• New
    valeriid
    Newcomer - Level 1
    2021-08-02

    Hi,

    My TANNOY REVOLUTION XT8F loudspeeker has the twitter fault (I can see this from measurement in my separate test sound path).

    Who can help me with my problem in Scotland, UK?

    Regards

    0 5
    • valeriid
      DavidKnighton Hello valeriid,
      Please click the SUPPORT tab at the top of the page and submit a SERVICE REQUEST ticket. Be sure to provide your address information so we can locate your nearest service location.
      • Mon at 8:20 AM
      • REVOLUTION XT8F twitter (or coaxial dual concentric driver in assembly) replacement in the UK (no warranty)
        valeriid Hi, Unfortunately service ticket doesn't contain fields for address. My postal code is AB22 8JR, it's Aberdeen, UK. I think it is enough to help you find the nearest service location for me.
        • 5 hours ago
  • New
    Bruzar4
    Newcomer - Level 1
    2021-07-30

    Hi

    Just bought a pair of 12" tannoys with no identification apart from a serial number 31/200090. Can anyone help identify model?

    Thanks

    Bruce

    0 3
  • New
    Jlbalsa
    Newcomer - Level 1
    2021-07-07

    Hi,

    I'm trying to request a tweeter for a Mercury MX1 but it's not listed. Can you help me please.

     

    0 27
    • Jlbalsa
      DavidKnighton Hello Jlbalsa,
      For spare parts, please click the SUPPORT tab at the top of the page and submit a spare parts inquiry.
      • Jul 7
  • New
    tbheels
    Newcomer - Level 1
    2021-07-06

    Can anyone recommend a reputable service/repair shop in North Carolina USA? I have a pair of Tannoy HPD 385 from 1975.These are Canadian made, labeled as Royal Monitor 410. Cabinets are Largos. I'm not the original owner, so I'd like to get these serviced with updates as needed.

    I'd appreciate any guidance.

     

     

    read more...
    0 19
    • tbheels
      KyleJohnson Hello, Kyle here from Music Tribe. For any service inquiries please contact us through our Support portal. Click on Support and then Service Request and a member of our Service team can assist you.
      • Jul 6
  • New
    JemG1
    Newcomer - Level 1
    2021-06-30

    Hi

    Can you still re-cone these monitors, please?

     Thanks 

    Jem

    0 29
    • JemG1
      Dale_M Hi there I would advise putting this through to the Team via a Technical support ticket from the tab above as this may take some investigation.
      • Jun 30
    • JemG1
      Nigel67 If you are in the UK, you could try Lockwood Audio - http://www.lockwoodaudio.co.uk/tannoy.htm or there is a someone on ebay who goes by the name of Mainly Tannoy.
      • Jun 30
  • New
    WillyLi
    Newcomer - Level 1
    2021-06-15

    Hello, I tried to create a ticket with Pre-sales but stucked at the brand selection as no brands pops out. Please send me an email to make connection regarding sales if possible. thank you very much!

    0 27
    • WillyLi
      KyleJohnson Hi Willy, Kyle here from Music Tribe. If you are having trouble with the form I suggest trying a different Web Browser or clearing your cache. I am going to send you a direct message as well.
      • Jun 15
  • New
    StephenWarley
    Newcomer - Level 1
    2021-06-14

    I have a pair of Tannoy xt6f purchased around 2014 and one of the upper drive units appears to be damaged. Is it possible to get a replacement and where from.

    Many thanks. 

    0 34
    • StephenWarley
      ChrisEdwards1 Hi StephenWarley, If you have not yet done so please submit a Service or Parts case. You can submit a Service or parts-related case by going to Support at the top of this page and scrolling down/selecting the relevant tab.
      • Jun 14
  • New
    Mathgora77
    Newcomer - Level 1
    2021-06-10

    Bonjour

    Mon tweeter ne fonctionne plus sur le HP coaxial, et j'aimerai savoir comment faire afin de le réparer, ou sinon de remplacer le HP. J'habite en France, sur Paris.

    merci de votre réponse

    Cordialement

    Mathgora77

    read more...
    0 29
  • New
    acheqq
    Newcomer - Level 1
    2021-06-03

    hi~

    My name is qi. I'm a dealer from China. Our company has been doing soundbox business for over 20years and the company which located in southwest of China in Yunnan Province is one largest comany in the territory. 

    We would like to know if you are interested in developing some local dealer in China. We are the big fan of your productions, so we want to have the chance to make more Chinese fans to know tannoy.

    Could you please give me an email address, so we can have a further discussion about how to be a dealer in China.I'm looking forward to your reply. Have a nice day!

    read more...
    0 48
    • acheqq
      Dale_M hi there please send your information in on a support ticket (choose pre sales) from the tab above.
      • Jun 3
      • How could be a Dealer in China
        acheqq Ok. Many thanks
        • Jun 3
    • acheqq
      VH3A5 Hi I have a pair of sensys dc1 I would like to put new speakers in the cabinets where can I find them
      • Jun 5
  • New
    Shadders
    Newcomer - Level 1
    2021-05-28

    Hi, 

    Are Tannoy still going?

    Google says the Coatbridge site is permanently closed.

    If Tannoy are still going, where are the speakers made now?

    Kind regards,

    Shad.

    0 53
    • Shadders
      Dale_M The Tannoy brand is still very much alive and well, like Midasand Turbosound before it, all production will now be placed at our state of the art factory in China.
      • May 29
      • Is Tannoy OK?
        Shadders Hi Dail_M,
        Thank you for the replay and sorry for taking so long to respond. I have a pair of Legacy Arden's on order with a HIFi shop that are waiting for new stock.
        Can you tell me if the current Covid problems in South China ports, right on Music-Group's doorstep are going to affect supply and the cost of the Arden's?
        They have already increased from their initial UK price of £6399 in 2017 to £8350 in 2021. I'll have to cancel my order if prices increase again.

        Link to the supply chain news I'm getting my information from:
        https://theloadstar.com/asia-europe-spot-rates-head-for-20000-per-feu-as-new-china-covid-crisis-bites/

        Thank you in advance for taking the time to respond,

        Shad.
        • Jun 17
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