiers. the online support ticket insists on a serial number. what do i do when there's more than one? a phone call from a technical support individual would be most helpful until we determine what the real issue may be. i do look forward to hearing from someone soon.
      • November 17, 2020
      • USA technical support
        KyleJohnson You can just enter 1 serial number, it's not required for technical support. Please submit a ticket asap so that someone can get back to you.
        • November 17, 2020
  • hoangbaokhoa
    Contributor - Level 2
    2020-10-14

    Hi,

    I am a shop who is selling quite a lot Pdx3000 EU version to local market but many of them has problem with power supply, return ratio is about 1/10 (selling 10, return 1). Please take a look on attached photos (my technician rounds) and advise

    Thanks a lot.

    read more...
    0 243
    • hoangbaokhoa
      john0121 Hi Diem, in this case you should fill out the service request from via the support button at the top of the page. This way the issue is reported direct to our service team who can investigate and follow process with you to determine the root cause.
      • October 14, 2020
      • PDX3000 power supply
        hoangbaokhoa Many thanks. I have created ticket and waiting for solution.
        • 1
        • ·
        • October 29, 2020
  • Avaco
    Newcomer - Level 1
    2020-10-05

    Hey there,

    after months i was on tour with my ipd1200 & 2400 (build in case with router), open my iPad with the new iPadOS 14 to change settings of the DSP, but IntelliDrive Controller doesn't work. I didn't find the App now at Apples App Store to make a new install??

    For me as a mobile DJ i use the IntelliDrive with the iPad to listen and setup, was a big point for the ipd Series.

    Did you plan an upgrade for the mobile solution in near time or is there another solution?

    Kind Regards, Andreas

    read more...
    0 101
    • Avaco
      PedroRodrigues Hi Andreas, unfortunately at this moment we cannot provide any update on this matter, I;m surer we will soon but I cannot provide a time window. The latest version available is IntelliDrive Controller Software Version 1.2.8. please follow the link below to access it :https://www.labgruppen.com/labgruppen/product?modelCode=P0CNR
      • October 5, 2020
    • Avaco
      Avaco Hi Pedro,
      Thx for your fast reply! Do i right understand, at this moment i have to go around with a Laptop or a Mac to setup the DSP?
      The latest Software is for Windows & MacOS?!!
      • October 5, 2020
      • IntelliDrive Controller on iPad with iPadOS 14
        PedroRodrigues Hi Andreas please bare with us we will have some news about this matter I just can't provide a time frame. Thank you
        • 1
        • ·
        • October 5, 2020
      • IntelliDrive Controller on iPad with iPadOS 14
        Avaco Ah Ok, thank you for this information. I'll waiting for
        • 1
        • ·
        • October 5, 2020
Go to page