269,509 members
149,218 posts
  • New
    Newcomer - Level 1

    Buonasera a tutti,

    vorrei acquistare altre due colonne luminose per il sistema .. dove posso reprirle? 



    0 7
  • New
    Newcomer - Level 1

    I have a Turbosound ip 1000 that has been carefully used, never beatup or pushed to a clipping point. 
    Recently, I've got a hissing, static noise from it and I can completely turn the volume down to MUTE and the hissing persists. At full volume the hissing is about the same. 
    I've hit the terminals with electronics cleaner to no good result. 
    This unit has no firmware or capacity for it. No USB input, so it's not firmware.

    1 7
    • Fuppduck
      Paul_Vannatto When no inputs are connected to the speakers, do you still get the same hiss? if so, there is probably a hardware issue, which means that you should click on the Support (above), fill in a repair form and submit to create a ticket. If the hiss goes away (when no inputs), first replace the cables between the ip1000 and mixer. If that doesn't resolve it, have a look at the mixer to find the hiss source.
      • Jan 1
  • New
    Newcomer - Level 3

    I blew the sub on my ip2000. I need a replacement. Is that under warranty or do I need to buy one 

    0 5
    • LLbuschman
      KyleJohnson Hello, Kyle here with Music Tribe. Please contact our Service team directly for more information. Click on Support and then Service to submit a ticket.
      • November 17, 2021
  • New
    Newcomer - Level 1

    Does anyone know how to accomplish this firmware update on a IP1000 v1? Turbosound released a YouTube video how to update a IP1000 v2...but nothing about how to do a v1. Please help!

    1 30
    • toren1023
      Dale_M Hi there, you cannot perform an update on a V1 unit sorry, it is V2 only.
      • September 26, 2021
      • IP1000 v1 Firmware Update
        toren1023 So there's no way for v1 to work with my bluetooth app anymore?
        • September 27, 2021
      • IP1000 v1 Firmware Update
        eduedp That doesn't make sense at all. On Turbosound official download page there is clearly separate firmware files for IP1000v1 and for IP1000v2 (see: )

        I'm also trying to update the firmware of my IP1000v1, but I can't get into firmware update mode following that manual provided on downloads page.
        • October 10, 2021
      • IP1000 v1 Firmware Update
        toren1023 I agree...the downloads page appears to have a firmware update for both. It doesn't make sense that I was able to use the app with bluetooth...and now I can't use anything at all without a firmware update. Why would turbosound make v1 obsolete to everyone? I wish someone from Turbosound would just give us the answer.
        • November 3, 2021
  • New
    Newcomer - Level 1

    When and where will I be able to purchase turbo sound speakers

    0 41
  • New
    Newcomer - Level 1

    Hello Community, 

     Does anybody knows where can I buy a new turbo sound ts-15w1000b4 speaker? (The speaker for IQ 15 tops) And how much can it be? I'm from Portugal.


    Thanks in avance,

    Nuno Castella 

    0 67
    • Djkastella
      KyleJohnson Hello, Kyle here with Music Tribe. For parts orders, please click on Support at the top of the page and then Spare Parts to submit a request.
      • August 1, 2021
    • Djkastella

      Ok. Thank you

      • August 1, 2021
  • New
    Newcomer - Level 1

    I recent purchased a set of IP 3000 speaker from an individual who bought them from Sweetwater about 3 years ago.  I have a powered subwoofer issue and I need service.  I like to know how to obtain service since I'm not the original owner and not sure if they are registered.  

    0 48
    • mph2020
      Nigel67 Hi mph2020. We can book them in to a local repair centre to you. Unfortunately the repair will be non warranty as the warranty is non transferrable. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Service tab and submit a ticket. A colleague will then get back to you with an RMA number and advise the local service centre to you. Many thanks
      • July 12, 2021
  • New
    Contributor - Level 1

    Is it possible to update the firmware on the IP2000 V1 and if so how do i do it please?


    0 56
    • Graomi
      WilliamR Hello Graomi, William from musictribe here. The IP2000 V.1 has been replaced by version 2, there aren't firmware updates available for v.1.
      • May 26, 2021
  • New
    Contributor - Level 2

    The brain to the Sub and IP comes on and changes volume but the lower tower segment and sub has NO sound -help. Have not done a FW upgrade to current but it should still work like it walys has without that right?   Did a factory re set -nothing changed. Ideas?

    Sweet water wants me to pay to ship it back to them and they don't know if they or someone else will work on it. This sucks

    Started a ticket with Music tribe and they said I have to deal with Sweetwater because thats their agreement :(

    0 77
    • cragginshred
      DavidKnighton Hello cragginshred,
      I would ask Sweetwater if it is possible to ship just the amplifier module to help conserve on shipping. Obviously shipping the entire product will cost an arm or two, and the fault is most likely going to be within the electronics anyways.
      • May 12, 2021
  • New
    Newcomer - Level 1


    A couple of months ago I was given those beauties ?

    Unfortunately, it looks like the top speakers need to be fixed. I also have no idea how to connect them to my sound system or TV. 

    Could anyone guide me, please?

    I can't wait to...test them ?

    Have a lovely day everyone ☺️



    0 102
    • Hanya83
      WilliamR Hello, William from musictribe here. Here is a video of a method I have used to remedy the dented tweeter.
      • April 18, 2021
    • Hanya83

      WilliamR thank you very much for your messages. I've just watched your video. It's very helpful and it seems to be pretty easy to fix. I will try tonight. Could you also recommend some "receivers", cables and.. whatever else is needed for those speakers to work, please? I'm so sorry I'm a complete Dummy in this area. And.. FIRST TIME IN MY LIFE I will have professional speakers, so I don't want to make mistakes. But Im so excited ?

      • April 19, 2021
Go to page