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250,910 members
128,129 posts
  • New
    palbin
    Newcomer - Level 1
    2021-01-06

    Hello!

     

    I wonder if it is possible to totally bypass DSP in amps IPD 2400 and FP10000Q (and possibly some others similar)?

     

    I suppose it must be but best to check anyways ... .

     

    Best regards

     

    PS. At present I use analogue signal processing of various D/A-processed digital source signals so I don't want to A/D 

    and D/A these signals one more time ... . 

    read more...
    0 112
    • palbin
      DavidKnighton Hello Patrick,
      With Lab Gruppen amplifiers, the DSP is what makes them unique and desirable. There's no way to bypass the internal DSP for those select amps, such as IPD, PLM, LUCIA, and D series. The FP series, C series, and E series amps do not feature built in DSP, so if you want the power of Lab Gruppen without the DSP, then you would choose one of these models.
      • Jan 6
  • New
    audioconcept
    Newcomer - Level 1
    2020-12-22

    Hello
    One of my PLM5K44 has a problem .. DICO COMM FAULt and all inputs light red flashing
    What is it ?
    how can I solve ?
    Thanks

     

    0 80
    • audioconcept
      Dale_M Hi Dominique, given the above information there is definitely a fault with your unit and it will require repair, can I advise you to go to the above support tab and submit a Service ticket so that we can advise you on a repair?
      • December 22, 2020
      • PLM5K44 DICO COMM FAULT
        audioconcept Hello. i have submitted a service ticket, but this amp already comes from your service , he had a PSU problem... this problem has been resolved but now there is another problem.. Maybe it needs a warranty exchange ???
        • December 22, 2020
  • New
    eightoheight
    Newcomer - Level 1
    2020-12-10

    I have an LM44 and some PLM10000Q's that are on Dante 3.0.1.48 firmware even when running Lake Controller 7 and doing the Lake Update. Is there a way to update this to version 4 firmware for Dante?

    read more...
    0 123
    • eightoheight
      PedroRodrigues Hi eightoheight, unfortunately there is not, as they use the older version Brooklyn one module from Audinate. Thank you
      • Feb 10
  • New
    thxrd
    Newcomer - Level 2
    2020-12-09


    hello, it is impossible for professional products such as PLM + / D series amplifiers etc. to have an after-sales service on a forum by email, by "ticket" and to send the devices to England from France !!
    this is not serious !! your two French Labgruppen distributors have no spare parts and the deadlines are unknown
    ditto to buy amps
    this is a completely crazy policy

    I am a company that installs in cinema and I stop the Labgruppen brand.
    at Powesoft delivery 24/48 h / after-sales service maximum one week and in the majority of cases 3/4 days and so big concert: loan of replacement.

    read more...
    1 104
    • thxrd
      PedroRodrigues Hi thxrd, we are sorry that you feel that way and we are here to assist you in any matter, never the less please consider that all the support is provided submitting the assistance request for support or Spare Parts as you mentioned by following the link below: https://www.labgruppen.com/service.html
      • Feb 9
  • New
    krzyslangos
    Newcomer - Level 1
    2020-11-24

    Hi :)

     

    I read Lake Processing manual, and there is information about the Direct Lake Messaging third party protocol (DLM) which is provided for LM and PLM Series devices.

     

    Is i possible to get integration of external control and monitoring applications such as AMX and Crestron with D series Lab Gruppen amplifiers?

     

    The most desirable functions like:

    - Standby power control

    - Preset Recall

    - Amp Routing

    read more...
    0 110
  • New
    ebstrickland
    Newcomer - Level 1
    2020-11-17

    We have an installation using 5 Lab Gruppen D series amplifiers. Two have intermitant issues.

    Who is the US technical support contact for Lab Gruppen?

    0 84
    • ebstrickland
      KyleJohnson Hi Edward, Kyle here with Music Tribe. Please submit a technical support ticket through the Support button at the top of the page.
      • November 17, 2020
    • ebstrickland
      ebstrickland kyle thank you for getting back with me. here's the challange. the job site is 2 hours away. there's a possibility that there's an issue with one or more amplifiers. the online support ticket insists on a serial number. what do i do when there's more than one? a phone call from a technical support individual would be most helpful until we determine what the real issue may be. i do look forward to hearing from someone soon.
      • November 17, 2020
      • USA technical support
        KyleJohnson You can just enter 1 serial number, it's not required for technical support. Please submit a ticket asap so that someone can get back to you.
        • November 17, 2020
  • New
    haglez
    Newcomer - Level 1
    2020-11-14

    NESECITO AYUDA CON ESTE CASO.ENVIE ESTE EQUIPO A REPARAR EN AL TALLER EN ATLANTA HACE MAS DE UN MES .

    DE ACUERDO AL CARE PORTAL EN LA PGINA ,EL EQUPO FUE REPARADO.PERO NO LO HE RECIBIDO DE REGRESO.NO SE QUE PASA .

     

    GRACIAS

    read more...
    0 59
    • haglez
      ChrisEdwards1 Hi haglez, upon checking the RMA provided to you in your case I can see the unit was shipped back to you yesterday. If you do not receive it back within the next few days I would recommend replying back to the last email received from the case, my colleague who assisted you with your request will then be able to investigate this further for you.
      • November 16, 2020
  • New
    OlofSöderlind
    Newcomer - Level 1
    2020-11-13

    Hi !

    I can´t seem to find a program for my Behringer AX6240Z amplifier so I can go in by USB and adjust settings.

    The first download are not to be found anymore.

    There must be a way /another program to go into the AX !?

    So frustrating , I hope someone can help me. 

    Thanks

    read more...
    0 52
  • hoangbaokhoa
    Contributor - Level 2
    2020-10-14

    Hi,

    I am a shop who is selling quite a lot Pdx3000 EU version to local market but many of them has problem with power supply, return ratio is about 1/10 (selling 10, return 1). Please take a look on attached photos (my technician rounds) and advise

    Thanks a lot.

    read more...
    0 234
    • hoangbaokhoa
      john0121 Hi Diem, in this case you should fill out the service request from via the support button at the top of the page. This way the issue is reported direct to our service team who can investigate and follow process with you to determine the root cause.
      • October 14, 2020
      • PDX3000 power supply
        hoangbaokhoa Many thanks. I have created ticket and waiting for solution.
        • 1
        • ·
        • October 29, 2020
  • johncucchi
    Newcomer - Level 1
    2020-10-13

    I am scehdued to buy this amp. I wish there were a manual to understand and answer some questions. I saw all the youtubes.

    Can different FX be set as prests?

    Can the pedal be assigned to turn specific FX on/off?

    Can the harmonies be prest? As in a single or double footswitchable?

    Thanks, John

    [email protected]

    read more...
    0 164
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