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215,308 members
88,415 posts
  • New
    wsblissjr
    Newcomer - Level 1
    2021-02-08

    I'm interested in getting some Reveal 502 monitor speakers (I think anyway) however they don't seem to be available at any of the usual suspects in the USA where they use to be... Sweetwater, Guitar Center, etc.  Is there a reason for that? Are they still a current product or are they being replaced?

    read more...
    0 5
    • wsblissjr
      Nigel67 Hi, yes they are still a current product. You will need to contact Sweetwater and they will be able to give you a date when they are coming back into stock.
      • Feb 8
  • New
    JFewnez
    Newcomer - Level 1
    2021-02-04

    Driver has started to pop outward when I engage power. Ends up working fine for about 15 minutes, then begins to buzz and drop out completely for the rest of my session. Would love to find the schematics for these monitors to try and salvage it. 

    Tannoy Reveal 501a

    MPN: 8001 5850

    read more...
    0 4
  • New
    therealmikedean
    Newcomer - Level 2
    2021-01-24

    Where may I order parts for speakers. Need these parts

     

    A09-CIC00-06000

    0 5
    • therealmikedean
      Nigel67 Hi, please click on the support tab at the top of the page. In the new page that opens, scroll down, click on the spare parts tab and submit a ticket. One of my colleagues will then get back to you with pricing and availability. many thanks
      • Jan 24
  • New
    JeffWeitzman
    Newcomer - Level 1
    2021-01-19

    The left channel speaker is working fine, but the right channel is playing very faintly. I changed all the cables, tried digital and analog inputs, and connected them to a different source. Same problem. If the right speaker didn't play at all I'd assume the amp channel was blown or something, but it is playing, just barely audible. Disconnecting the left speaker has no effect either.

    What should I try next?

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    0 7
    • JeffWeitzman
      Nigel67 Hi Jeff, it sounds as though you have done every test possible. You have taken the input to the left channel which works fine and plugged it in to the right channel and the speaker still doesn't work correctly. You have changed the cables. I would say that the amp which powers the right speaker is faulty. Does the headphone socket work? I would advise going to the support tab at the top oof the page, and in the new page that opens, scroll to the bottom and click on the service tab and submit a ticket for repair.
      • Jan 18
  • New
    AndreaPoli
    Newcomer - Level 1
    2021-01-15

    Hello, I wired my System 1200 in biamp mode, using an electronic crossover, I would like to know how and if I have to detach the one inside the speakers.

    kind regards

    0 18
    • AndreaPoli
      DavidKnighton Hello Andrea,
      Generally speaking, most 2-way speakers will have a built in crossover, so you don't need to use an external crossover. If you favor an external crossover, you do need to connect the external crossover outputs straight to the low/high drivers directly, bypassing the internal crossover. This might be a problem for you, as the System 1200 appears to only have a single pair of terminals. For external Bi-Amp, you'd need two pairs of terminals, one pair connecting to the low driver, and one pair connecting to the high driver. This will require some modification to the cabinet in order to work. If you want my opinion on the matter, you should leave the cabinet as is and utilize the internal crossover, as the system sounds stellar on it's own.
      • Jan 15
    • AndreaPoli
      AndreaPoli Hi, David
      First of all I wanted to thank you for answering me,
      the System 1200 model has two terminals, the first for the bass and the second for the highs, luckily I just had to disconnect the internal crossover and rewire the tweeter and the woofer to the correct terminals, the sound is incredible, you just need to have some tricks in the calibration of the external crossover which has now been set up correctly. Thanks again for the advice??
      • Jan 15
      • Tannoy System 1200 Bi-Amped
        DavidKnighton Hello Andrea,
        That's odd, the one I was looking at online appeared to only have a single pair of terminals. It's possible I was looking at the wrong model. Can you send a pic of your rear panel?
        • Jan 15
      • Tannoy System 1200 Bi-Amped
        DavidKnighton Just realized my computer brightness was turned down and I couldn't see the black terminals against the speaker cabinet. My bad!
        • Jan 15
  • New
    AndreaPoli
    Newcomer - Level 1
    2021-01-15

    Buongiorno, ho cablato le mie System 1200 in biamp mode, utilizzando un crossover elettronico, vorrei sapere come e se dover distaccare quello interno alle casse.

    cordiali saluti

    0 15
    • AndreaPoli
      PedroRodrigues Hi AndreaPoli,tenere presente che il modello System 1200 ha due terminali, il primo per le frequenze più basse e il secondo per le frequenze più alte.
      Considera che puoi scollegare il crossover interno e ricollegare il tweeter e il woofer ai terminali corretti. Considera che potrebbe essere necessario eseguire una calibrazione del crossover esterno per impostarlo correttamente.
      • Feb 11
  • New
    KimBarter
    Newcomer - Level 1
    2021-01-02

    Product registration : Behringer Truth B1031A Monitors 

    Purchase Date: December 22 2020

    Serial Number:  1) N1001285AOY
                            2) N1001290AOY

     

    0 20
    • KimBarter
      RexBeckett Hello Kim, there is a dedicated page for product registration.

