Statistics

216,326 members
89,539 posts
  • New
    Teamfabix
    Newcomer - Level 1
    2020-12-18

    Hello, 

    I recently got a system IDP 10" and it works amazingly. 
    I am looking for the software ro my Mac to control the internal parameters. 
    Where I can find a copy and license? 
    best, 

    0 14
    • Teamfabix
      ChrisEdwards1 Hi Fabix, I have included a copy of the requested information in the below link. I hope this helps.

      https://we.tl/t-IGtRPd0EYz
      • December 22, 2020
      • Tannoy IDP 10 system - software and calibration
        Teamfabix Chris, Thank you very much for the files. I have to spend minute to remove the dust from one old PC with win XP )))
        I am going to get the Tannoy Vnet USB and RS232 Interface to connect the speakers as well. Thank you very much for your support! have a wonderful day! Merry Xmas to you and family.
        • 1
        • ·
        • December 23, 2020
  • New
    gerard33
    Newcomer - Level 1
    2020-12-18

    Hello - I have just joined this group. I need a replacement tweeter for my Tannoy Mercury M2 speaker, please.

    Could anyone help me? Or even direct me to somewhere I might get one.

    Thank you in advance - Gérard

    0 19
    • gerard33
      RexBeckett Hello Gerard. I suggest that you open a Care ticket for this.

      At the top of this page, click Support then scroll down and select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • December 18, 2020
      • Replacement Tannoy M2 / M3 tweeter required please
        gerard33 Thank you Rex - I have now just submitted. fingers crossed ☺
        • December 18, 2020
  • New
    kishalaygd
    Newcomer - Level 1
    2020-12-11

    I am using Tannoy Mercury V4 Tower Speakers.

    Recently 1 of tweeter not working, mostly got damaged. Please help me to find the spare parts.

    0 31
    • kishalaygd
      RexBeckett Hi Kishalay, I suggest that you open a Care ticket for this. At the top of this page, click Support then scroll down and select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • December 11, 2020
      • Tannoy Mercury V4
        kishalaygd I have created a ticket
        • December 12, 2020
  • New
    Egan
    Newcomer - Level 1
    2020-12-08

    Hello

    iam trying find a replacement 7" speaker for one of my tannoy sensys dc1. The speaker rattles loudly during some low frequencies. The outer ring of the speaker shows no damage. Coil issue perhaps. 

    0 37
    • Egan
      KyleJohnson Hi Brian, Kyle here with Music Tribe. You can contact our parts team by clicking on the Support link at the top of the page, then scroll down and select Spare Parts.
      • December 8, 2020
  • New
    AndrewHodgson
    Newcomer - Level 1
    2020-12-04

    Hi I'm looking for a driver for a Tannoy AMS 8 . 

    I've been looking everywhere but nothing. 

    0 16
    • AndrewHodgson
      john0121 Hi Andrew, you can submit a spares parts inquiry via the support button at the top of the page, a member of the team will then be able to provide you with pricing and availability.
      • December 3, 2020
  • New
    kentbyerly1
    Newcomer - Level 1
    2020-12-03

    Does anybody know if recone kits are available for the Tannoy system 10 DMT II studio monitor.

    Thanks

    0 42
    • kentbyerly1
      john0121 Hi Kent, you can submit a spares parts inquiry via the support button at the top of the page, a member of the team will then be able to provide you with pricing and availability.
      • December 3, 2020
    • kentbyerly1
      Tgregorek I got the last 2 diaphragms on the planet.
      • December 4, 2020
  • New
    Aceman23
    Newcomer - Level 1
    2020-11-28

    where i can i get my powered tannoy Ellipse 10 Amp repaired or replaced?

    0 47
    • Aceman23
      RexBeckett Hello James, I suggest that you open a Care ticket for this. At the top of this page, click Support then scroll down and select Service. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • November 28, 2020
      • Need Tannoy Ellipse 10  Replacement Amplfier unit.
        Aceman23 I have tried but i cannot go beyond the model drop down as my model is not there. My studio monitor is The Powered Tannoy Ellipse 10 Non iDP please have them contact me as i cannot go beyond that drop box so i can open a ticket. It is odd they did not post this model it is a professional monitor, please help thank you.
        • November 28, 2020
      • Need Tannoy Ellipse 10  Replacement Amplfier unit.
        RexBeckett James, i suggest that you send a PM to Nigel Turner. He should be able to help you with this.

        Edit: I have send Nigel a PM directing him to this discussion.
        • December 2, 2020
      • Need Tannoy Ellipse 10  Replacement Amplfier unit.
        Aceman23 Thank he did tried to help but he sent me to a person in california who asked for my personal information but has not ignored all my emails. Seems a bit odd i paid huge money for this studio monitors i love them but this is not acceptable i will no longer buy anything from tannoy and will tell my clients and fans from the radio station i work for to stay way from this company. I will ask my lawyers to see if i can make a legal claim. Thank you again.
        • December 22, 2020
      • Need Tannoy Ellipse 10  Replacement Amplfier unit.
        Nigel67 Hi James. Embarrassed is not the word I am sorry to say . I have contacted the technician in our Vegas office. He has received your last e-mail, but they advise me that they are having technical issues with their e-mail system which means most of them are unable to access any e-mails. It does appear that one or two are able to answer e-mails and I have asked for them to reply to you today. So very sorry.
        • December 23, 2020
    • Aceman23
      Nigel67 Hi James, I have seen all three of your tickets in the queue for your Ellipse speaker. One of the spares team in Vegas will get back to you shortly with the information you require.
      • December 3, 2020
      • Need Tannoy Ellipse 10  Replacement Amplfier unit.
        Aceman23 OK well its been over a week, i sent him the information he require, nothing. 4 days ago i emailed that person and nothing. please help or refer me to another technician here in the usa who can help me or you guys can service me.
        • December 21, 2020
  • New
    DarrellTee
    Newcomer - Level 1
    2020-11-27

    Doing some open baffle deigns and need a pair of VX12 drivers with crossovers

    0 24
  • New
    Geoffgiligan1
    Newcomer - Level 1
    2020-11-24

    Hi, I have a pair of Tannoy 605 speakers one of which has blown the bass driver, I am looking for a replacement, the stock number on the rear of the driver is Tannoy 1661, are there any available please .         Thanks 

     

    0 49
    • Geoffgiligan1
      ChrisEdwards1 Hi Geoff, Unfortunately, due to the age of this model the parts you are requesting are now either discontinued or obsolete; In this case, we would recommend getting in touch with Lockwood Audio.

      Lockwood audio have been used by Tannoy for many years for servicing vintage Tannoy and supplying obsolete parts:
      www.lockwoodaudio.co.uk

      Alternatively please try the following eBay seller who stocks various old/rare components:
      http://stores.ebay.co.uk/mainlytannoy
      • November 24, 2020
  • New
    Tibox12
    Newcomer - Level 1
    2020-11-21
     hello,
    my tannoy live mini is set to make a crazy sound all of a sudden while I was listening to music.
    I can't find anything on it, I don't understand what happened.
    Please help me.
    thibaut
    read more...
    0 21
    • Tibox12
      john0121 Hi Thibaut, is the speaker working normally again now or is it still having problems? how were you connected at the time via bluetooth or the mini jack?
      • November 22, 2020
    • Tibox12
      BenNorris21 Hi Thibaut, can you update us what the status is now? I am considering getting this speaker too
      • Jan 21
    • Tibox12
      Tibox12 hello, I was on bluetooth.
      I no longer have a problem, I haven't done anything special.
      Maybe a bug with my bluetooth, I changed my smartphone and the problem is solved by itself.
      • Jan 23
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