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173,371 members
40,765 posts
  • 2020-07-22

    Hi,

    We are selling and repairing speakers and loudspeakers for 40 years in Paris.

    I have a customer that would want to order a woofer for his tannoy reveal 802.

     

    Would it be possible to provide such parts?

     

    Thank you in advance.

     

    Kind regards,

     

    MHP Paris

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    0 3
    • MHPParis
      Chris Edwards I suggest that you open a Care ticket. At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Spare parts. Make sure that you enter all required (*) data before clicking Submit.
      • Jul 22
  • 2020-07-08
    Tannoy Legacy Arden Loudspeakers delivered recently have just been opened and found to have what appear to be water marks on the cabinet surfaces - I have photographs that show this. The serial number on both speakers is: Z190200029DEN. Advice please on how to proceed. Many thanks. Marion Lamont at Audio Emotion, Leven - 01333 425999
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    0 4
    • audioemotion
      William Reichling At the top of this page, click Support -> Care -> Create a Care Ticket Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Jul 8
  • 2020-06-19
    Hi All ! My name is Jeffrey Ford I'm a Loudspeaker Specialist with the Customer Quality Support team in Las Vegas, NV. Please Let Me Know How I can Help!
    1 9
  • 2020-06-13
    Hi Christopher Warner say me to contact Care and Technical Tannoy service. I'm owner Tannoy Prestige Yorkminster (2007model). I need crosover shematics for repair them. He say me you can help me. Best regards
    0 12
    • Cédric Pereira
      Virn Abuda Hi Cedric, you can raise a Care ticket through the Care Portal - https://community.musictribe.com/pages/care-portal
      • Jun 14
      • Tannoy Prestige Yorkminster / DC 3189 Alcomax 3
        Cédric Pereira Hi Virn I already took "tichet" to portal (parts inquiry case n° CAS-104747-V1C3J5 CRM : 0120000029378 for explain my problem. Respon is that i mustmake all request to online community portal. I make request to community portal and you say me that i can take ticket to care portal. For information Care Protal on your website is down (page not found). That made now, 3 weeks that that I am trying to have a tannoy technical service person for my loudspeaker problems. It's been almost 20 years that i'm Tannoy owner and i had lot of model of the brand. It's first time that i need help and today, it's impossible. Is it possible to have personn who contact me by email. It'll be more easy. Regards
        • Jun 14
      • Tannoy Prestige Yorkminster / DC 3189 Alcomax 3
        Chris Edwards Hi Cedric,

        I hope you are well. Please bear with me and i will create a follow on ticket from the one with my colleague Chris Warner
        • Jun 15