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249,869 members
126,954 posts
  • New
    johnmurillo
    Newcomer - Level 1
    2021-05-28

    Good afternoon I contact you in order to get Turbosound IP3000 Main Board, Q04-C9402-17000 to send it to an address in Miami. Since I contacted the distributor in Colombia but they do not have the part and they tell me that it may take 4 months and I need the equipment urgently. Can you help me with this? You can contact me through this chat or my Email [email protected] I would be very grateful if you can help me.

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    0 69
    • johnmurillo
      Dale_M Can I kindly ask that you submit the above via a pre sales ticket from the above support tab as the team don't have a presence on Community.
      • May 29
  • New
    cruzka72
    Newcomer - Level 1
    2021-05-16

    Anyone know where to purchase a replacement driver or reconkng kit for this model, IQ12?

    0 56
    • cruzka72
      ChrisEdwards1 Hi cruzka72, if you have not yet done so please submit a spares ticket. This can be done by going to the support tab at the top of the page and scrolling down to the spares tab.
      • May 16
    • cruzka72
      Dnrbnsn2 Any info on replacement yet? Just put in a ticket and I’m wondering how long it will take.
      • Aug 5
  • New
    Magic42
    Newcomer - Level 1
    2021-04-20

    Looking for a spare compnents for my 2092a sub. I've been noticing the one side of the out on the sub is hissing and crackling. I've already replaced my speakers cause i thought they were the issue. any feedback would be appreicated. 

    0 89
    • Magic42
      Nigel67 Hi Magic42, please contact our spares department and they will be able to help you with regards to spare parts. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spares tab and submit a ticket. A colleague will then be able to get back to you with pricing and availability. Many thanks
      • Apr 19
  • New
    LukEG5VTI
    Newcomer - Level 1
    2021-04-18

    Hi I have a pair of tfl 760s and I believe or of the compression drivers has blown. I want to remove it to get ot fixed but it seems pretty solid in there anyone had any experience with removing these and have any tips?

    0 78
    • LukEG5VTI
      Dale_M Hi there it may be best to submit this on a support ticket (Technical) via the tab above we may have to dig in to the archives to assist you.
      • Apr 18
  • New
    ToddPlesko
    Contributor - Level 2
    2021-04-08

    Hi, I am really struggling with these units.  One has a cracked fuse holder and I cannot get an answer on what model it is, the specs, or how to get a replacement (Yes I have submitted parts ordering tickets).  on my other, the power supply seems to have gone bad.  Does any have info on these part #s and where I might buy them other than from TurboSound/MT?  Thanks in advance.  Frustrated.  

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    0 58
    • ToddPlesko
      DavidKnighton Hello Todd,
      we just spoke over the phone, and sorry to hear it's been frustrating. Short answer is that Music Tribe is the place to order replacement parts for anything Turbosound related. Nicholas Tavcar has your case and should be able to get you a response soon.
      • Apr 8
    • ToddPlesko
      DavidKnighton Todd I was able to find the common part number for the fuse holder. It's FH-B13HA, Music Tribe SKU is G53-26000-22762. You can order these from us, and also found some various sellers online for FH-B13HA. The PSU I'm not so sure on, but the agent will be able to advise on that.
      • Apr 8
  • New
    Volta
    Newcomer - Level 1
    2021-04-06

    Hi,

    We are looking for recone kits for the Tannoy DC2546 speaker. There are four DC2546 speakers used as mid speakers in our Hill M4 PA system. All four of them have to be reconed. 

    0 47
    • Volta
      KyleJohnson Hello, Kyle with Music Tribe here. For parts ordering please click on Support at the top of the page and then submit a Spare Parts ticket.
      • Apr 6
  • New
    kchurch74
    Newcomer - Level 1
    2021-03-21

    I plugged my speaker in last night at a venue that had bad power. A neon sign was pugged into the same power source (that I didn't see). The power popped, sparked and fried the control panel to my Turbosound IQ 12. I need fuses too. Can anyone help? I don't want to order the wrong ones. Thanks!

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    0 63
    • kchurch74
      KyleJohnson Hello, Kyle here with Music Tribe. You can order parts directly from us, please click on Support at the top of the page, then select Spare Parts and submit a ticket.
      • Mar 21
  • New
    mikeandrade
    Newcomer - Level 1
    2021-03-16

    Hi, I just wanted to know what the typical wait time is to get a response, after creating a case number for a replacement part?

    0 72
  • New
    aggelos69
    Newcomer - Level 1
    2021-03-15

    Where can I find the plastic volume knobs for iQ18b and iq15???

    0 83
    • aggelos69
      Dale_M Hi aggelos69 the best route is to simply put a Support ticket through from the tab above and send in a Spares request, the team can then advise you of price and availability.
      • Mar 15
  • New
    EvertonWilliams
    Newcomer - Level 1
    2021-02-23

    Hi I own a DN9849 4×8 PROCESSOR I LOST THE PROGRAM THAT WAS STORED IS THERE ANY WAY TO RETRIEVE IT AND THE MEMORY BATTERY PART#BR2330 IS THAT A RECHARGEABLE BATTERY OR JUST A REGULAR LITHIUM BATTERY 

    0 113
    • EvertonWilliams
      Nigel67 Hi,I am afraid that all User memories will have been lost. You will only have the factory preset memories. It is not a rechargeable battery.
      • Feb 23
    • EvertonWilliams
      EvertonWilliams Thank you
      • Feb 23
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