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250,610 members
127,790 posts
  • bramston
    Newcomer - Level 1
    2020-09-28

     

    The Tannoy ceiling speaker in our office has become dislodged. This happened before my arrival to the office so I'm unsure of what cause the issue; however I have been asked to solve the problem! It doesn't push in or twist into place- is there instructions somehwere on how to secure the speaker again? Or perhaps contact details for someone who could fix the problem? The office is based in Soho, London 

    Many thanks

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    0 96
    • bramston
      DavidKnighton Hello Libby Bramston,
      You should be able to peel off the grill and see some adjustment screws. The screws can be turned clockwise to tighten the rear of the speaker to the mounting bracket. Now, if the mounting bracket is dislodged behind the plaster, then that would require some thorough investigation.
      • September 28, 2020
  • Avsmooth
    Newcomer - Level 1
    2020-09-11

    I am in need of (2) 601 grills.. please help

    0 115
    • Avsmooth
      Avsmooth Cvs 601 PI
      • September 11, 2020
    • Avsmooth
      Avsmooth White please. Thanks in advance
      • September 11, 2020
    • Avsmooth
      john0121 Hi AVsmooth, if you click the support button at the top of the screen you can fill out the spare parts request form. A member of the team will then be in touch regarding price and availability.
      • September 13, 2020
      • 601 grills?
        Avsmooth Thank you John, I did exactly that. Appreciate the quick reply.
        • 1
        • ·
        • September 14, 2020
      • 601 grills?
        Avsmooth Please any help pushing this along would be greatly appreciated. Cas-138039-p2p9q3
        • September 29, 2020
    • Avsmooth
      Avsmooth Please help follow up with case number CAS-138039-P2P9Q3
      • September 18, 2020
    • Avsmooth
      Avsmooth Hello. Still waiting for a reply for case number CAS- 138039-P2P9Q3
      • September 29, 2020
  • joemiller
    Newcomer - Level 2
    2020-08-17

    Why does literally every drawing of every product 2D/3D/Bim lead to a dead link on your website?

    It has been like this for weeks. Unfortunately my patience has run out with Tannoy brand under Music Tribe, it's a shadow of its former self. Too many choices out there who have the customers best interests at heart. Though you relentlessly beat on about customer obsession, nothing could be further from the truth.

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    1 145
    • joemiller
      ChrisEdwards1 Hi Joe, I hope you are well. I apologies for any inconvenience this has caused, we experienced some issues with our back-office systems recently and are currently in progress of reuploading all files to the websites. If you could let me know which models it is you require this information for I will be more than happy to source this for you.
      • August 17, 2020
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