Statistics

229,577 members
104,644 posts
  • New
    Volta
    Newcomer - Level 1
    2021-04-06

    Hi,

    We are looking for recone kits for the Tannoy DC2546 speaker. There are four DC2546 speakers used as mid speakers in our Hill M4 PA system. All four of them have to be reconed. 

    0 22
    • Volta
      KyleJohnson Hello, Kyle with Music Tribe here. For parts ordering please click on Support at the top of the page and then submit a Spare Parts ticket.
      • Apr 6
  • New
    dreamer1583
    Newcomer - Level 1
    2021-04-02

    Hi everybody, I'm looking for technical data for the activer studio monitor Tannoy AMS 8 EUR (Vintage). 

    Thaks a lot for the help.

    Regards.

     

    0 28
  • New
    michal2512
    Newcomer - Level 1
    2021-03-30

    Hi. I've got Tannoy Mercury 2.5 speakers. There are broken hightone speakers (photo). Is it any chance to get this parts?

     

    Thanks and advice.

    Michal

     

    PS. Mayby some technical data someone knows?

    read more...
    0 31
    • michal2512
      ChrisEdwards1 Hi michal2512, if you have not yet done so I would recommend submitting a spares ticket. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spares tab and submit a ticket. Many thanks
      • Mar 30
  • New
    giobardo
    Newcomer - Level 1
    2021-03-28

    looking for a tweeter to replace my dual concentric 3833gg

    0 30
    • giobardo
      KyleJohnson Hello, Kyle with Music Tribe here. For spare parts ordering please click on the Support link at the top of the page and then click on Spare Parts to submit a ticket.
      • Mar 28
  • New
    DavidintheMusicTribe
    Newcomer - Level 1
    2021-03-28

    Dear Tannoy,

    I am interested in your Tannoy Gold 8 Active Studio Nearfield Monitors but I note that the lower frequnct response is capped at 50Hz, what solution do you provide for the 0 - 50Hz sub-bass?  

    0 27
    • DavidintheMusicTribe
      PedroRodrigues Hi DavidintheMusicTribe effectively you are correct the Tannoy Gold 8 at ±3 dB offers a Frequency response of 54 Hz – 20 kHz and at -10 dB offers a Frequency response of 40 Hz – 20 kHz, unfortunately at this moment we do not offer any product that includes in there frequency response the lower frequency spectrum that you are referring to. Please also consider that the majority of studio subwoofers will offer a frequency spectrum of 24 Hz - 85 Hz at -6dB. Thank you
      • Apr 17
  • New
    iamcustomer
    Newcomer - Level 1
    2021-03-24

    I have same issue with previous post. I bught the Tannoy Gold 7 monitors. There are pretty loud radio noise from both speakers even without any cable connected to the audio inputs. I tested my old BX5a in the same place There is no noise. Any ideas? Thanks!

    read more...
    0 44
    • iamcustomer
      ChrisEdwards1 Hi iamcustomer, it is common for the Coils of copper wires in the drivers to pick up radio waves and other interference which will, in turn, be amplified through your loudspeaker. However, radio interference can also be a sign of a bad ground signal. If you don't already ground your system I would recommend doing so and if you do I would check the connections.

      If after this you are still experiencing issues I would recommend submitting a technical support case for this issue to be investigated further.
      • Mar 24
    • iamcustomer
      iamcustomer Thanks. I already ground my system using grounded power strip. What connections should I check?
      • Mar 24
  • New
    NoamA
    Newcomer - Level 1
    2021-03-20

    Hi, I live in Irvine, CA. I would like to buy Revolution XT 8F-GW and take delivery before April 15, but I cannot find any reseller in the US which has it in stock.
    Can you help? Thanks,
    Noam  [email protected]

    0 25
    • NoamA
      Dale_M Hi Noam are you able to submit the above through on a Pre Sales Support ticket? I can then see if the team are able to advise you (as they are not on community)
      • Mar 21
  • New
    mikeandrade
    Newcomer - Level 1
    2021-03-16

    Hi, I just wanted to know what the typical wait time is to get a response, after creating a case number for a replacement part?

    0 31
  • New
    Vips
    Newcomer - Level 1
    2021-03-11

    Hi,

     

    I have a Tannoy Arena subwoofer which appears to have developed a problem. It plays very quietly and sometimes makes strange noises. I have tested the driver separately and it appears to work fine. 

    Is it possible to obtain a new amplifier for this model?

     

    Kind regards,

     

    Vips

    read more...
    0 31
    • Vips
      Dale_M Hi Vips as this is a Spares inquiry we don't have viability of inventory, can I ask that you submit a Spares ticket via the Support tab above and the team can advise price and availability for you please?
      • Mar 11
  • New
    nlbrown
    Newcomer - Level 1
    2021-03-06

    Hello. Can anybody help me source a LF driver for teh original (blue) reveal active.

    Now Tannoy is part of Music tribe, it seems impossible to contact anybody there.

     

    Its a far cry from when I used to be a Tannoy dealer & could pick up the phone andorder part on next day delivery!

    read more...
    0 45
    • nlbrown
      RexBeckett Hi, the best way forward is to open a Care ticket for this.

      At the top of this page, click Support then scroll down the new page and select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Mar 6
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