Statistics

186,432 members
56,164 posts
  • 2020-10-06

    Hi

    Is it possible to use an unbalanced input using a TS phone plug on the TANNOY GOLD 5 phone jack?


    I want to use TANNOY GOLD 5 with an RCA-TS phone cable.

    0 16
  • 2020-10-06

    Why does it take extened time for my speakers to come out of standby mode ? The indicator lights are red in standby and green in 

    function mode .

    0 6
    • Garry Granger
      Jason Brewer Hello This is Jason From Music Tribe - Your monitors may need service so Please go to the support tab at the top of the page and submit a service request ticket. One of my colleagues will then be able to help you. Thank you!
      • Oct 6
  • 2020-09-29

    How do I go about purchasing a tweeter for a Tannoy Precision 8D? I live in Toronto Canada

    0 7
    • Sevan Stepanian
      Kyle Johnson Hello, Kyle here with Music Tribe. Please contact us directly by clicking the Support link at the top of this page.
      • Sep 29
  • 2020-09-21

    Is there a way to change a fuse or is there none? I can't find it. 

    0 16
    • Kristinn Agnarsson
      Kyle Johnson Hello Kristinn, Kyle here with Music Tribe. No, there is no accessible fuse on the GOLD 5. Unfortunately if your speaker is not powering on, it will require service. If you are still within your retailers exchange period, I recommend you contact them for an exchange. If you are outside of your retailers exchange period and require warranty support, please submit a Support ticket by clicking on Support at the top of this page.
      • Sep 21
  • 2020-09-14

    Hello, I really like this pair of Tannoy system 1200 monitors, but a few days ago, when I was mixing, unfortunately, I broke the tweeter of the left speaker. I asked a repairer to check it. It was a problem with the tweeter. This Tannoy system 1200 monitor has been with me for 20 years. I hope to continue using it. Can I find a new tweeter? Maybe there are better suggestions?

    read more...
    0 25
    • Ka Wai Hui
      Nigel Turner Hi, please go to the support tab at the top of the page and submit a spares request ticket. One of my colleagues will then reply to you with availability and pricing. Many thanks
      • Sep 13
    • Ka Wai Hui
      Ka Wai Hui Hello, my Ticket Number: CAS-134459-R3R6M7, I hope you can reply to me soon! I applied on 1/9/2020, thank you
      • Sep 13
      • Tannoy system 1200 monitor tweeter
        Nigel Turner I have asked the Spares Team to take a look as to why your case is not answered yet. I can only apologise for the delay
        • Sep 14
    • Ka Wai Hui
      Ka Wai Hui Hello, I want to buy the magnet and tweeter together, please reply, thank you
      • Sep 18
      • Tannoy system 1200 monitor tweeter
        Nigel Turner Hi, I am really sorry about this. I contacted the spares team leader and asked her to reply to you, which does not appear to have happened. I have sent her another message and asked to at least acknowledge your case, but preferably answer it with a quote.
        • Sep 18
    • Ka Wai Hui
      Ka Wai Hui I am disappointed to receive your email notification that the Tannoy system 1200 tweeter has no parts, only the Horn bracket. I really hope I can find this tweeter and continue to use this pair of Tannoy system 1200 mixing my songs.
      • Sep 25
      • Tannoy system 1200 monitor tweeter
        Nigel Turner I am sorry that the news wasn't good, but as my colleague mentioned in their e-mails to you, the Driver is not longer available, it is obsolete. We do not have any stock and there is no possibility of getting any more. Unfortunately there are also no alternative drivers we can supply.
        • Sep 25
    • Ka Wai Hui
      Ka Wai Hui If so, can I buy a set of TANNOY 3139? Now I am really disappointed.
      • Sep 25
  • 2020-07-07
    I am trying to replace my power cables for the above speakers which were lost in a relocation. It has been impossible to date. Does anyone have helpful information. Tannoy contact numbers are no longer valid. The plug would be a 2-prong female plug in which is shaped like a standard 3-prong but without the grounding 3rd plug. I have photos & a pdf manual for clarification, but don't see a way to upload here. Anyone that I've spoken with at the pro shops have mistakenly referenced the wrong cable. Thank you. --Susan Waitt
    read more...
    0 13
    • Susan Waitt
      Nigel Turner Hi spw681. If you go to the support tab at the top of the page and submit a ticket, then we will be able to give you the information you require.
      • Jul 8
  • 2020-07-07
    Hello friends, I registered a support ticket with the Ticket Number: CAS-116163-T3M6N6 - I really need a Tannoy Reveal 6 High Frequency Driver Type 0294-79000891B tweeter for my speakers, if it is not possible to deliver this driver please inform all technical characteristics such as: Size Inches, Membrane, DB, Ohm, Hz, Qts, Vas.L, so that I can buy on the market and replace it with a driver with similar characteristics. Or is the Precision 6 Japan tweeter the same? Anyway, I actually need to know if I have a chance to recover the speakers or not, I love these speakers.
    read more...
    1 10
  • 2020-06-12
    hi, can anyone help put me in touch with someone that can provide spares for the reveal 502, as i need a replacement mid/bass driver. i have raised a case but have had noresponse
    0 26
    • Jonathan Mead
      Chris Edwards Hi @longmanjon ,

      I hope you are well.

      Would it be possible to share your case number for me and i will take a look into its current status?

      Thanks in advance.

      Christopher Edwards
      Customer Solutions Lifestyle Specialist
      • Jun 15
    • Jonathan Mead
      Jonathan Mead this is one of them CAS-105358-G3C5V6
      • Jun 15
    • Jonathan Mead
      Jonathan Mead i raised another CAS-107547-Z2X0N5
      • Jun 15