      At the top of this page, click Support then scroll down and select Product Registration. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Jan 3
  • New
    Teamfabix
    Newcomer - Level 1
    2020-12-18

    Hello, 

    I recently got a system IDP 10" and it works amazingly. 
    I am looking for the software ro my Mac to control the internal parameters. 
    Where I can find a copy and license? 
    best, 

    0 14
    • Teamfabix
      ChrisEdwards1 Hi Fabix, I have included a copy of the requested information in the below link. I hope this helps.

      https://we.tl/t-IGtRPd0EYz
      • December 22, 2020
      • Tannoy IDP 10 system - software and calibration
        Teamfabix Chris, Thank you very much for the files. I have to spend minute to remove the dust from one old PC with win XP )))
        I am going to get the Tannoy Vnet USB and RS232 Interface to connect the speakers as well. Thank you very much for your support! have a wonderful day! Merry Xmas to you and family.
        • 1
        • ·
        • December 23, 2020
  • New
    Sonex1978
    Newcomer - Level 1
    2020-12-17

    Hi. My NEKKST K10s stopped working. I am looking for a servicing diagram. Can anyone help me ?
    Regards

    Thomas

    0 18
    • Sonex1978
      ChrisEdwards1 Hi Tomasz, unfortunately, we are only able to share service manuals, schematics, component values, and repair tips with our partners and authorized service centers. For further assistance I would recommend submitting a service or parts request, this can be done by going to support at the top of the page and scrolling to the relevant section. Alternatively please contact your local authorized service center - https://www.behringer.com/buy.html?type=POS
      • December 16, 2020
  • New
    Aceman23
    Newcomer - Level 1
    2020-11-28

    where i can i get my powered tannoy Ellipse 10 Amp repaired or replaced?

    0 46
    • Aceman23
      RexBeckett Hello James, I suggest that you open a Care ticket for this. At the top of this page, click Support then scroll down and select Service. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • November 28, 2020
      • Need Tannoy Ellipse 10  Replacement Amplfier unit.
        Aceman23 I have tried but i cannot go beyond the model drop down as my model is not there. My studio monitor is The Powered Tannoy Ellipse 10 Non iDP please have them contact me as i cannot go beyond that drop box so i can open a ticket. It is odd they did not post this model it is a professional monitor, please help thank you.
        • November 28, 2020
      • Need Tannoy Ellipse 10  Replacement Amplfier unit.
        RexBeckett James, i suggest that you send a PM to Nigel Turner. He should be able to help you with this.

        Edit: I have send Nigel a PM directing him to this discussion.
        • December 2, 2020
      • Need Tannoy Ellipse 10  Replacement Amplfier unit.
        Aceman23 Thank he did tried to help but he sent me to a person in california who asked for my personal information but has not ignored all my emails. Seems a bit odd i paid huge money for this studio monitors i love them but this is not acceptable i will no longer buy anything from tannoy and will tell my clients and fans from the radio station i work for to stay way from this company. I will ask my lawyers to see if i can make a legal claim. Thank you again.
        • December 22, 2020
      • Need Tannoy Ellipse 10  Replacement Amplfier unit.
        Nigel67 Hi James. Embarrassed is not the word I am sorry to say . I have contacted the technician in our Vegas office. He has received your last e-mail, but they advise me that they are having technical issues with their e-mail system which means most of them are unable to access any e-mails. It does appear that one or two are able to answer e-mails and I have asked for them to reply to you today. So very sorry.
        • December 23, 2020
    • Aceman23
      Nigel67 Hi James, I have seen all three of your tickets in the queue for your Ellipse speaker. One of the spares team in Vegas will get back to you shortly with the information you require.
      • December 3, 2020
      • Need Tannoy Ellipse 10  Replacement Amplfier unit.
        Aceman23 OK well its been over a week, i sent him the information he require, nothing. 4 days ago i emailed that person and nothing. please help or refer me to another technician here in the usa who can help me or you guys can service me.
        • December 21, 2020
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