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228,167 members
102,993 posts
  • New
    StuWilkinson
    Newcomer - Level 1
    2021-04-29

    My new 402 Reveal, only used it a few times, the power light did not come on, took the fuse out and replaced with a new one, put the kettle lead in and the light stayed on for a few seconds and now it doesnt power up again.

    0 6
    • StuWilkinson
      NicJonesMT Hi Stu.
      Sorry to hear about this. If you Click Support at the top of the page and submit a Service ticket, the service team will be able to advise you further.
      • Apr 29
  • New
    pike2k
    Newcomer - Level 1
    2021-04-22

    Hello Community, my first post here.

     

    So I've owned these fine monitors since 2012 and until recently they've performed admirably.

    Sadly, lately one of the speakers has started to produce static and unwanted noise.

    It's because of this that I want to repair them, and when you repair something a Service-manual is a VERY nice thing to have TM.

    When I created a ticket, I was simply told a rather nonsense answer that I should use the warranty and that they did not hand out these service-manuals to just anyone.

    However, these have been EOL for many years now, and there is absolutely no warranty on them, so there's that.

    What's the point of sitting on service-manuals for EOL products? Where's the value in that?

    Is it not better that items get repaired than thrown away? Most people would probably agree with this.

     

    Let me end with this: They are EOL since many years!

    read more...
    0 21
    • pike2k
      NicJonesMT Hi Pike2k.
      Unfortunately we do not provide any service documents or assistance with self service repairs, even for End of life products.
      What I would recommend would be to contact one of service partners as they may be willing to assist (This is at their discretion).
      Please see the following link for a full list of our partners.

      https://www.behringer.com/buy.html?type=POS
      • Apr 23
      • Behringer Truth B3031A (End-Of -Life) Active studio monitors, Service-manual needed!
        pike2k Hello. In my country there does not appear to be any service partners (Sweden).
        And let's not forget that the pair of speakers weigh 30KG total. It's simply not practical to ship them around

        It saddens me that you have this stance on this topic a great deal.
        I am a strong proponent of the RIGHT TO REPAIR movement, I guess you are not.
        • Apr 23
  • New
    Jesionblue
    Newcomer - Level 1
    2021-04-22

    Hi there, one of my tannoys 8D studio monitors has blown tweeter and I'm looking for its replacement it has been weeks now, any idea where I can get one? Looking forward to hear from you, thanks

    0 12
  • New
    dreamer1583
    Newcomer - Level 1
    2021-04-02

    Hi everybody, I'm looking for technical data for the activer studio monitor Tannoy AMS 8 EUR (Vintage). 

    Thaks a lot for the help.

    Regards.

     

    0 26
  • New
    giobardo
    Newcomer - Level 1
    2021-03-28

    looking for a tweeter to replace my dual concentric 3833gg

    0 25
    • giobardo
      KyleJohnson Hello, Kyle with Music Tribe here. For spare parts ordering please click on the Support link at the top of the page and then click on Spare Parts to submit a ticket.
      • Mar 28
  • New
    synergicomp
    Newcomer - Level 1
    2021-03-24

    Hello,

     

    WE are located in the USA and need to obtain a quote for 230+ units of the Media 40USB

    I have found retailers on your website but need to know who your distributors or channel partners are.  We currently have accounts setup with TechData, ScanSource, Amercain Sound & Music and several others.  We are a reseller.

    Thank you,

    Heather Carter

    SYNERGi Components

    read more...
    0 28
  • New
    iamcustomer
    Newcomer - Level 1
    2021-03-24

    I have same issue with previous post. I bught the Tannoy Gold 7 monitors. There are pretty loud radio noise from both speakers even without any cable connected to the audio inputs. I tested my old BX5a in the same place There is no noise. Any ideas? Thanks!

    read more...
    0 37
    • iamcustomer
      ChrisEdwards1 Hi iamcustomer, it is common for the Coils of copper wires in the drivers to pick up radio waves and other interference which will, in turn, be amplified through your loudspeaker. However, radio interference can also be a sign of a bad ground signal. If you don't already ground your system I would recommend doing so and if you do I would check the connections.

      If after this you are still experiencing issues I would recommend submitting a technical support case for this issue to be investigated further.
      • Mar 24
    • iamcustomer
      iamcustomer Thanks. I already ground my system using grounded power strip. What connections should I check?
      • Mar 24
  • New
    avanni95
    Newcomer - Level 1
    2021-03-18

    Hi, i'm Alessio and i live in Italy. Where can i find 1 studio monitor "Behringer Truth B2031A" close to my country? Is there some shop in Europe that has this product already available in his stock? Thanks to all!

    1 23
  • New
    nlbrown
    Newcomer - Level 1
    2021-03-06

    Hello. Can anybody help me source a LF driver for teh original (blue) reveal active.

    Now Tannoy is part of Music tribe, it seems impossible to contact anybody there.

     

    Its a far cry from when I used to be a Tannoy dealer & could pick up the phone andorder part on next day delivery!

    read more...
    0 41
    • nlbrown
      RexBeckett Hi, the best way forward is to open a Care ticket for this.

      At the top of this page, click Support then scroll down the new page and select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Mar 6
  • New
    Newme41
    Contributor - Level 1
    2021-03-03

    Just to say that the B2031A monitor price and quality exceed my expectations. hat off Behringer Especially please do not change. it's just beautiful sound

    2 24
    • Newme41
      Xapel Top monitor!! I buy these monitors almost 20 years ago and still rocks (•‿(•‿•)
      • Mar 3
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